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Design teams can partner better with developers — here’s how

Software Stack Editor · January 18, 2024 ·

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Designers and developers both play a crucial role in developing any website or application, yet the two often struggle to speak the same language and work harmoniously.

A user-centered design approach that leads to an enhanced user experience (UX) is paramount to creating competitive advantage for businesses today. Not only is a well-crafted UX proven to improve customer satisfaction and loyalty, but it also drives business growth.

In fact, Forrester Research found that a frictionless UX design has the potential to increase customer conversion rates up to 400%.

Not surprisingly, the world’s best brands have embraced good design as a business priority. Organizations across industries are investing heavily to build internal design centers, design systems, and cross-functional teams that include product design, design, engineering, and brand and marketing.

Yet many multi-disciplinary teams often encounter various roadblocks when working together, such as communication misfires, messy handoffs, and ineffective collaboration, especially between designers and developers. 

With all of this in mind, we were excited to chat with GitHub’s Head of Design, Diana Mounter, for our Boundless webinar series. 

In this episode, she shares her firsthand experience of how design leaders can integrate workflows and collaborate better with their development partners, as well as her thoughts on how AI will impact the future of design.

Here’s some key takeaways. 

Create a shared language and mutual understanding with design systems

In simple terms, a design system is a platform that houses ever-evolving sets of reusable components, principles, and guidelines.Their purpose is to give designers and engineers everything they need to develop consistent product and web designs, which in turn, contributes to a better overall user experience.

“The purpose of design systems is to create a shared language that is understandable by designers and developers,” says Diana, who has led the GitHub design system since she joined the company in 2017. 

“They teach designers how to think in engineering and software development terms,” Diana adds. “and enable engineers to understand a little bit more about design and to get further with developing UI than they might otherwise.”

According to Diana, this “single source of truth” has been shown to improve teams’ productivity and reduce time to market. With design systems, teams can now bring new levels of collaboration, efficiency, and scalability to both product and web design—but only if team members have a shared ownership of the system.

“When building a design system, one of the most important things you need to do is make it a shared responsibility between design and engineering and have that alignment, investment, and collaboration right from the start,” Diana says. “You have to constantly keep working at this as the system evolves. But without shared ownership, the design system won’t be adopted as well and valued as much.”

Here’s some other key things to keep in mind:

  1. Use the 80/20 rule: Avoid thinking of your design system as a solution for every design challenge. Instead, it should be used for 80% of use cases — ideally UI problems that can be easily fixed with a reusable solution. This frees up time to focus on the 20% more complex challenges that cannot be solved with a design system alone.
  2. Don’t be the design system police: Diana says that as design systems scale, there’s often a temptation for designers to use it as a “hammer and mechanism for control, which can lead to design systems folks being called the design systems police.”  A system that contains too many rigid solutions won’t be usable at scale and can result in a low adoption rate with your cross-functional partners.
  3. Build a community around your design system: In addition to bridging the gap between designers and developers on a practical work level, your design system can also help foster a larger cross-functional community based on sharing, transparency, and collaboration. At GitHub, the team practices regular “show and tell” rituals such as design reviews and critiques where all design system team members from different disciplines are invited to share what they’re working on and provide feedback on each other’s work.

Balance your design vision against technical constraints

While having a design system certainly helps improve workflows and collaboration between designers and developers, there will always be times when your design vision hits an engineering roadblock. So what’s the best way to balance innovation and great UX with technical constraints?

Here’s some tips from Diana:

  1. Fight for the user experience, but be willing to make prioritizations and trade-offs: Realize that a certain amount of constraint is an inevitable — and often healthy — part of the design process.
  2. Establish timelines and goals: Is this a smaller feature or product update that can be completed in a few months, or a “blue sky” new concept with a longer horizon? If the latter, Diana says it’s ideal for designers to be free of constraints in order to imagine all possibilities. 
  3. Learn about the tech stack your development partner is working with to better understand what’s possible when bringing your designs to life.

Anticipate how AI will impact the future of design

GitHub Copilot, developed by GitHub in collaboration with OpenAI, is an AI-powered code completion tool that helps developers write code faster with less work. With real-time coding suggestions, the popular tool allows developers to focus more on problem solving and collaboration and spend less time on mundane and repetitive tasks, like boilerplate code.

Diana says she imagines a not-too-far-away future where AI will also be used to enhance design systems. “With AI, it’s just going to get faster to build with design systems, such as creating new layouts and explorations and generating a lot of different designs very quickly. It’s going to enable you to do some of those easier and tedious tasks faster, allowing you to get onto the bigger problems and spend more time exploring those blue sky solutions.”

Blurring the line between development and design lines is beneficial 

Ultimately, designers and developers want the same thing: create something new and amazing that enhances people’s lives.

As Diana says, “By blurring the lines a little and learning more about each other’s worlds,” whether through design systems, knowledge sharing, or mutual respect, designers and developers can work harmoniously together to create meaningful, digital products that delight users. 

To hear more about how Diana and GitHub collaborate cross-functionally, and to hear insights from other business leaders in the world of tech, check out the full Boundless webinar episode.

How to create a strategy map for project success

Software Stack Editor · January 17, 2024 ·

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Harness the power of visualization with strategy maps to navigate your business toward its objectives.

Businesses often face the challenge of ensuring their day-to-day activities align with their broader strategic goals. It’s not just about defining where the organization wants to go, but also about understanding and organizing the steps to get there. Strategy maps address this need by outlining objectives and the necessary actions to achieve them in a clear visual format.

We’ll explore the concept of a strategy map, its key components, and the steps and tools needed to create one. Let’s delve into the benefits of developing a strategy map and discuss various structures you can tailor to your organization’s unique needs.

What’s a strategy map?

A strategy map is an organizational guide that visually represents a company’s strategic goals and the cause-and-effect relationships that drive success. It outlines an organization’s strategic objectives, the pathways to achieving them, and the interconnections of cross-departmental subgoals through a straightforward visual display. A strategy map’s primary purpose is to provide a comprehensive and digestible overview of the company’s high-level strategic direction to help leaders and teams understand and work cohesively toward the same goals.

At the core of a strategy map are these key components:

Perspectives

Strategy maps typically include several perspectives that help categorize and organize the organization’s strategic objectives. Each perspective represents a specific focus area and sets the stage for defining its objectives. The most common perspectives include:

  • Financial outcomes: Describes the strategy’s measurable financial results
  • Customer value: Indicates the value proposition for the target audience, such as how your product fills a need that competitors don’t
  • Internal processes: Highlights the internal operations that will support the overall strategy, such as day-to-day workflows and longer-term timelines
  • Learning and growth: Describes the intangible factors that impact overall strategy, such as your team’s skills and competitive advantages

Objectives

These are the specific goals and outcomes that your organization aims to achieve within each perspective. Every objective is directly associated with one of the above-mentioned perspectives and linked to other objectives to demonstrate cause-and-effect relationships.

Why should you develop a strategy map?

Developing a strategy map goes beyond traditional planning — it’s a crucial operation that brings multiple layers of your business operations into focus. Here are some key benefits of using this tool:

  • Enhanced clarity and alignment. A strategy map’s visual presentation makes it simple to comprehend at a glance. This means all teams and members can access and understand a shared outline of their plans and responsibilities to support the company’s goals.
  • Focused objectives. Strategy maps help leaders and teams prioritize the critical objectives based on the above-mentioned perspectives. This concentrated direction clarifies the impact that specific outcomes will have on the company and guides how to allocate resources and efforts toward the most essential goals.
  • Transparent cause-and-effect relationships. By illustrating the relationships between desired outcomes, strategy maps help teams understand how achieving one objective contributes to the success of others. This lens can guide decision-making and help prioritize initiatives by revealing how a single decision would affect other areas of the organization down the line.
  • Measurable progress and accountability. Defining and monitoring objectives with a strategy map often involves establishing key performance indicators (KPIs). These metrics facilitate close progress tracking and encourage team accountability as all members can measure the status and success of their contributions.
  • Improved communication. As a central resource for all team leaders, employees, and external players like investors, a strategy map also supports communication by fostering a shared understanding of the company’s strategic direction. For example, suppose one team needs to explain a particular objective relationship to another department. In that case, all parties can refer directly to the map for an explicit visual demonstration of the dependencies.
  • Organized resource optimization. Strategy maps help determine which objectives to invest the most resources in by clearly outlining relationships and potential impact. This optimization reduces resource waste and misuse and ensures you specifically support the most critical company efforts.

Types of strategy maps

The concept of strategy maps originated from the balanced scorecard (BSC) framework, which provides a structured approach to defining and implementing a business strategy. However, organizations have customized strategy maps to be adaptable and suit their specific needs. Here are some essential structures and how they each work.

Balanced scorecard strategy map

This is the standard and most widely recognized type of strategy map. It follows the BSC framework, which involves the four perspectives we’ve discussed: financial outcomes, customer value, internal processes, and learning and growth. Each perspective contains a set of objectives, and the map illustrates their relationships and dependencies. This traditional approach is highly effective for organizations that are seeking to represent a well-balanced and comprehensive strategy with a straightforward visual presentation.

SWOT analysis strategy map

A SWOT analysis focuses on the organization’s strengths, weaknesses, opportunities, and threats. The map breaks down these categories and defines objectives related to each to help companies understand internal and external factors of their success and how these elements interact to influence strategic decisions.

Customer journey strategy map

Particularly valuable for consumer-centric and B2C businesses, the customer journey strategy map places the customer at the center and works outward to develop approaches to meet their needs. It outlines the steps and touchpoints a customer experiences when interacting with the company, which allows organizations to improve and tailor their strategy accordingly.

Resource allocation strategy map

While most strategy maps consider resources, this type focuses on resource allocation and management. It highlights the distribution of financial, employee, and other resources across different areas of the organization. This framework is especially useful for organizations with limited resources that are looking to optimize the return on their investments.

How to create a strategy map: 7 steps

Developing a strategy map can be a complex, iterative process. Here are some helpful steps to help you begin creating your own.

1. Clarify your mission and vision

Revisiting your organization’s driving mission and vision is the starting point of creating a strategy map. Your current objectives should support and align with the company’s overall purpose, so understanding this relationship is essential for creating a holistic strategic plan rather than a one-dimensional or unbalanced one.

2. Identify your perspectives

The next step is determining the key perspectives most relevant to your organization. These could include the essential four perspectives that we’ve discussed above (financial outcomes, customer value, internal processes, learning and growth) or extend to others that are tailored to your specific needs and circumstances. By defining these perspectives, you can create a cohesive strategy map that addresses all aspects of your business.

3. Set objectives

Within each perspective, define your strategic objectives and link these to specific KPIs so you can clearly monitor and measure success. For example, if one goal within the financial perspective is to increase revenue through reimagined marketing strategies, its associated KPIs could be sales growth, customer acquisition, and retention.

4. Establish cause-and-effect relationships

Evaluate the connections and dependencies between your objectives, and identify which depend on the success of others. This step helps create a logical flow within your strategy map, revealing the steps you’ll need to take to fulfill your company mission.

5. Collect and analyze data and feedback

Gathering data and feedback from sources like customers and internal team members helps inform your decision-making to support your objectives and KPIs. This process could involve circulating customer surveys to assess satisfaction, conducting regular market research to evaluate competitors and external factors, or collecting internal performance data such as workflow inefficiencies or limitations. Analyzing this information lets you make data-driven strategic decisions rather than basing your priorities on assumptions or false understandings.

6. Create the visual map

Next, outline and create your map using a visual mapping tool, such as a strategy graphic. Maps can take various structures, such as diagrams or charts illustrating your defined perspectives, objectives, and relationships. Several software and template options are available to help organize and develop your map, including Canva, ClickUp, Hive, Miro, and more. Consult these resources for strategy map examples when getting started.

7. Review and refine

Regularly reviewing and refining your strategy map is integral to optimizing its impact. As you gain insights and your organization evolves, you’ll reassess and update your strategic planning to continue supporting your objectives. Consider your map a dynamic tool that adapts to changing circumstances, like market shifts or internal process overhauls, and helps your organization remain productive, relevant, and competitive.

Empower your team for strategic planning

As you work toward creating and implementing your strategy map, having the right tools and resources makes the process more efficient and effective. One such tool that can guide your business journey is Webflow Enterprise.

Webflow offers a collaborative web development platform to help organizations create websites and landing pages that perfectly align with their strategic objectives. This resource assists your team with designing, refining, and managing websites without extensive coding, making it accessible to technical and nontechnical team members. Explore Webflow and learn how to craft your online presence in line with your strategic plans.

How to achieve workflow optimization: The ultimate guide

Software Stack Editor · January 16, 2024 ·

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A streamlined workflow isn’t just a strategy — it’s the backbone that supports every pivotal business decision.

The steps your teams take, the tools they use, and the strategies they employ all impact the efficiency of your daily business operations. But workflow optimization doesn’t just trim the fat from your processes. It empowers your team, fosters collaboration, and maximizes output.

What’s workflow optimization?

Workflow optimization focuses on enhancing organizational processes — from task allocation and communication to resource management — to improve efficiency and productivity. At its core, it’s about understanding the intricacies of your current operations and refining them by recognizing strengths and areas of improvement. 

It’s a methodical approach that tackles one aspect at a time, addressing each element in detail. By isolating and improving each component of your current operations, you maximize resource use, be it time, human resources, or budget. Seamlessly integrating these optimized processes into your strategy drives organizational success and growth.

Benefits of workflow optimization

Workflow optimization impacts both how you work and your business’s overall trajectory. Here are six crucial benefits of optimizing work processes:

1. Increased productivity

Team workflow management actively boosts operational efficiency. By analyzing and refining each stage of your team’s daily workflow — from ideation, assignment, and execution to review — you streamline the process, ensuring tasks move smoothly and involve only essential team members and resources.

By involving fewer people, you reduce unnecessary steps and complete tasks more swiftly and effectively. This approach saves team members time and frees them to focus on higher priorities. Ultimately, this process results in more output with less input, and significantly impacts your organization’s bottom line.

2. Enhanced work quality and customer relationships

Streamlining workflows elevates the caliber of your work. Standardizing procedures and implementing a systematic approach to quality control creates consistency across tasks and minimizes error.

For example, when building a website, workflow optimization breaks down the development process into specific stages, from content creation and editing to design layout and user experience testing. By setting clear objectives, timelines, and review mechanisms for each project phase, you standardize procedures and ensure each component aligns with the overall vision. This process results in a cohesive, user-friendly, and engaging website customers will appreciate. 

Consistent quality not only satisfies customers on a project-to-project basis but also cultivates lasting relationships. As these bonds strengthen, your brand’s reputation solidifies in tandem, giving you a competitive edge. 

3. Reduced miscommunication

Streamlining workflows minimizes communication gaps by defining tasks and segmenting them into specific components. Clearly outlining and assigning each task identifies responsibilities for team members and clarifies who they should consult for key details. This clarity in roles and expectations fosters better teamwork and reduces misunderstandings. By identifying the relevant members for each task, you ensure the right people provide input and feedback at the appropriate stages, leading to more cohesive and informed results. 

4. Greater agility and adaptability

Dissecting projects into clear, interconnected tasks quickly identifies and addresses specific issues without derailing the entire operation or project for your team. Each task stands independently, so if a change or challenge arises in one area, you can address it without disrupting others. This modular approach maintains momentum even when you face changing priorities or unexpected hurdles. 

On a larger scale, optimized processes empower businesses to adapt swiftly to market shifts. When market dynamics shift or new technologies emerge, companies with streamlined workflows can more efficiently reallocate resources, adjust granular tasks or processes, and integrate innovative solutions, meeting customer demands and staying competitive more effectively.

5. Reduced conflict

Defining each team member’s role reduces ambiguity and prevents friction due to duty overlap. When each team member understands their responsibilities, it minimizes disputes and creates a sense of purpose and ownership. This clarity fosters accountability and emphasizes the unique value of each individual’s contribution to achieving broader organizational goals. As team members recognize their place in the larger mission, it nurtures a collaborative environment, bolstering trust and mutual reliance.

6. Enhanced information availability

Workflow optimization enhances the availability of precise, updated information. Integrating relevant details into each task gives team members access to essential data or points them to who to ask for further details. In complex projects, like large-scale software development or intricate marketing campaigns, having immediate access to the right information can be the difference between a timely launch and costly delays, grounding decisions in the most current insights and reducing the risk of oversights.

Best practices to improve workflow optimization

As you improve your organizational processes, employ these best practices to better adapt to changes and consistently deliver high-quality content:

Follow the Five Focusing Steps method

The Five Focusing Steps, developed by Dr. Eliyahu Goldratt, provides a structured approach to boost workflow optimization. The steps include:

  • Identifying bottlenecks and constraints that hinder flow.
  • Maximizing the output at these bottlenecks.
  • Aligning all other processes to support the bottleneck’s output.
  • Upgrading or expanding the constraints to further enhance flow.
  • Iterating this process for ongoing improvement.

This method targets and rectifies bottlenecks, setting progressively higher standards and refining your approach.

For example, during a website’s development, you might notice high-resolution images or complex JavaScript slowing down the site’s loading speed. To improve output at these bottlenecks, you consider compressing images with lossless compression or optimizing the code for better performance. Then, to align all other processes to support output at this constraint, you inform designers of the image size restrictions and make sure front-end developers coordinate with back-end developers to minimize server calls.

After, you might upgrade or expand the bottleneck by investing in a Content Delivery Network (CDN) for faster image delivery or using more efficient code. Finally, you scan your website for additional bottlenecks, such as mobile responsiveness, and repeat the process to improve the website further. 

Leverage third-party services

Incorporating third-party services, such as customer relationship management (CRM) platforms and analytic tools, streamlines your workflow by introducing automation at critical touchpoints. 

For example, connecting your website with a CRM system can automatically capture and update customer interactions, removing the need for manual data entry. It also enables dynamic content personalization, giving users tailored recommendations based on their site activity, optimizing the user experience and freeing up your team to focus on more strategic tasks.

By integrating third-party services, you enhance workflow efficiency and boost the effectiveness of your overall operations. This strategic approach allows your team to dedicate time to crucial areas like growth and innovation, while the integrations manage the day-to-day complexities.

Delegate

Delegate tasks to team members according to their expertise and career goals. When you entrust individuals with responsibilities aligning with their strengths and aspirations, you increase their engagement and motivation. This delegation leads to greater effort and commitment, enhancing productivity even further. Recognizing and using your teams’ unique strengths also shows them you value and appreciate them, boosting morale and increasing job satisfaction.

Regularly reevaluate priorities

Often, priorities and dynamics shift as a project progresses. To align your team’s efforts with the most pressing objectives, reevaluate their priorities regularly. This proactive approach helps you adapt to changes, efficiently direct resources, and concentrate on tasks that contribute the most to the project. 

For example, in a website redesign project, early stages might prioritize wireframing and design mock-ups, with the focus shifting to web development, user experience testing, or content creation as the project advances. By consistently reassessing priorities, you give each phase the attention it demands, optimizing the development process. 

Iterate and continually improve

Your team’s approach to tasks should evolve with your projects. Foster an environment where team members freely recommend adjustments, test novel approaches, and draw insights from previous projects. Establish open feedback channels where members feel free to voice their ideas without judgment, hold regular review meetings where everyone can discuss what worked and what didn’t, and reward innovation by recognizing and celebrating individuals who introduce effective new methods or improvements. This culture of refinement helps your team stay agile, seize opportunities for optimization, and refine team workflows to achieve higher levels of efficiency.

5 workflow optimization strategies

Explore these five workflow strategies for a structured approach to handle tasks, streamline processes, and achieve optimal outcomes: 

1. Agile

The Agile workflow strategy involves breaking down projects into smaller, manageable segments known as “sprints” for more flexible planning and execution. This iterative approach enables teams to adapt swiftly to changes by ensuring the workflow aligns with current objectives instead of rigid, possibly outdated plans. The Agile strategy improves collaboration and accelerates project delivery by incorporating regular feedback loops and iterative planning.

2. Business process improvement (BPI) 

The BPI method systematically reviews current processes to identify inefficiencies and bottlenecks. After identifying improvement areas, the next step crafts actionable strategies to refine these processes, whether these strategies include integrating new technologies, retraining staff, or restructuring workflows. 

BPI isn’t a one-time event — it champions continuous monitoring, analysis, and refinement. As business landscapes shift and new challenges arise, this approach keeps your processes agile, adapting to current and future business demands. 

3. Business process reengineering (BPR)

BPR doesn’t just tweak existing processes — it overhauls them. Unlike methods that aim for gradual refinements, like Agile, BPR pushes you to start from square one, challenging foundational assumptions about how things operate. It dissects processes, discovers their core intent, and rebuilds them more efficiently and effectively.

The motivation behind BPR stems from a desire for transformative change. Sometimes incremental improvements aren’t enough, especially when industries evolve or disruptive technologies emerge. In these scenarios, radical redesigns can help businesses stay competitive and adapt to a shifting market landscape. 

By using BPR, you leapfrog from outdated workflows to streamlined, cutting-edge operations. However, you must approach BPR with a clear vision and commitment. The vast scale of change requires direction, or you risk reverting to old habits.

4. Lean

Originating from Toyota’s manufacturing processes, the Lean methodology prioritizes delivering maximum value using minimal resources. The approach requires teams to identify and eliminate activities that don’t add value, or “waste.” By eliminating these nonessential tasks, organizations drastically reduce delays, optimize resource allocation, and ensure every workflow step enhances customer value. 

5. Six Sigma

The Six Sigma method centers around data-driven decision-making for process improvement. Rooted in statistical analysis, it aims to identify and eliminate defects and inconsistencies within workflows through structured improvement methodologies and tools such as DMAIC (Define, Measure, Analyze, Improve, Control), cause-and-effect diagrams, and process mapping. This process grounds decisions in data and evidence, enhances operational efficiency, minimizes variability, and ensures consistent, high-quality output.

Transform your workflow with Webflow

Efficiency and productivity are critical for business success. A well-optimized workflow achieves this balance, refining processes and resource allocation to keep teams on track. Webflow, a powerful visual web development platform, empowers creative and technical teams to streamline web-building workflows from one workspace.

Check out our publishing workflow that empowers you to move your content through Designer, Staging, and Production environments. This process reduces errors and maintains workflow integrity as you push your website from design to launch. See how Webflow can help you achieve exceptional results without compromising time or quality.

App Spotlight: HubSpot App

Software Stack Editor · January 15, 2024 ·

In August, we introduced the next generation of Webflow Apps, as well as a number of updates to our developer platform so members of our community can build their own Apps.

Today, we want to take a moment to spotlight one of the newest additions to the Marketplace: an all new HubSpot App. 

About the new HubSpot App

With the HubSpot App, you can now integrate your Webflow site with HubSpot’s all-in-one marketing and CRM platform. As one of our most highly requested integrations, we’ve now expanded access to all Webflow customers — not just Enterprise users — and have added it to the Webflow Marketplace. 

Using the App, marketers and website owners can easily connect their Webflow site directly to HubSpot, making it easier than ever to configure mission critical sales and marketing automations directly inside Webflow. 

The application is HubSpot-certified, meaning it has been reviewed and tested thoroughly by the HubSpot Product team and meets that team’s high standards for security, privacy, reliability, performance, usability, accessibility, and value. 

Under the hood of our HubSpot App

With this new App, you can seamlessly map your existing Webflow forms to HubSpot, or seamlessly embed and style your HubSpot forms directly in Webflow.

Embed and style HubSpot forms in Webflow

Using the App, you can embed, style, and preview your HubSpot forms directly from the Webflow Designer. 

Connect your Webflow forms to HubSpot

If you’re using an existing Webflow form, you can map it to an existing HubSpot form. Once the connection is complete, you’ll be able to view and update all of your connected forms from the App menu.

Add HubSpot marketing assets to Webflow site

For creative updates, the App allows you to search and add any approved campaign images or videos in HubSpot directly to your Webflow site. 

Embed HubSpot chatbots

Embedding chatbots is now a breeze. Simply grab the embed code needed to add your HubSpot chatbot and add it to your Webflow site. 

Turn on Site Tracking

Because we know measurement is everything, we’ve made it easy to add your HubSpot tracking code to your Webflow site with the simple click of a button. 

Get started today

HubSpot customers looking to gain access to this App can download the Webflow App from the Hubspot Marketplace or get in touch to get started with Webflow. Any existing Webflow customers looking to start using this App can simply:

  1. Install App to the Webflow Site or Workspace of your choice
  2. Connect to the desired HubSpot account
  3. Launch the HubSpot App from the Apps panel in the Webflow Designer and start building

To learn more about integrating the Hubspot App on your site, check out our full Webflow University lesson. And if you have any questions about the App or its functionality, please feel free to reach out to our Support team. 

To learn more about our Apps, add additional Apps to your Webflow site, or even build an App yourself — visit our Marketplace. 

Keep your business safe with these 5 tips for robust enterprise security

Software Stack Editor · January 15, 2024 ·

Enterprise security is your first line of defense against digital threats.

As businesses shift from solely in-house servers to a complex combination of cloud platforms, third-party services, and dispersed teams, their security risks expand dramatically. While this new digital infrastructure increases efficiency and connectivity, it also introduces a variety of entry points for attackers to exploit, putting your business at risk for cybersecurity attacks and breaches. But with a solid understanding of enterprise security and risk management, you equip your team to actively confront and mitigate these vulnerabilities.

What’s enterprise security?

Enterprise security is the holistic strategy of safeguarding a company’s digital assets and sensitive data as it moves throughout your interconnected company network, transfers to off-site servers, and reaches end users. Beyond data, the practice extends to network security, shielding infrastructure — such as servers, databases, and cloud services — from breaches and intrusions. It also protects information assets, like confidential documents and proprietary software.

Moreover, enterprise security manages user access and identity verification, allowing only authorized personnel to access specific data sets or system functionalities. It further monitors potential internal threats by ensuring all employees maintain proper data-handling practices and comply with international standards and regulations, such as ISO/IEC 27001 and the European Union’s General Data Protection Regulation, or GDPR, to maintain system integrity and user trust.

Unlike traditional cybersecurity, which focuses on local or on-site data protection, enterprise security also extends its protective measures to cloud resources and mobile device management, recognizing and addressing the cloud-centric architectures common in today’s business environment.

By implementing comprehensive encryption methods, regular system audits, and real-time threat detection mechanisms, enterprise security ensures robust defense. This comprehensive approach underscores the company’s dedication to data privacy and security, reinforcing its reputation as a secure and reliable organization.

Why is enterprise security important?

As businesses increasingly extend operations beyond traditional in-house environments to cloud platforms like Amazon Web Services and other third-party solutions, they face heightened vulnerabilities. Such transitions put the onus of security on external vendors and can lead to protection gaps if not correctly managed. Historical incidents, like the breaches at Equifax and Target, highlight the severe consequences of these weaknesses: compromising the data of millions of users and eroding public trust in these brands.

Enterprise security addresses these concerns by securing data throughout its journey, ensuring a seamless and secure transition from internal networks to third-party platforms and end users.

Here are a few more benefits of implementing enterprise security.

Guard against cyberthreats

Cyberattacks, like data breaches and ransomware attacks, are becoming increasingly sophisticated and common.

These attacks don’t just threaten financial assets — they jeopardize a company’s reputation and compliance standing. A single breach can expose vital customer information, resulting in eroded trust, significant financial penalties, and potential legal ramifications. By actively identifying security flaws, implementing multilayered defense mechanisms, and actively monitoring for potential threats, enterprise security ensures that sensitive information remains inaccessible to unauthorized users.

Maintain team productivity

Cyberattacks not only jeopardize sensitive data but also risk damaging your company’s operational systems. When attackers deploy malicious software, essential platforms and tools, such as cloud storage and project management services, often are compromised, preventing teams from accessing vital resources. This interrupts daily workflows, hinders communication, and stalls essential tasks, leading to significant drops in productivity.

In addition, the aftermath of a cyberattack isn’t just about data recovery — it’s about time. Restoring systems and fortifying them against future threats demands attention and resources. This redirection pulls teams away from their core responsibilities and growth initiatives, further delaying projects and other strategic undertakings. Prioritizing enterprise security lets you proactively guard against these disruptions so you can maintain seamless operations and productivity.

Stay compliant

Enterprise security is key to staying compliant with data and privacy regulations. In recent years, governments and industry bodies have introduced a range of laws and standards to protect user data. These regulations include the European Union’s General Data Protection Regulation (GDPR), the U.S.’s Health Insurance Portability and Accountability Act (HIPAA), and the California Consumer Privacy Act (CCPA).

Falling short of these regulatory standards can lead to severe legal repercussions and hefty financial penalties. Beyond these tangible consequences, compliance underscores a company’s dedication to data protection. By proactively adhering to these standards, you not only avoid punitive actions but also communicate to your users that you’re committed to data privacy and security — and that commitment fosters brand loyalty and trust.

Build user trust

Users expect businesses to prioritize and secure their personal data. A lapse in security, such as a data breach, rapidly diminishes this trust, prompting customers to avoid platforms they deem unsafe. This disengagement doesn’t just influence immediate user behavior — it also risks tarnishing your website’s reputation, leading to reduced visibility on search engines. A clean security record not only maintains user loyalty but also boosts your site’s search engine optimization (SEO), keeping your brand trustworthy and discoverable online.

5 best practices for enterprise security

Since cyberattacks are becoming increasingly sophisticated, enterprise security best practices must evolve to match. Here are five essential enterprise security measures to consider.

1. Invest in organizational training

Prioritize regular training and awareness programs to empower your team with the knowledge and skills to detect and respond to threats. Incorporate interactive workshops, real-life scenario simulations, and continuous feedback to make training sessions more engaging and effective. As technology and threat landscapes evolve, consistent updates to these programs help keep your team ahead of emerging risks. A vigilant employee is often the difference between a thwarted attack and a security breach.

2. Secure data both at rest and in transit

For stored data, or data “at rest,” adding encryption provides a security layer that makes the information unreadable without the appropriate decryption key. When this data moves between systems — whether within your network, to off-site servers, or through third-party vendors — it becomes data “in transit.”

Using end-to-end encryption (E2EE) keeps your data secure throughout its journey. If unauthorized parties intercept this data, they’ll encounter encrypted, unintelligible content. This safeguards its integrity and confidentiality and emphasizes your dedication to maintaining the privacy and security of your data and users.

3. Monitor network performance

Constantly tracking and analyzing your network traffic lets you detect anomalous or suspicious activities. To monitor your traffic effectively, first establish a baseline of normal operations. This provides a reference point to measure and analyze real-time data flows. When this system detects deviations from the baseline, it signals a possible threat, allowing for quick interventions and security measures.

Given the continuous and complex nature of network traffic analysis, relying solely on manual oversight isn’t feasible (or recommended). Consider automating this process with tools or programs that offer consistent surveillance and rapid threat detection. Some website development platforms, like Webflow, integrate network traffic analysis as part of their security services, enhancing your security measures.

4. Manage endpoint access

Every connected device, whether a phone, laptop, or desktop computer, offers a potential entry point for threats. By employing endpoint security solutions such as intrusion detection systems, firewalls, and endpoint encryption tools, you minimize the risk of unauthorized access and data breaches. This proactive measure not only prevents unauthorized access but also minimizes the risk of data breaches. Regularly updating and reviewing access rights — combined with real-time monitoring — keeps your systems secure, even as your organization evolves.

5. Develop an enterprise security strategy

Creating a robust enterprise security strategy requires collaboration at all levels, especially with senior management. Their involvement ensures the strategy aligns with the organization’s objectives and secures necessary resources. Their endorsement also helps prioritize security initiatives, leading to timely implementation.

When top leaders actively support security measures, it resonates throughout the organization and fosters a culture where every team member values and practices good security habits.

Strategize enterprise security with risk management

As you configure your enterprise cybersecurity system, consider drawing upon risk management techniques to develop your plan. Risk management is the perfect complement to enterprise web security and actively enhances it by identifying, assessing, and addressing organizational threats. You can employ risk management for projects, products, or your operations.

One key aspect of risk management is risk assessment, which involves identifying potential hazards, analyzing the likelihood of them materializing, and anticipating the potential impact if they do. A clear understanding of these vulnerabilities lets you craft strategies to address them. Possible solutions include integrating encryption tools, setting robust access controls, or ensuring alignment with relevant industry standards and regulations.

While prevention is vital, preparedness is equally important. That’s where incident response planning comes into play within the risk management framework. Having a plan means you’re not just waiting for threats but are ready to act decisively from the moment you detect a breach to the aftermath, which may involve informing affected users.

Build a secure enterprise platform with Webflow

If you’re not sure where to start building a secure enterprise-level platform, check out our security checklist. Or start with Webflow, a powerful visual web development platform that takes security to heart and builds it into its design. This way, you can spend more time on web design and creating features instead of worrying about site security.

Webflow Enterprise provides a robust and adaptable platform for creating secure enterprise websites and applications. Security features include enterprise data encryption, access controls, built-in SSL encryption, per-page password protection, single sign-on, SOC 2 Type II certification, enterprise network security protocols, advanced distributed denial-of-service (DDoS) protection, and more.

Aligning stakeholder interests for business success

Software Stack Editor · January 14, 2024 ·

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Stakeholder alignment is the cornerstone of productive collaboration, effective engagement, and business success.

Understanding and addressing stakeholder interests guides your business decisions and builds long-term partnerships. When you recognize stakeholders’ needs, you stay attuned to shifting market dynamics and emerging opportunities.

Align with stakeholder interests for success

A stakeholder is an individual or group with a vested interest in the success, activities, or outcomes of your business or project. These interests can be financial, operational, or even social.

Effective stakeholder management involves understanding the diverse parties involved and prioritizing their needs and expectations. By seeking these insights and proactively addressing concerns, you more effectively anticipate and navigate potential challenges like conflicting expectations and off-target goals. This simultaneously fosters a collaborative environment, which ensures alignment and helps deliver on project objectives.

How to identify and manage stakeholder interests

To synchronize your stakeholder and enterprise interests, you’ll need to identify your key players and maintain effective stakeholder management. Here’s what this process looks like.

1. Identify stakeholder interests, needs, and expectations

The first step of stakeholder management is to conduct comprehensive stakeholder mapping and analysis.

Start by identifying each business or project stakeholder group. For instance, if you’re building a web platform, your primary stakeholders may include:

  • External stakeholders (such as customers, investors, and regulatory bodies)
  • Internal stakeholders (such as cross-functional teams like Marketing, Operations, Engineering, Legal, and Sales)

Then assess each group’s interests, objectives, and concerns. For example, customers may prioritize user-friendliness and functionality, while investors might focus on financial performance and growth prospects.

Stakeholder mapping and analysis serve as the foundation of effective stakeholder management. This process clarifies diverse stakeholder groups and their objectives, empowering you to make decisions that address their concerns. And in web development, stakeholder analysis lets you tailor your site, ensuring it prioritizes features vital to shared success.

2. Keep stakeholders engaged

Once you’ve identified and assessed interests, you’ll need to develop effective stakeholder engagement strategies customized to each group.

Check out these common approaches.

Tailored communication

Adapt your communication to stakeholder needs to provide updates, share progress reports, and address concerns. For example, when communicating with investors, focus on return on investment (ROI) and business growth metrics. Also highlight user experience improvements and new feature rollouts. Consider methods such as personalized emails, targeted newsletters, or stakeholder-specific online forums to enhance engagement and participation.

Active feedback collection

Proactively gather feedback using tools like surveys and questionnaires. An internal feedback portal might be ideal for employees, while for customers, post-interaction and website feedback capture their immediate reactions and insights. This real-time input helps identify improvement areas, gauge satisfaction levels, and shape future strategies or product enhancements. It also demonstrates that you value stakeholder perspectives.

Regular interaction

Hold meetings and workshops with stakeholders to discuss project or business developments. These interactions offer opportunities for in-depth discussions and help resolve issues collaboratively.

Consistent advisory involvement

Form key stakeholder advisory boards or committees that can provide guidance and recommendations. This empowers stakeholders to impact decision-making processes directly.

Personalized engagement plans

Develop customized engagement plans for key stakeholders. Tailor your approach to meet the specific needs and interests of each group.

Conflict resolution mechanisms

Conflicts often arise when managing diverse stakeholder interests, as different parties and individuals bring unique opinions and priorities. In the case of a website or app development project, stakeholders may have differing ideas about design, functionality, or investment levels. A structured conflict resolution process should be in place, allowing for impartial mediation and fair compromise. This fosters a culture of addressing conflicts professionally and resolving problems in a way that respects the interests of all parties involved.

Encouraged participation

Involve stakeholders in decision-making processes, especially when the decisions directly affect their interests. This includes seeking their input on key strategic choices. For instance, when designing features for a website or application, you may want to conduct user surveys and usability testing to gather feedback on interface design. Involving customers in the development process lets you factor in their real-world insights and user interactions, directing how you create and modify the product.

Community engagement programs

If your organization has a local or global community impact, implement community engagement programs that demonstrate your commitment to corporate social responsibility. Showing your consumers you support the same causes they do drives customer connection and builds a positive company image. Some ideas include having your team volunteer for food or clothing drives and hosting fundraiser events for local charities.

5 key types of stakeholders 

Since different stakeholders have unique needs, prioritizing each group, entity, and individual based on how they impact your business helps direct your focus.

While there’s no single correct way to rank stakeholder interest, a good rule of thumb is to prioritize influential and invested groups for maximum impact on your project or business. Those with low influence and interest might require less attention, but remember, all perspectives are valuable.

Below, we’ll explore five common types of stakeholders.

1. Customers

Customers are stakeholders with a high level of interest and influence since customer satisfaction directly impacts your company’s success. Primary customer interests usually include the quality of products or services, user experience, response time, and problem resolution. By understanding and addressing these interests, you significantly elevate the customer experience, driving higher engagement and fostering loyalty.

2. Employees

Internal stakeholders, like team members and managers, play a critical role in developing, maintaining, and operating a web platform. They also have a high interest in your business’s success since they directly contribute to and rely on its outcomes. Prioritizing employees’ needs, therefore, supports your organization’s overall achievements. Engage with key decision-making stakeholders, like project managers or department heads, who provide valuable insider insight into team concerns and objectives.

3. Investors

Investors, or shareholders, provide essential financial backing for the platform’s growth and development. They usually provide capital in exchange for shares in your company. As such, their interests primarily revolve around returns on investment (ROI), financial stability, and long-term prospects. These interest levels vary from one investor to the next based on their stake in the company and their number of controlling shares. When evaluating your shareholders and their significance, focus on the invested entities whose interests may significantly impact strategic decisions.

4. Suppliers and vendors

Suppliers and vendors are vital partners whose services keep your platform running. Their interest lies in receiving ongoing business and timely payments. Prioritize the interest of key suppliers, like a payment service provider, to ensure your web platform stays compatible with your provider’s software and hardware requirements. 

5. Regulatory bodies

A government agency or regulatory body can influence your operations due to their authority in enforcing laws and regulations. They’re interested in ensuring your platform complies with legal standards and operates ethically, so prioritize bodies that oversee your platform’s industry or geographic location, as noncompliance can lead to legal repercussions.

Get started with Webflow

Balancing stakeholder needs is crucial to delivering effective products and services on time and within budget. In web development, one of the most important stakeholders to listen to is your user. Learn more about creating prototypes and daring designs that transform key stakeholder visions into reality with Webflow. And check out our five-step plan for leading successful project outcomes that exceed both internal and external expectations. 

7 AI tools for SEO for quality content and velocity

Software Stack Editor · January 10, 2024 ·

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Leverage AI tools for SEO to optimize content and amplify your brand’s online visibility.

Search engine optimization (SEO) tools powered by artificial intelligence (AI) are revolutionizing how businesses approach content creation. These advanced technologies analyze data, refine keyword strategies, and generate compelling content tailored to meet both search engine algorithms and user intent. By using AI tools for SEO in your optimization strategy, you not only boost your brand’s online visibility but also enhance the speed and quality of your content production.

How artificial intelligence supercharges SEO efforts

AI tools streamline your SEO and content creation processes, enhancing your brand’s visibility in a crowded digital space. Here’s an overview of how AI transforms your SEO approach.

Enhances data analysis and keyword optimization

AI-powered tools excel at processing vast datasets to drive informed decision-making. These tools analyze user behaviors, search patterns, and market trends, and identify keywords that resonate most with your target audience. This data-driven approach allows you to align your content and SEO strategies with actual user search intent, leading to more effective and targeted campaigns.

Moreover, SEO AI tools’ adaptability to constantly evolving search engine algorithms keeps your keyword optimization strategies up to date, and ensures your tactics respond to the latest algorithm updates. For example, when creating content for your landing pages, AI tools can help you find current trending keywords within your target audience. This insight shapes your word choice, which helps your content resonate with what potential customers are searching for and increases traffic to your website.

Optimizes content creation

Beyond keyword optimization, AI SEO software also revolutionizes content creation by suggesting topics, drafting outlines, and recommending formats that align with current search engine preferences. This assistance significantly speeds up the content creation process and frees your team to focus on more strategic endeavors, such as content strategy.

Natural language processing (NLP) and machine learning (ML) capabilities take AI content optimization tools even further; they grasp language nuances and produce content that’s not only SEO-friendly but also genuinely interesting to read. An e-commerce platform, for instance, might use AI to craft unique product descriptions which cater to specific customer segments. Using AI in content creation creates consistency in tone across various marketing channels, saving time and resources for marketing teams.

Streamlines competitor analysis

AI-driven SEO tools scrutinize your competitors’ online strategies by analyzing their keyword optimization, content approach, backlink strategies, and overall online performance. 

By monitoring and evaluating the SEO strategies of your competition, AI tools identify what keywords they’re ranking for, the type of content that’s driving their traffic, and how they’re structuring their SEO efforts.

This analysis goes beyond surface-level observations, revealing competitors’ tactics and highlighting their strengths and weaknesses. For example, if analysis reveals that a competitor’s specific set of keywords drives a significant amount of traffic, you could explore similar or related queries to capture some of this audience. 

By understanding areas where your competitors might be underperforming or tactics that work well for them, you can adapt and improve upon these strategies for your business.

7 AI SEO tools to automate and improve performance

To fully leverage the benefits of AI in SEO, explore a range of sophisticated tools. Here’s a curated list of some of the best AI SEO software that automate and enhance a business’s SEO strategy.

1. Semrush

Semrush is a versatile, all-in-one marketing suite offering an extensive range of functionalities, including detailed keyword research, AI-powered content optimization, backlink analysis, and SEO performance tracking. It also provides insights into organic search rankings, identifies content strategy gaps, and suggests optimizations based on user search intent, making it invaluable for fine-tuning SEO efforts.

Pricing: Pro plan starts at $99.95/month, with more advanced plans available for larger enterprises

Pros: User-friendly interface, robust analytics capabilities, and a wide range of SEO tools in one package

Cons: Comprehensive features come at a higher cost, which may be steep for smaller businesses and enterprises

2. Ahrefs

Known for its powerful backlink analysis features, Ahrefs offers a variety of tools for SEO, including site audits, keyword research, and competitor analysis. Its content explorer feature is particularly beneficial for identifying popular ideas and topics within a specific niche to craft an effective content strategy. 

Pricing: Lite plan starts at $99/month, with more advanced options available

Pros: Offers extensive data for improving SEO strategies, especially in recovering lost link opportunities and analyzing competitor tactics

Cons: Pricing is higher compared to similar tools

3. BrightEdge

BrightEdge provides an array of SEO tools, including backlink management, local search management, and competitive analysis. It stands out for its share of voice feature, which highlights key pages, keywords, and platforms competitors use to establish their digital presence, offering strategic insights for SEO campaigns.

Pricing: Custom pricing based on business needs

Pros: Customizable and user-friendly interface, enterprise-level reporting features, and advanced competitive analysis

Cons: Tailored for larger businesses, with no free plan available

4. Letterdrop

Letterdrop is a sophisticated content marketing and SEO suite ideal for Webflow users. It streamlines SEO with AI-driven optimization, offering automated checks against over 60 technical SEO best practices, efficient internal linking, and proactive content refresh monitoring. The platform also supports bulk keyword linking and seamlessly integrates with Webflow, enabling effective content creation and management within the content management system (CMS).

Pricing: Available with a free basic plan, a growth plan at $995/month, and an enterprise plan with custom pricing billed annually

Pros: Seamless integration with Webflow for direct content publishing and automation features for internal linking and content refreshing

Cons: Free plan offers limited functionality, and the more comprehensive features are only available for higher-priced plans, which may be cost-prohibitive for smaller businesses and startups

5. MarketMuse

An AI-powered content optimization platform, MarketMuse enhances content quality and relevance. It meticulously examines your existing content, spots gaps and areas needing improvement, and delivers practical suggestions for optimization. It specifically crafts SEO-friendly content with high potential to rank well in search results.

Pricing: Custom quotes based on the scale of use 

Pros: Offers comprehensive content analysis and optimization, integrates with various CMS platforms, and delivers personalized content recommendations

Cons: The pricing structure makes it ideal for large enterprises, but might be restrictive toward smaller businesses and individual users

6. Frase

Frase is an AI-powered tool that optimizes your content and improves your search engine rankings by analyzing your competitor’s content and identifying patterns in their content marketing strategies. Frase outlines your content’s key points, recommends relevant topics to cover, and generates a brief, providing actionable insights for content creation and optimization.

Pricing: Pricing starts at $44.99/month, with a free version offering limited features 

Pros: User-friendly interface, comprehensive content optimization features, including a free version for basic SEO needs 

Cons: Limited integration options; the free version has restricted features compared to the paid plans

7. WriterZen

WriterZen uses AI to enhance content quality by analyzing it against top-ranking pages using relevant keywords. It helps plan content and ensures that produced content is SEO-friendly and likely to rank higher on search engines. 

Pricing: Starts at $19/month, with pricier plans offering additional features

Pros: Affordable pricing, offers thorough content analysis and an intuitive interface

Cons: Limited integration with other digital marketing tools, and features may be less extensive compared to more established competitors 

What to look for in SEO tools powered by AI

AI-powered SEO tools are game changers, but selecting the right one requires careful consideration. Here’s what you should keep in mind when integrating AI into your SEO strategies: 

Data comprehension and sources 

A crucial aspect for any AI tool is its ability to understand and analyze data. Ensure your selected tool has access to diverse and reliable data sources and, more importantly, can accurately interpret this data. To gauge this ability, check how it analyzes user behavior or search trends and whether its insights align with known data or industry benchmarks. Testing the AI outputs for accuracy and relevance gives you a clear picture of the tool’s effectiveness in understanding the data it utilizes.

Task automation 

Look for tools that generate AI workflows and take over repetitive tasks such as keyword research, content analysis, and backlink monitoring. This automation frees up your team’s time for more creative and strategic SEO tasks, enhancing productivity and efficiency.

Collaborative features 

SEO is a collaborative effort, often involving various teams, so make sure to select tools that foster teamwork and collaboration. Features such as shared dashboards for analytics, collaborative editing of content, and efficient task assignment can significantly streamline your SEO processes and improve team synergy.

Scalability 

The digital landscape is dynamic, and your tools need to keep pace. Choose an SEO tool that is scalable — one that can grow and evolve as your business expands and your SEO needs become more complex. A tool that scales with your business prevents the need for frequent changes in your tech stack, saving time and resources over time.

Integration capabilities 

Ensure your chosen AI tool integrates seamlessly with other software and platforms your team uses. Smooth integration with your existing digital ecosystem — from content management to analytics and reporting tools — ensures that data flows freely between systems, enabling more coherent and cohesive SEO strategies.

Implementing SEO tools into your team’s workflow

Integrating AI in marketing, particularly for SEO strategies, is crucial for digital marketing success. AI-powered SEO tools are transforming the landscape, making content optimization and keyword analysis more precise and effective. These advancements lead to improved targeting, enhanced content relevance, and a better grasp of search engine algorithms, streamlining your SEO practices. 

Through Webflow Enterprise, you can empower your team to leverage AI-driven SEO strategies effectively. Offering native indexing, integrated analytic tools, and scalable content management features, Webflow simplifies complex SEO management. 

To learn more about SEO and how to implement effective strategies on Webflow, visit our blog. Explore the ins and outs of website SEO, learn optimization best practices, and read our essential SEO guide to maximize your site’s potential.

Embracing a people-first approach to change management

Software Stack Editor · January 10, 2024 ·

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Upgrading your tech stack can generate ripples across your organization.

Regular tech stack upgrades are a regular part of growing a company. Unfortunately, even critical shifts and migrations can be disruptive. With each change, your team has to spend time integrating a new tool into your existing stack and workflows, migrating data from the old tool, and learning how to use the new one. 

New tools can also have broader costs for your organization. Change that feels chaotic and unnecessary causes friction with employees, eroding their trust in leadership and the team’s overall productivity. So it’s not surprising that less than a third of change initiatives succeed.

With all of these risks, it’s understandable if you’re reluctant to invest in a new tool, even if your existing tech stack isn’t perfect. But the good news is, you can avoid many of these dangers if you’re smart about how you manage the transition. Thinking about how change will affect your teams — rather than just your technology — can help you emerge from technical transitions with a stronger organization. 

The human side of change management

In response to the chaos that often accompanies bringing on or transitioning new tech solutions, companies have begun prioritizing change management. Change management involves developing a system to handle a technological or organizational change smoothly, typically by focusing on how the new tool will impact the technology, users, and sales.

But traditional change management often fails to address a major pain point: how transitioning to a new technology affects everyone using or impacted by it. For example, your HR team’s day-to-day work will change if you upgrade your payroll management software. But often these changes have surprisingly wide-ranging ripple effects. That new payroll software might make it easier to standardize how annual bonuses are calculated or change how managers build a job matrix.

People-first change management tries to fill this gap, by focusing on how technical changes affect the wider organization. Managing these ripple effects increases the chances that the new tool will be a success.

This may seem reasonable in principle — but how does people-first change management work in practice? 

How to plan for change

Once you’ve decided to update a piece of your tech stack, the next step is to come up with a plan to manage the change — and how it will impact your team, too. Here are questions to ask yourself as you develop your plan.

Who will use the new tool? 

Which of your teams will use the new tool in their day-to-day work? Find out what challenges they anticipate from the transition, and address them in your plan.

A new tool may also affect other team members’ work, as processes change or onboarding causes a temporary slow-down. Find out who depends on the teams who will use the new tool, and learn how their work might shift as a result. 

How will the new tool change employees’ roles? 

A key element of people-first change management is understanding that a new tool can change more than just the technology that employees use for their work. It can also change the work that they do, affecting performance reviews, processes, and how the work is distributed within a team. Case in point: maybe adopting a new web development platform expands a marketer’s responsibilities to include editing the company’s website. Do you need to provide additional training or mentorship to prepare your team for their new roles? Document and plan for all possible changes that can come about, and communicate early and often with your team members.

Who do you need to hire? 

Your new tool might open up new kinds of work. For example, once you have the means to support a larger database, you might need a dedicated database manager, which would be important to consider from both an organizational and budget perspective.

What’s your training plan? 

What training resources do you need to onboard your team to their new tool? These might include knowledge base articles, video tutorials, live training sessions, or support from the new platform’s customer success team. Find out what materials the new platform will provide, such as documentation, courses, or workshops. 

In addition, think about how training needs differ across roles: should the training be different for engineers and marketers? How can you make the training inclusive, so that there’s a low barrier to entry for employees to participate?

Who’s on your change management team? 

Who will help you implement this plan? Think about who leads the affected teams, and whether your org has a dedicated DevOps or training team available to provide support during the transition and onboarding period.

How to effectively communicate change within your organization

Even the best plan will fall short if your teams don’t thoroughly understand it. Here are some tips to consider as you bring on new technology and you tackle change management within your organization. 

Write a roadmap

This will force you to think about and share the expected timeline for onboarding onto the new tool, and how that will affect the company’s broader roadmap.

Expect pushback 

Change is rarely popular. Expect that some employees won’t want to disrupt their systems to learn how to work with a new solution, even if it will end up making their jobs easier.   

Over-communicate 

Inform teams that a change is coming far in advance, and be clear about why the change is necessary. Then share your change management plan to let everyone know how the transition will unfold, and how they can expect their day-to-day to look afterward. Follow up often, and listen to everyone’s reactions. Communicating early and often will help you develop a better change management plan, catch holes in your plans, and develop a roadmap that teams will be on board with. 

Set up a feedback channel

How will you know whether your change management plan is working well? Set up a way to hear how the change is going for employees, like a Slack channel, office hours, a monthly survey, or town halls.

How to know whether your plan is working

Finally, it’s time to put your plan into action — but how can you tell if it’s achieving the desired results? Follow these three steps to measure and track implementation effectiveness

1. Define success ahead of time

Before you transition to a new piece of tech, decide how you’ll assess whether the transition was successful. This might mean asking employees to fill out a survey about the transition, tracking how many people adopt the new tool, comparing the onboarding time to the tool’s time savings in the first few months of use. There is no one-size-fits-all to success indication, so be sure to reflect on what success looks like to your organization and what business needs and goals you’re trying to solve for.

‍2. Assess the management plan separately from the new tool

It’s important to measure two things: whether the tool itself was a good choice, and whether your change management plan was effective. Be careful not to confuse these. Surveying employees about how much they enjoy using the tool won’t tell you how chaotic the onboarding and implementation process was.

3. Check in often and be prepared to pivot

Ideally, you’ll measure success continuously throughout the transition. This way, if you see signs that the transition isn’t going well, you can pivot accordingly.

Invest in your organization

It’s tempting to focus on integrating a new tool with your existing tech stack, rather than the more nebulous problem of integrating a new tool within your organizational structure. But ultimately, your people are your most valuable assets. Planning for how technical changes will impact their roles in your organization helps you invest in the best parts of your company, and can make you stronger in the process.

Interested in learning more about how to set up your team for long-term success? Check out our ebook for tips and strategies from best-in-class organizations.

Meet Rachel Wolan, Webflow’s new CPO

Software Stack Editor · January 10, 2024 ·

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With over 20 years of experience as a product, engineering, and design leader — we’re excited to announce that Rachel Wolan now joins us at Webflow as our new Chief Product Officer (CPO).

As Webflow continues on our rapid growth path and our mission to bring development superpowers to everyone—Rachel and the product organization will play a key role in pushing Webflow’s innovation and products forward. 

Prior to Webflow, Rachel served as Vice President and General Manager of Dropbox’s Core Business, where she helped Dropbox go multi-product and built products for over 700 million users worldwide across 220 countries. During her tenure she also led Dropbox’s AI strategy, including the acquisition of search startup Command E. 

Additionally, she’s supported private and public companies through profitability and hyper growth — managing engineering, product, data, and design teams at LiveRamp, Euclid, and Talkdesk.  

Rachel also serves as a mentor at UC Berkeley and is an angel investor for pre-seed, seed, and series A startups across SaaS, AI, and security industries. 

We recently sat down with Rachel to discuss her product philosophy and vision, why she’s excited to join the team, and what she sees next for Webflow. 

For more, check out the press release here. 

Kicking things off, we’d love to learn more about your background and your career. 

The last couple of decades I’ve spent building out large SaaS businesses. During that time, I’ve led everything from product management to design to engineering to data. When it comes to product, my expertise lies in product-led growth and direct sales motions, and building products that support those, such as analytics and workflow products.

The last eight-plus years in particular, I’ve focused primarily on AI-powered workflow products and ran the AI group and led an AI acquisition during my time at Dropbox. 

What excites you about Webflow? 

Back in college, I built websites for a living. I worked on sites for everyone from agencies, to major museums, to the National Parks Association — you name it.  And it was painful. To start from scratch, build something custom for those sites, and collaborate across a bunch of different entities that were not necessarily in the same company — there was so much friction and it was incredibly slow. 

That’s the challenge when you’re writing code or designing something: you want to get it out and see how people interact with it, but then you have ten different steps to actually get it out the door and get it published — and it hasn’t really changed over the years.

As someone who’s worked on a lot of professional websites for clients and gone through these pain points first-hand — I immediately gravitated towards Webflow as a product and how it eliminates so much of that friction. 

Webflow is an opinionated and superior way to build a website that is abstracted from the code, but you have confidence in what you’re shipping. And beyond that it’s so extensible. 

I recently was playing around in Webflow and built a fairly complex job board website. I used three different off the shelf, no code products to programmatically populate that job board. And I was able to do it in a weekend. This is something that probably would have taken me a month to build custom. It was amazing. 

The way that Webflow has built itself as an extensible platform is very different from pretty much any other product that’s on the market. The Sitecores, the Adobe Experience Managers — they’re all very much built as this kind of monolith where you can only use their product from end to end, or you don’t at all. 

The flip-side of that is the WordPresses of the world, where everything is highly custom and needs to be cobbled together, often requiring developer support every step of the way

With Webflow, you have the best of both worlds where you’ve got an opinionated way to build, but it is also extensible and platformizable. And to me, that’s what anybody who’s building a website these days should want. 

I’m so excited to continue to innovate and bring more of this to our customers as we move forward into 2024. 

What’s your approach when it comes to leading a product organization and strategy? 

The number one thing I really think about is “how do you turn PMs into GMs?”  Meaning how do you empower your team to think holistically across the product.  This means that it’s not just about the product, but it’s about understanding what are all the edges around your organization that your product touches and how you are subsequently orchestrating and managing those edges across the organization. And most importantly, how PMs can own the impact of their products with their customers and operationalize success.

Say we’re bringing something to market. Beyond the product, you need to ensure that the marketing plan is interlocked with the product-led growth motion as well as with the marketing-led and sales-led motions. 

It’s also about how to marry product-led and sales led growth-motions. A lot of times we think about them as very discrete products and motions, but in reality, it’s the same customer and user, and the motions need to work together in a complementary and seamless way.

As a CPO, I think it’s so important to think this way and encourage the greater product team to think “distribution first.” Being a GM for the last three and a half years has given me very clear insight into how we can build products for impact.

AI is such a hot topic right now in the tech space. What’s exciting you about it and where do you see it going in 2024 and beyond? 

AI is in this very interesting place.  It’s been everywhere in the last year or so — but really we’re just in the first inning of how AI is going to impact workflows — which is where I see it headed next. 

At Dropbox, we focused on how users could use our AI tools to manage and retrieve their file-based and cloud-based content in order to improve their workflows. Though the products are different — there’s actually a lot of similarities between Dropbox and Webflow when it comes to AI.  Like Dropbox, Webflow has a real opportunity to continue building AI capabilities to make it easier to collaborate across teams, departments and companies and speed up how people work together and build websites every single day.

When it comes to the industry at large, one of my favorite use cases of generative AI has been GitHub Copilot. Not only does it allow experienced developers to eliminate more laborious tasks like writing unit tests, they’re able to essentially take somebody who’s never coded before and turn them into a 10x engineer with AI-generated prompts and code suggestions.

We’re in a really exciting chapter with AI. I’m excited to build on the great work our team has already done, and bring it natively to Webflow users in their everyday workflows. 

A step-by-step guide to strategic planning (and what makes it unique)

Software Stack Editor · January 9, 2024 ·

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Capitalize on present opportunities and prepare for the future with strategic planning.

Whether you’re starting a new business or looking to revamp your company’s existing structures, a strategic plan is crucial for success. It complements existing documents, such as mission statements and individualized project plans, and considers future opportunities and potential setbacks.

With a strategic plan suited to your specific goals, you can chart a realistic, sustainable road map that acknowledges your current organizational challenges while unlocking future possibilities. Learn how strategic planning can benefit your organization and set you up for long-term success.

What is strategic planning?

Strategic planning is a continuous, systematic process for organizations to define their short- and long-term direction. It involves comprehensively assessing internal aspects, like employee development, budgets, and timelines, and external elements, such as market trends and competitors, to enable effective resource allocation so your organization can achieve business goals and scale effectively.

The strategic planning process is dynamic and requires adaptability to changing circumstances to establish a structured approach to decision-making and maintain team agility. At its core, strategic planning serves as a road map that steers an organization from its present state toward a well-defined future, ensuring sustainable growth.

The benefits of strategic planning

As a holistic road map, a strategic plan well suited to your organization can propel your productivity. Here are a few benefits that strategic planning brings:

  • Creating a shared purpose. Strategic planning involves team members in setting the organization’s mission, vision, and values. This collaborative process ensures that every team member understands and connects with these fundamental principles — fostering a sense of shared purpose and direction.
  • Proactive planning. The strategic planning process translates abstract ideas into actionable objectives. Setting specific, attainable goals and mapping out strategies to achieve them provides a clear blueprint for the future that’s guided by informed decision-making and deliberate goal-setting.
  • Effective resource allocation. Strategic planning allocates resources such as finances, personnel, and technology based on their potential impact on business goals. This process assesses the resources required to achieve each objective and distributes them to maximize efficiency and effectiveness.
  • Defining long-term and short-term goals. Strategic plans break down long-term, overarching goals into smaller, short-term objectives to create a step-by-step pathway to achieve the larger vision. This makes goals more manageable and actionable and enables regular monitoring and adjustment of these goals.
  • SWOT analysis. Strategic planning provides a clear understanding of your organization’s current status, position in the market, and well-being through a SWOT (strengths, weaknesses, opportunities, threats) analysis. By evaluating both internal and external factors, this process helps identify areas where your organization excels, where it can improve, and external factors that could impact its success, ultimately helping you strategize for future growth and stability.
  • Anticipating market trends. Strategic planning enables organizations to foresee and prepare for future changes by analyzing market data and trends. This proactive approach involves evaluating emerging trends, consumer behavior, and technological advancements to adapt strategies accordingly, ensuring you stay ahead of the curve.

How does a strategic plan differ from other project management and business tools?

When creating a long-term vision, a strategic plan becomes pivotal in steering your organization toward success. However, there are other project management tools and workflows with similar goals. Here’s how strategic plans differ from those processes.

Strategic plans vs. business plans

While a strategic plan outlines the organization’s long-term direction and actions to achieve overarching goals, a business plan focuses more on starting new ventures or restructuring existing ones. The strategic plan is broader in scope and encompasses long-term visions like market expansion, while the business plan might detail the steps to attract new customers and establish brand identity.

For example, a new brick-and-mortar sports apparel store might have a business plan for attracting new customers and establishing a brand identity, with a strategic plan that focuses on expanding into online sales to capture a broader audience over a three-year period.

Strategic plans vs. mission statements

A strategic plan outlines a comprehensive set of strategies to achieve organizational goals, while a mission or vision statement concisely communicates the organization’s core purpose. The mission statement sets the tone and direction, and the strategic plan lays out the specific initiatives, such as research and development investments and partnerships, to realize that vision.

Consider a mission statement for a security camera company — to create seamlessly integrated security systems that protect homes. Meanwhile, their strategic plan details initiatives such as product development, resource allocation, and personnel plans to achieve that mission statement.

Strategic plans vs. company objectives

Company objectives are specific, feasible, and measurable targets. In contrast, a strategic plan provides a broader blueprint for aligning resources and realizing those objectives. The strategic plan incorporates and supports various company objectives through detailed action plans and resource allocation.

For instance, an ecommerce platform aims to increase online sales by 15% in the first quarter. To achieve this, their marketing team creates a strategic plan prioritizing a digital marketing revamp, including optimizing the company website, driving organic traffic, and boosting search engine optimization (SEO).

Strategic plans vs. business cases

Unlike strategic plans, which broadly set the direction for multiple projects and initiatives aligned with a company’s long-term goals, business cases justify individual projects and focus on a specific initiative’s viability and benefits.

For example, a business case might focus on the financial feasibility and expected outcomes of introducing a new analytics feature in a software product. In contrast, the strategic plan of this software company might include goals such as becoming a leader in data-driven solutions, where the analytics function features prominently.

Strategic plans vs. project plans

Project plans are detailed documents that outline specific timelines, tasks, and budgets to complete a project. In contrast, strategic plans incorporate multiple project plans, ensuring they align with the broader goals and vision of the organization, and provide the context and framework for developing and implementing individual project plans.

For a web development team, a project plan could detail the steps for redesigning a client’s website, including milestones, resources, and deadlines. However, the strategic plan for this web development company might aim to become the go-to agency for innovative web solutions. Their strategic plan guides not just this single project but others in terms of technology adoption, client engagement strategies, and market positioning.

The 5 essential steps to strategic planning

Now that you’re familiar with strategic plans’ benefits and use cases, here are five best practices to create one tailored for your organization.

1. Understand your position

Before drafting the actual plan, it’s essential to understand your position in the market. Conduct a SWOT analysis of your industry that focuses on current market trends, client needs, and the competitive landscape. This comprehensive understanding helps you grasp where your organization stands and what unique opportunities or challenges you might face so you can establish a solid foundation for future strategies.

2. Set clear goals and objectives

After understanding your market position, establish specific, attainable, and measurable objectives that align with your business’s mission and broader goals. Ensure these goals are relevant, time-bound, and fit within your organization’s resources and budget. Doing so effectively guides your efforts and provides a framework for measuring progress.

3. Define the organization-wide plan

After brainstorming broad long- and short-term goals, convert them into a cohesive strategy encompassing all departments. For example, if launching a new website design is your goal, involve developers, designers, and marketers in your planning process. Assess and use each team member’s strengths and encourage cross-departmental collaboration. This step ensures that your strategy is holistic and aligns every department toward common objectives.

4. Establish and meet KPIs

Implement key performance indicators (KPIs) relevant to your project. For a web development agency, these could include metrics such as website loading speed, user engagement rates, or client acquisition. You can also use data visualization tools, like Google Analytics, to gather insights and track objectives and key results.

This phase is where you translate strategy into action by allocating resources according to your pre-established goals and measure the progress against these KPIs.

5. Review and update

Strategic plans in business are flexible. As markets and consumer demands evolve, so must your approach. Regularly review your KPIs, collect customer feedback, study market trends and industry changes, and motivate your team to be flexible when necessary.

A continuous, iterative process ensures your organization remains responsive and aware of ever-changing conditions, allowing you to effectively anticipate new hurdles, improve existing frameworks, and leverage opportunities.

Plan, take action, and scale with Webflow

Success isn’t the result of chance — it happens through careful planning and preparation. With the right tools, you maximize your resources and effectively implement your enterprise’s strategic plan.

From large-scale ecommerce websites to small businesses, Webflow transforms how you scale. Deliver optimized performance through your website, empower marketing teams with SMART goals, and foster collaboration for streamlined workflows.

Whether you’re building from the ground up or adapting to new trends, Webflow helps you manage growth effectively and take your business to the next level. Explore Webflow Enterprise for resources focused on scaling businesses with an optimized digital presence and seamless team collaboration.

A guide to mobile-first design: 5 best practices for designing for mobile

Software Stack Editor · January 8, 2024 ·

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Smartphones and tablets are no longer merely accessories — these mobile devices are a primary gateway to the online world.

With most internet traffic now originating from mobile devices, designing for smaller screens isn’t just an option — it’s a requirement. To adapt to this surge, mobile-first design is crucial. This approach streamlines applications and provides fast-loading websites that cater to the ever-growing mobile audience and future-proofs your digital audience.

What’s mobile-first design?

Mobile-first design starts with optimizing the user experience for mobile devices before scaling up the design to larger screens, such as laptops and desktops. With this approach, developers and designers recognize the increasing prevalence of global mobile users. They strive to create websites and applications that captivate and function well on smaller screens so they can offer users seamless digital experiences regardless of the device.

Two key principles of mobile-first design strategies are:

  • Progressive advancement. This principle centers on starting the design process with the most constrained platform — the mobile device. By focusing on the essential features required on the smallest screen, you target the core functionality of the site or app, such as intuitive navigation, fast loading times, and responsive design elements. These components remain a priority even as you scale the design up to larger screens, which lets you integrate additional features and more complex designs without compromising the mobile user experience.
  • Graceful degradation. In contrast, graceful degradation begins with designing for larger devices and then adapting the design to fit smaller screens. Under this approach, designs for larger devices are “degraded” in a controlled and strategic manner to fit the constraints of mobile devices. This ensures a robust desktop user experience that functions equally well when scaled to a mobile format.

Why is mobile-first design important?

Mobile-first design isn’t just a trend — it’s a strategic approach to take on mobile-dominant markets. Here’s why you should embrace mobile-first layouts:

  • Increases user-centricity. Mobile-first designs emphasize user needs by tailoring core functionalities, such as navigation and design responsiveness, to the constraints of smaller screens. This focus increases usability and satisfaction for a growing population of mobile users.
  • Enhances performance optimization. Starting with mobile-first design compels organizations to optimize for performance from the onset. This includes improving loading times, performance, and responsiveness, which are crucial for mobile users who rely on cellular data and expect quick information access.
  • Adapts to a mobile-dominant market. A mobile-first design is essential to address the increasing number of users accessing the internet through smartphones and tablets. If you neglect mobile design, your brand risks alienating the many people who rely on smartphones and tablets for internet usage, leading to a loss of audience and potential revenue.
  • Fosters strategic and sustainable growth. Mobile optimization not only improves user experience and customer satisfaction, but also keeps digital assets relevant as more users shift toward smartphones and tablets.
  • Drives innovation. Embracing a mobile-first mindset encourages teams to adapt to changing user preferences and innovate within the constraints of mobile technology, leading to creative solutions that benefit users across all devices.

What’s the difference between mobile-first and responsive design?

Mobile-first and responsive design are both strategies for creating functional websites across devices, but they differ significantly in their starting point and implementation.

Mobile-first design methodology centers on mobile devices from the start, shaping sites for optimal performance on smaller screens. Starting with mobile ensures that the website is quick to load and responsive on devices where users may have limited bandwidth or processing power. It also tailors the user interface and experience for mobile users, who may have different usage patterns and needs than desktop users.

Responsive web design, in contrast, typically begins with a desktop version of a site that’s modified to adapt to smaller screens. By using flexible grids and layouts, responsive design ensures that websites will reconfigure themselves to provide a consistent experience whether users are on a desktop, tablet, or mobile. While this approach is versatile, it may result in a mobile experience that feels like an afterthought because the primary focus is on the desktop.

In essence, while responsive design is about adaptability, mobile-first design is about intentionality — ensuring that the mobile user’s experience is not just accommodated but prioritized.

5 best practices to implement a mobile-first approach

Delivering effective mobile-first designs requires a combination of best practices across design, development, and testing. Here are some strategies to ensure your mobile-first designs make an impact.

1. Design for touchscreens

Most mobile users own touch-enabled smartphones, so you must tailor interactions to mobile gestures. Design with touch in mind, considering pinch, swipe, and tap actions. Ensure buttons and elements are appropriately sized and suitable for touch input, and implement haptic (vibration) feedback to improve the user experience and reduce frustration.

For example, focus on large, tappable areas and intuitive swipe gestures instead of relying on desktop-centric hover effects.

2. Simplify navigation

Keep menus simple, straightforward, and intuitive when designing for mobile. Prioritize core content, such as home, about us, and product pages, and remove unnecessary or heavy elements to help users find what they need without hassle or confusion. Consider collapsible elements, such as a hamburger menu, that expands and shrinks. This saves space and provides interactivity while keeping the layout clean and organized.

With a limited canvas, you must create streamlined navigation that works around the limitations of smaller screens. For example, avoid sudden pop-ups that occupy most of the screen and disrupt the user experience.

3. Optimize for speed and performance

Speed and performance retain mobile users who expect quick access and seamless interactions. Optimize graphics, images, videos, and code to ensure fast page loading and swift response times. Doing so minimizes the load on browsers and servers and provides users with responsive webpages that enhance satisfaction and promote continued user engagement.

To achieve this, actively compress images and implement responsive design techniques that allow text, images, calls to action (CTAs), and layouts to adjust fluidly across different screen sizes. This maintains the visual integrity of your interface and effectively translates your design to any device, preserving the user experience.

4. Conduct usability testing

Test your mobile designs under various conditions and scenarios to ensure they stand up to real-world use. Evaluate how your pages and apps perform across network speeds, device orientations, screen sizes, and hardware capabilities to confirm their resilience and adaptability. Additionally, use A/B testing to directly compare different design approaches and identify which is more effective.

Incorporate user feedback when testing by gathering insights from the start of the design and development process. This proactive approach lets you collect valuable data on user behavior and preferences and refine your design to more closely align with user interests so you can ensure your mobile experience is functional and user-approved.

5. Design progressively

Start small and scale up. When adopting a mobile-first strategy, start with the basics that work well on smartphones and tablets, then gradually add features and expand your design perspective as you have more space. Establish a robust framework that seamlessly accommodates various devices and screen sizes from the start to secure consistency across your digital ecosystem and set the stage for smooth scalability, helping ensure future growth.

Continuing this strategy, focus on building a solid design system that caters to multiple devices and screen sizes and allows you to create a consistent and cohesive ecosystem. This prepares your online presence for long-term growth and facilitates smooth expansion over time.

Build stunning mobile-first websites with Webflow

Shifting to a mobile-first approach presents challenges, but it’s a step worth taking to drive progression. While you may hesitate to break established workflows, you can adopt a strategy that targets a substantial amount of web traffic to ensure your brand remains accessible to your target audience and beyond.

Webflow provides several resources to facilitate mobile-first design, with inspiring examples and practical guides to creating enterprise websites and user-centered interfaces. Leverage our robust content management system and build web experiences at scale to expand your business with Webflow Enterprise.

What’s rich content? Using different media formats to boost engagement

Software Stack Editor · January 7, 2024 ·

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Rich content elevates your brand by captivating users with dynamic, engaging digital experiences.

Faced with an overwhelming amount of content vying for attention, online audiences are selective. Simply presenting information isn’t enough anymore — modern users demand more and crave narrative-based, visually appealing journeys that inform and captivate.

Rich content satisfies these needs by combining storytelling with vibrant visuals and interactive elements. This not only drives deeper engagement but also crafts immersive user experiences, laying the foundation for lasting brand loyalty and increased trust. Ultimately, integrating rich content into your site positions your brand as a go-to source in a crowded digital marketplace.

What’s rich content, and why is it important?

Rich content includes multimedia formats and interactive elements that engage users more powerfully than traditional text or static images. You might add videos, animations, and soundtracks to enrich content.

With so many options at their fingertips, users actively choose platforms that entertain and immerse over static pages. In fact, interactive content achieves 50% higher engagement than static content. To meet this demand, your brand must integrate rich content to differentiate itself from competitors, boost engagement, and magnify its message.

The high shareability of rich content doesn’t just widen visibility — it also boosts the chances of viral traction, as your content spreads rapidly and broadly across the internet to draw heightened attention and interaction. This means any team can leverage rich content to improve visibility and engagement.

What are the different rich media formats?

Every brand can benefit from rich content, regardless of industry or niche. Here are seven rich media examples to consider incorporating into your website.

1. Images

Images serve as powerful visual anchors in digital content by effectively communicating ideas, evoking emotions, and enriching storytelling. Whether it’s photographs, illustrations, or graphics, images capture viewer attention and quickly convey information. And when strategically distributed within text content, images also accentuate key points by breaking up dense text and ensuring the content remains visually engaging and navigable.

For example, a travel blog enriched with vivid, high-resolution photos of captivating destinations intrigues readers and fuels their imagination by helping them visualize embarking on a similar adventure and pushing them closer to conversion.

2. Videos

Videos are one of the most engaging forms of digital content. They span a broad spectrum and can include interviews and demos or educational snippets. Videos weave compelling narratives that resonate deeply with viewers by combining music, sound effects, captivating visuals, storytelling, and editing techniques. Their dynamic nature boosts viewer engagement and enhances shareability, amplifying online visibility through increased clicks, reach, and impressions.

A how-to cooking video, for example, doesn’t just list ingredients and steps — it brings the entire culinary process to life. Visually guiding viewers through each phase entices them to recreate the dish and share the recipe with their family and friends. This further extends the media’s influence by driving organic traffic and engagement.

To craft such engaging videos, start with a resonant story and concept and invest in high-quality equipment, such as lights, cameras, and microphones, for professional-looking results. Plan the video’s sequence and script before shooting, and ensure you don’t deviate from the central theme and topics. Use editing software in postproduction to enhance the video with images, sound effects, and music.

After you create it, maximize the video’s exposure by sharing the final product on your website and social media.

3. Animations

Animations transform static images into lively sequences and offer a captivating visual narrative that can make even complex content more digestible. Unlike static graphics, animations string together multiple images or illustrations rapidly to capture and hold attention. They’re great for highlighting website products, enriching video content, or visually breaking down intricate ideas.

For example, organizations selling complicated products, online learning services, or difficult-to-use software can use animations instead of text-heavy documentation or lengthy presentations to make their complex subject matter more engaging and understandable for their audiences.

4. Interactive quizzes

Interactive quizzes evaluate knowledge, preferences, and individualized feedback through user participation. By drawing users into an active dialogue, quizzes enhance the user experience by making it more memorable and impactful. Offering a quiz to users signals that a brand values their input, which helps to foster trust and build a foundation for future interactions.

Imagine a sports apparel company that introduces a quiz titled “Discover Your Ideal Running Shoe.” Such a strategy entertains visitors and delivers a customized experience by guiding them toward a purchase that best suits their needs. It might also compel visitors to share this quiz with others, drawing more traffic to the site.

To effectively manage and edit such content, using a rich content editor (RCE) is essential. An RCE streamlines the creation and editing processes by enabling you to customize rich text and incorporate multimedia and interactive elements into your website. This flexibility in managing rich text content significantly enhances presentation and boosts user engagement, making quizzes entertaining but also impactful and encouraging visitors to share their experiences, in turn driving more traffic to your site.

5. Webinars

Webinars deliver pre-recorded and live content, like presentations, training, seminars, and workshops, to audiences worldwide. Beyond their informational value, webinars also provide opportunities for real-time interaction and enable participants to engage directly with industry leaders and experts.

By hosting webinars, brands can position themselves as an industry leader and foster community engagement through interactive Q&A segments and supplementary downloadable resources.

Consider a software company revealing a groundbreaking new feature. Hosting a live webinar allows them to demonstrate this feature in action, answer questions, address concerns, and build anticipation among their user base.

6. Podcasts

Podcasts offer engaging audio content that explores diverse topics through conversations, interviews, and candid narratives. While they’re audio-centric, many podcasters now provide video accompaniments to their recordings.

Podcasts’ adaptability to listeners’ lifestyles sets them apart from other rich content formats. Whether you’re commuting, working out, or relaxing at home, you can integrate podcast listening into your routine. This flexibility allows audiences to stay updated and informed without dedicating specific time to listening.

For instance, someone interested in the latest tech advancements can absorb insights from industry experts while going about their daily activities.

7. Sound and music

Sound effects and background music are pivotal audio tools that complement the mood and depth of content by creating a richer, more immersive experience. When harnessed strategically, these elements elevate the ambiance of your website and rich content and fortify their auditory identity. By curating or creating signature soundtracks or effects, you can leave lasting auditory imprints that prompt users to recognize and connect with your brand instantly.

For example, an ecommerce platform selling relaxation and wellness products might use a soothing, tranquil soundtrack of waves crashing on a beach to resonate with visitors. This helps potential customers envision the relaxation these products promise, even before purchasing, which deepens their purchase intent.

How rich media boosts engagement

Adding rich media to your site goes beyond aesthetics — it deeply influences user interaction and engagement. Here are a few ways it elevates the user experience.

Eye-catching visuals

Rich media grabs attention with standout graphics and visuals that keep visitors glued to the screen. To maximize this impact, prioritize high-quality visuals and thoughtfully integrate them into your site’s design while ensuring they resonate with your target audience.

Tailoring visuals to reflect your brand’s identity — like using consistent colors or thematic imagery — helps forge a stronger connection with viewers.

Vibrant product photos that pop off the page or demonstration videos that vividly showcase a product’s benefits can compel visitors to delve deeper into the site and even lead them down the marketing funnel.

Hands-on interactions

Interactive elements transform visitors from observers to active participants. When you nestle features like polls, quizzes, and surveys on landing pages and blog articles, you foster deeper engagement and gather valuable audience feedback.

Consider an ecommerce platform aiming to launch a new product line. By integrating a short quiz on their homepage asking visitors about their preferences related to this product — color choices, design aspects, or usability features — the company gains direct insights from potential customers. These insights can then inform future product developments or marketing strategies.

You can also include interactive animations to improve your website’s visual appeal and functionality. Think of a product image that zooms in to show detailed features when a user hovers over it or 3D renders that let visitors explore a product from every angle by clicking and dragging. These details enrich the user experience and make visitors more likely to engage with your content and respond to calls to action (CTAs).

Relatable storytelling

Rich content lets you share your company’s story, values, and mission through captivating and emotionally resonant multimedia that allows your target audience to connect with your brand more deeply. Captivating videos, interactive timelines, and engaging animations relay your brand’s messaging and immerse your audience on an explorative journey.

If you want to showcase your startup’s growth and challenges, for example, you can create an animated timeline detailing the significant milestones and obstacles you’ve overcome instead of crafting a simple write-up. This interactive experience gives visitors a sense of your brand’s evolution and makes them more invested in your story.

By engaging your audience with authentic storytelling, you foster loyalty and encourage them to actively participate in your brand’s ongoing narrative.

Enhanced understanding

When you’re presenting complex topics or data-heavy information, rich media like infographics, charts, and visualizations are invaluable. These tools make complicated content more accessible and digestible to your audience by translating it into a visual format. Strategically integrating these visual elements into blogs, reports, or dedicated resource sections not only increases engagement but also amplifies learning.

Text, while informative, won’t always capture the nuances or relationships of complex data. Visualizations offer a clearer presentation and allow audiences to grasp concepts and patterns that might be challenging to convey through words alone.

Consider a health organization trying to convey the benefits of a balanced diet. Instead of slowing readers down with jargon-filled text, they craft colorful charts or animations illustrating the nutritional breakdown of different foods. Simplifying and visualizing this information empowers visitors with knowledge and makes them more likely to revisit the site and further engage with its content.

Elevate your website with rich content

Rich content is a valuable tool to help your brand maintain a cutting-edge presence among your competition. It elevates visuals and interactivity and forges stronger audience connections through storytelling. By harnessing the power of rich media, you foster a sense of community among visitors and keep them entertained.

With Webflow, you can integrate dynamic content into your website. Our visual Designer allows you to add images, videos, and sound into your designs and build websites with interactive elements and responsive design.

Visit Webflow University to access lessons on customizing rich text elements and learn how to use image and video fields to add dynamic multimedia. Take your website to the next level with Webflow.

Your marketing site needs to be an experience in 2024

Software Stack Editor · January 4, 2024 ·

Most likely, you remember the experiences you had, not just the objects or things that you saw. That’s how humans work: we’re wired for stories and interactive journeys that engage all of our senses. 

This same principle applies to web design. To be memorable, your marketing site needs to be more just a static page — it needs to come to life and offer an experience. Fortunately, in 2024, it’s easier than ever to differentiate your website and connect with your users through experiential design. 

What is an experiential marketing site?

In short, a site that’s experiential offers more than just a transaction or a form. Through rich graphics and various design elements, an experiential site plays with ideas like depth, movement, and texture, while it engages your emotions or sense of humor with smart copy. 

An experiential site can be all-encompassing, but it doesn’t have to be. Smaller tweaks like microinteractions and parallax scrolling can make a page come to life, too. To get started, here’s some of our favorite examples of experiential marketing sites. 

Jasper

With a video that mixes funhouse mirrors and urban drone footage, Jasper’s site instantly captivates the eye. As you scroll below the fold you see a realistic preview of Jasper’s product where letters are typed on the screen — giving users the illusion that they’ve tested the product themselves. 

DIKO

If you’re dreaming big in 2024, consider brand agency websites for inspiration. They tend to take more creative risks than the average business, and DIKO is a perfect example. Their site almost looks like a modern art exhibit, with the Warholian colors and self-aware “this is a paid advertisement” sticker that unfolds on the page. Truly, it’s a site that’s best experienced for yourself. 

Ramp

Ramp’s site is a great example of how carefully-selected design elements are able to engage the user, without distracting from the message. As you scroll below the fold, the visual blocks in the banner shrink away into the center of the page. It’s a small touch, but something that’s hard not to play with again and again. 

Mural

With smart, snappy headline copy and bright colors, Mural’s website lets its brand’s personality shine through. A product preview starts off with text and post-it note elements that fly onto the screen, inviting the user to play the full video. Further down, clickable elements and a bold graphic style encourage the user to linger on the page, since it almost feels like interacting with a product. 

Design elements for experiential sites

As we saw in the examples above, experiential sites employ a variety of design elements to achieve their intended effect in large and small ways. Some designers will lean towards bold, immersive elements such as striking visuals and multi-sensory features that capture user attention as soon as they land on the page. Other designers favor subtlety and integrate considered touches that enrich the user experience without dominating it. 

The decision to go bold, stay subtle, or find a harmonious balance between the two largely depends on the brand’s personality and the story it wants to tell. Regardless of the approach, we expect designers to gravitate towards these design elements when crafting these online experiences:  

  • Rich graphics: Textured and layered graphics that add depth and visual complexity to sites. As we noted in our 2024 trends post, we expect sites to move away from the clean and minimalist design aesthetic to sites full of color, texture, and richness.
  • Micro-interactions: Small animations and visual cues that thoughtfully enhance a user’s experience on a website. This can be something as small as the way a button behaves on hover. A good example of this being how Mural’s buttons “fill in” with an animation.
  • Parallax scrolling: A visual technique where the foreground and background content move at different speeds, adding a layered, three dimensional feel to the experience.
  • Kinetic typography: A design style that uses moving text to set a tone, capture attention, and entertain users. We saw an example on Jasper’s site, where text is animated on the product preview. 

Crafting an experiential site has never been simpler

Static transactional websites were once the norm, but those days are past. With GPUs and processors that can load intricate animations quickly, and modern browsers that can run heavy workloads — not to mention the ability to use generative AI to jumpstart your designs — 2024 is shaping up to be a year where if you can dream it, you can do it.

Discover complementary web design fonts with these 5 font pairing tools

Software Stack Editor · January 4, 2024 ·

Finding the perfect font pair among thousands of existing options can be daunting.

Font pairings play a crucial role in creating visually appealing and harmonious web designs that catch viewer attention and clearly communicate the website’s message. With so many fonts out there, it can be hard to know where to start. Luckily, with online font pairing tools curated by humans, artificial intelligence (AI), or both, your ideal font combinations are just a few clicks away.

Which types of fonts combine well?

Font pairs (or combinations, if three or more fonts are involved) harmonize with one another to produce a visually pleasant and unified experience. While digital font galleries and generators can quickly offer a variety of pairing options, it’s also useful to understand the basic principles of what makes a good font pairing.

Follow these four general guidelines to achieve strong font combinations.

1. Choose fonts that evoke similar associations

To create a cohesive visual experience in your design, select fonts that arouse similar emotions and mental associations. This careful selection helps you avoid creating a disjointed aesthetic due to conflicting visual cues. For example, pairing a modern font with a vintage font could create a fragmented or dissonant feel.

Empyrion site showing a modern font combination.
Source: Empyrion

KHULA design studio’s site for Empyrion Technologies demonstrates harmony using three fonts, each contributing to a high-tech look. The squared sans-serif Kallisto for headings sets a modern and industrial tone for the site with its blocky, robust structure. Orbitron styles the numbers, infusing a touch of futuristic tech with sharp angles and clean lines. Poppins, a highly legible geometric sans-serif, serves as the body text, tying the site together with its balanced geometry.

2. Select moderately contrasting fonts

Using overly similar fonts can create a monotonous or disorienting experience, as slight variations between fonts become visually disruptive. This lack of variety can also confuse the visual hierarchy, blurring the distinctions between headings, subheadings, and body text.

For an optimal user experience, pick fonts that share some — but not all — of the following features:

  • x-height
  • Glyph width
  • Stroke width (weight)
  • Shape

When these features work in tandem, they preserve visual consistency but add enough variety to maintain interest and clarity.

Fourmeta homepage showing the text “We’re a London-based independent powerhouse, spanning” in the Aeonik typeface and the remainder of the sentence, “digital product design and development,” in Mazius Display extra italic.
Source: Fourmeta

For example, design team Fourmeta uses two moderately contrasting fonts on its homepage: sans serif Aeonik for the majority of the text and Mazius Display extra italic to highlight important words and phrases. These two fonts work well together because of their similar x-heights and contrasting glyph shapes.

3. Pair eye-catching display fonts with neutral counterparts

Pairing two busy fonts can visually exhaust viewers, leading to disinterest, disengagement, or even site abandonment. Plus, display fonts are often illegible at smaller sizes, making them hard to read as body text. If the heading’s font has lots of personality, pair it with a neutral (and highly legible) font like Roboto, Helvetica, or Open Sans for body text.

Harbour Bar’s about section showing a distinctive display font and neutral body text.
Source: Harbour Bar

‍Mark Taggart’s design for the Harbour Bar website uses the unique but abstract display font Neptune to highlight the restaurant’s sea-inspired branding. Mark pairs Neptune with the neutral geometric sans-serif Jost to minimize cognitive load for users.

4. Vary size and weight within one font family

Using a single typeface across the entire site can achieve visual consistency but risks obscuring the visual hierarchy. Differentiating text through varying sizes and weights mitigates this risk and ensures each site section has its emphasis while maintaining cohesion. For a balanced approach, pair fonts from the same superfamily, like Merriweather and Merriweather Sans, as designers specifically created these fonts to complement each other.

Elastico homepage with all text in the Satoshi typeface, including the headline “Your brand’s very own complete digital force — for less cost than a single hire.”
Source: Elastico

Branding agency Elastico’s website uses only one typeface throughout: highly legible sans serif Satoshi. Web design team Snowhouse Studio shows a clear visual hierarchy through variations in line weight (bold and regular), size (78pt, 32pt, 40pt, and 15pt), color (blue, pink, and white), and case (uppercase only and sentence case).

5 of our favorite web font pairing tools

These five font pairing tools are built for experimentation. Use them to play around with typefaces, weights, sizes, and spacing until you’ve found the right combination of each.

1. Fontpair

Fontpair screen grab showing four font pair options, each with editable header and body text.
Source: Fontpair

Fontpair uses an interactive approach and presents 100 hand-selected fonts with editable fields. This feature allows you to paste your text and preview it in a specific font. The font pairing website also includes a dedicated page for each font with a brief description and samples of all available weights.

2. Archetype

Screenshot from Archetype web app.
Source: Archetype 

‍Archetype provides an interactive space for typography styling and spacing in the browser, with the option to export the results as CSS code. A search function lets you discover matching fonts, including the option to search by name or style categories such as serif, sans-serif, display, handwriting, and monospace. A light and dark mode toggle provides a dynamic preview of typography selections against different backgrounds.

3. Monotype

Monotype screen grab with text in Bauen and Calluna Sans fonts.
Source: Monotype

‍Monotype’s font playground offers editable fields for both heading and body text. This feature lets you simultaneously generate both fonts or set one font while browsing alternatives for the other. While the library presents a large collection of highly legible fonts, the possibilities for unique display fonts with personality are relatively limited.

4. Design.ai

Design.ai font pairing tool.
Source: Design.ai

Design.ai’s free font matching tool uses AI to automatically generate matching fonts for headings, subheadings, and body text. Like with Monotype, you can lock in one or two preferred fonts while generating the rest. Design.ai also offers a font similarity slider that gives you control over the generation process by adjusting the contrast level between fonts. 

Although the font library offers plenty of browsing and search options, you may have to try several different AI-generated pairings to achieve the results you want.

5. Fontjoy

Fontjoy’s pairing tool.
Source: Fontjoy

Fontjoy’s AI font generator stands out as this list’s most comprehensive and user-friendly option. It supports three levels of text hierarchy and automatically generates 1–3 fonts simultaneously, depending on how many font options you lock in. Echoing Design.ai’s features, it includes a slider to nudge the generator toward either more or less similar fonts. Additional features include light and dark modes, a list of the top pairings for a given heading font, and a sizable searchable font library.

Show off your perfectly matched fonts with Webflow

For more font selection and layout ideas, check out our resources on how to pick the best font for your site and our selection of seven great examples of typography in web design.

Once you’ve identified the perfect font pair, use the Webflow Designer to experiment with sizes, weights, and spacing without writing a single line of CSS code. When working with typography in the Designer, visit our advanced web typography tutorial to learn how to apply text fills, check color contrast, and maximize text accessibility. 

Whatever your next web design project is, Webflow’s font customization options and responsive web design will make it stand out. Get started using Webflow today! 

Website scaling essentials: 6 ways to expand and grow a site

Software Stack Editor · January 3, 2024 ·

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Website scaling helps handle growing traffic and user demands while maintaining peak performance.

As more visitors flock to your site, the pressure on its infrastructure intensifies. Effective scaling addresses these demands by ensuring that these increased loads don’t compromise user experience and offering consistently fast load times and smooth navigation. It’s an approach that boosts user satisfaction and solidifies your website’s reputation for reliability.

What’s website scaling?

Website scaling is the process of improving your website’s capacity to accommodate more traffic, data, and user demands effectively. When you scale your site, you enhance its infrastructure to handle higher demands, such as an influx of visitors or increased concurrent transactions.

Website scalability isn’t limited to present-day traffic numbers — it helps you future-proof your site to meet long-term needs and prepare for sudden traffic spikes without slowing down, crashing, or becoming unresponsive. Without proper scaling, you risk delivering a subpar user experience, losing potential customers, compromising the company’s reputation, and missing engagement and revenue opportunities to high bounce rates.

Horizontal versus vertical scaling

There are two approaches to scaling websites: horizontal and vertical. Here are the benefits each offers.

Horizontal scaling

Horizontal scaling, or scaling in and out, involves adding more servers or nodes to a system to distribute your website’s load. Instead of strengthening one server, this method sets up a network of interconnected servers that function concurrently and share the workload.

Advantages of horizontal scaling

  • Resilience and redundancy. Should one server malfunction, others in the network compensate and take over requests, ensuring continuous website availability.
  • Long-term cost-effectiveness. As traffic grows, you can incrementally add servers, translating to flexible and predictable budgeting.
  • Simpler maintenance. Modular infrastructure lets you add or remove servers effortlessly, streamlining overall system upkeep.
  • Load balancing. Server distribution evenly disperses incoming requests and web traffic to prevent bottlenecks and maximize resource use.

Vertical scaling

Vertical scaling, or scaling up and down, enhances a server’s capabilities. Instead of multiplying or adding servers, you improve a single server’s resources — like processor speed, RAM, or storage — to boost its performance.

Advantages of vertical scaling

  • Straightforward deployment. Unlike horizontal scaling, which requires setting up and managing multiple servers, vertical scaling focuses on enhancing existing servers, streamlining system coordination.
  • Short-term cost-effectiveness. Vertical scaling is often cheaper and requires less technical involvement than horizontal scaling, making it suitable for small and medium-sized businesses looking to scale systems gradually.
  • Unified processing. A single powerful server is ideal for scaling web applications that require multi-threaded processes to process simultaneous requests.
  • Reduced overhead. Fewer systems mean less monitoring, simpler maintenance, and decreased overhead costs, freeing up resources to focus on more impactful business areas, like strategy and innovation.
  • Rapid performance boost. Upgrading a single server’s infrastructure is faster than adding multiple servers and provides a quick performance boost to specific applications and services.

In practice, websites with fluctuating traffic surges often favor horizontal scaling because of its distributed nature. However, it demands higher technical expertise due to complex load balancing and data synchronization over multiple systems.

Conversely, vertical scaling suits web applications that rely on a single server. It offers simplicity and immediate performance gains but might not be as cost-efficient as you approach a server’s maximum capacity.

A hybrid approach — combining horizontal and vertical scaling — often proves most effective. Starting with vertical scaling for initial growth and transitioning to horizontal as traffic and user demands increase offers flexibility. The decision hinges on your budget, long-term goals, and your application’s features and architecture.

Why you should have a scalable website 

A scalable website is a valuable asset for any organization, and its benefits go beyond handling traffic spikes. Here are a few reasons why you should scale your website:

  • Better reliability. Scalable websites’ ability to handle increased traffic and demands leads to reduced downtime and greater reliability. This lets visitors access your website without issues and ensures a seamless user experience.
  • Improved user experience. Scalability improves the overall user experience through quicker page loads, fluid navigation, and consistent performance, even during traffic peaks. By providing users with a positive experience, you retain your existing audience and attract new visitors. This smooth digital journey can also encourage casual visitors to explore your site and interact with its contents, then convert them into paying customers, maximizing engagement.
  • Enhanced business growth. As businesses evolve, so do their digital demands. Whether handling traffic surges, accommodating more extensive storage needs, or meeting unexpected user requirements, a scalable site allows you to promote and grow your business while mitigating technological constraints.
  • Cost efficiency. Horizontal scaling lets you incrementally add resources, matching your exact needs without overspending. Meanwhile, vertical scaling offers a cost-effective solution for initial growth phases or more modest expansions. Regardless of your approach, these scalable strategies ensure you invest wisely by directing resources where they’re most needed and eliminating wasteful expenditures.
  • Higher SEO rankings. Website performance metrics such as responsiveness and loading speeds are crucial determinants for search engine rankings. Leading search engines like Google prioritize sites that deliver optimal performance in their ranking algorithms. A scaled website’s enhanced performance positively impacts search engine optimization (SEO) efforts, resulting in a higher ranking, better visibility, and increased organic traffic.
  • Maximized marketing returns. Successful marketing campaigns will drive traffic to your website. Scalability ensures your website accommodates these sudden surges without interruptions, remaining efficient and responsive. This means every marketing dollar spent gets its full worth, as your website caters to each new visitor.

Aside from managing traffic influxes, a scalable website provides strategic advantages that give you the platform to scale through SEO, marketing, and performance optimization efforts.

6 ways to expand to high scalability

Increasing your website’s scalability involves several techniques and strategies to accommodate growing traffic and data volumes while maintaining peak performance. Here are six ways to scale effectively.

1. Load balancing

Load balancing ensures you don’t overload any system by spreading incoming website traffic across multiple servers. This method, used in horizontal scaling, ensures your website remains robust and can smoothly handle simultaneous requests. Load balancers have algorithms that gauge server load and redirect incoming traffic to the server best positioned to handle the request.

Popular load balancing tools include NGINX and Amazon Web Services (AWS) Elastic Load Balancing. These tools often adopt various distribution strategies, like the round-robin technique that cycles traffic through each server in turn or the least connections method, which funnels traffic to the servers with the fewest active connections.

2. Caching

Caching stores data in a temporary storage location, or cache, for faster retrieval. This practice, common in both horizontal and vertical scaling, speeds up content delivery and reduces server strain, allowing for greater scalability. Caching tools like Redis and Memcached enhance in-memory data storage performance, while content delivery networks (CDNs) handle static files, making them readily accessible.

3. Content delivery networks

CDNs (a form of horizontal scaling) store copies of your website and blog content on servers in various geographic regions. When users request content, the nearest CDN server responds, quickly delivering content while minimizing latency.

Set up a delivery network by joining a provider like Cloudflare, Amazon CloudFront, or Akamai. Using a CDN takes the load off your primary server and ensures consistently rapid content delivery, no matter your users’ location.

4. Database optimization

Optimizing databases is essential for storing and retrieving large data volumes. By optimizing databases through techniques like indexing, query optimization, and strategic scaling, you improve data retrieval speeds and deliver content faster.

Consider using NoSQL databases such as Amazon DynamoDB, MongoDB, and Apache Cassandra. These platforms scale out by distributing the database across many servers. This horizontal scaling allows for fast expansion and accommodates larger datasets and higher user loads without a proportional increase in latency. Even when data volumes swell, they provide fast, consistent access, ensuring uninterrupted access and availability.

5. Microservices architecture

A microservices architecture divides your website into smaller, autonomous sections that communicate through application programming interfaces (APIs). This horizontal scaling method allows you to scale individual applications rather than the entire system to make development and updates more agile.

Tools like Docker manage containerized site segments, while API gateways such as Amazon Web Services and Kong streamline communication between these microservices.

6. Content optimization

Content size directly impacts load times. While not directly a scaling method, optimizing content supports both horizontal and vertical scaling. By reducing data load through methods such as image compression and file minification, content optimization reduces the amount of data transferred, enhancing loading speeds. For example, you can optimize content to help animation-heavy homepages load faster for an improved user experience.

Tools like TinyImage and JSMin allow you to compress various formats and JavaScript files without losing quality. You can also use Google PageSpeed Insights and GTmetrix to measure site speeds and identify optimization opportunities for faster performance.

Choosing the right content management system

To effectively scale your website, choosing the right content management system (CMS) is crucial. Our responsive design capabilities ensure your site performs optimally across all devices, and our intuitive interface simplifies site management, making scaling and project oversight seamless.

Webflow offers integrated scalability features such as automatic image optimization and compression, a global content delivery network, and advanced distributed denial-of-service (DDoS) protection. Whether you’re running a high-traffic ecommerce platform or a small business site, our visual web development platform suits your needs. 

Join the many companies that already use Webflow for their online solutions. Start your journey with Webflow today for a scalable, robust web presence.

4 best practices for scoping a new web project

Software Stack Editor · January 3, 2024 ·

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Whether it’s as big as a site launch or as small as a new page, there is a right way to approach a new web project.

It’s the new year, and you might be hoping to freshen up some aspects of your enterprise website. We love the enthusiasm — but don’t skip the preparation! Before you start, there are steps you can take to ensure your next project goes smoothly. We recently caught up with Maria Gonzalez, Head of Web Design here at Webflow, to share four universal best practices for any team setting out to make a change to their website.

1. Start with a structured brief

“It always starts off with a brief,” Maria says. “The brief asks for the objectives of the project, the problem we’re trying to solve, the metrics, the goals, and any SEO considerations that we need to keep in mind as well.”

While the name might be “brief,” it’s important to go into sufficient detail. You should define the general problem your customer is facing, but also the shortcomings of your existing solution. Then, explain in clear language how your proposed offering (this new website or page) will solve your user’s problem. That’s the “what” of your solution. 

To answer the “how,” describe the value proposition of your project. What problems will this new website solve for your users? How would you explain this if you were talking to them directly? Your answers here can serve as inspiration for your copywriting team to find the right tone and positioning for your users. 

It’s critical to also define any risks and dependencies so that stakeholders understand what external factors might affect project success. If these are articulated ahead of time, you can define an effective strategy to eliminate or get ahead of any roadblocks so they don’t jeopardize your hard work. 

2. Size projects appropriately and keep stakeholders informed 

Once the brief is ready, stakeholders should come together to review it and define the scope. You should scope your projects based on the functional requirements, need for new design work, and existing workload. Do you need to build entirely new visual assets or can you reuse a template with new copy and a few tweaks of creative elements? 

“If we’re only making copy updates or updating visuals on a page, that’s a very small project that takes us a day,” Maria says. A large project — “the classic example is a homepage” — would be something that’s brand new, without an existing template, where there’s a need to create new components and patterns. 

If you’re making a point to reuse components often (see tip #3), you’ll find that most projects fall somewhere in the middle. “Let’s say we had a Marketing Solutions page, and we want to build an Engineering Solutions page. We follow the same established template but with new copy and new creative,” Maria explains. In situations like these, she recommends budgeting more time for the design (e.g., 2 weeks) than the implementation (1 week or less). 

Once scoped, it’s essential to specify the project timeline in a project management tool like Asana. This roadmap serves as a project tracker so stakeholders can be informed of progress throughout the project’s lifecycle.

3. Reuse and recycle components as much as possible

In the interest of delivery speed and visual cohesiveness, you should define and reuse shareable components within your platform. As much as possible, you want to refrain from “building from scratch” and leverage assets that already exist — components, templates, style classes, etc.

If you have a well-defined project brief, you should have a crisp understanding of the user problem and proposed design solution, which can guide designers towards the right components. If possible, you might even want to include a list of potential reusable components in the brief, and/or give an idea of what pages this new one should resemble.

Another benefit of using components is that they can empower your cross-functional partners. Maria explains: “We created templates for our partners in marketing. Now, they can update pages in our Resource Library, for example, without needing to rely on engineers or designers for everything.”

4. Use the design brief as a tool for ongoing alignment

As you start development, especially on a larger project, there are always going to be questions that come up that you didn’t anticipate. Even if you’re reusing components as much as possible, you might need to build something new where there’s a discrepancy between what the designers envisioned and what the developers can actually implement.

When in doubt, refer back to the brief, Maria recommends. Focus on the definition of the problem that you are trying to solve for your customers. How important is this particular component to solving this problem? Is there another way to get the same result that won’t compromise scale?

This is why it’s so important to circulate your brief ahead of time and ensure buy-in. The brief will remain your source of truth throughout the project — guiding designers as they tweak wireframes, developers or engineers as they test new builds or make UI adjustments, or copywriters as they refine content.
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The best web plan is a detailed one

No matter what web project you’re tackling, you can set your team up for success with a well-structured brief. This becomes the foundation for how you scope your project and stay on track through launch. And if you see ways to reuse components, you can save time and empower stakeholders in marketing to own more of the website — a win-win.

Now that you’ve covered the basics, want a deep dive on reinventing your web development processes and web team? Check out our ebook on Reimagining web development teams.

Effective brand communication: 5 winning strategies to delight your audience

Software Stack Editor · January 2, 2024 ·

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A consistent and carefully curated brand communication strategy transforms passive audiences into active participants.

Brand communication isn’t just about what you say to your customers. It’s a harmonious blend of various elements — your visuals, the platforms you engage on, and the nature of your interactions. Together, these components shape your brand’s identity, encouraging customers to engage with your brand.

What is brand communication?

Brand communication is how an organization conveys its identity, values, and offerings to its target audience through various activities and touchpoints, such as advertisements, email campaigns, social media, and website content. At its core, it encompasses three fundamental components:

1. Messaging. This includes the narrative of a brand, its promises, and its unique value propositions. Consistent and clear brand messaging ensures that audiences understand what a brand stands for and what it offers.

2. Visuals. Beyond just a logo, visuals include the imagery, color schemes, typography, and design elements used across all brand touchpoints. These elements work harmoniously to create a recognizable and cohesive brand identity.

3. Interactions. This refers to how brands engage with audiences, whether through customer service, social media engagement, experimental events, or other marketing channels. Positive and consistent interactions reinforce brand promises and help build trust.

Effective enterprise communications not only shape the way audiences perceive your brand but also profoundly influence their behavior. By crafting a compelling narrative, showcasing captivating visuals, and delivering meaningful interactions, brand communication helps companies foster strong emotional connections with their users. In turn, this drives brand loyalty and equity — the added value that branding gives products or services beyond their practical benefits.

Why businesses need strategic brand communication

Strategic brand communication plays a pivotal role in shaping how audiences perceive and interact with a brand, directly influencing a company’s reputation and bottom line. Here are some more reasons why businesses must prioritize brand communication:

  • Enhance brand recognition. Strategically delivering your brand’s core messages amplifies its prominence and visibility. When customers can instantly distinguish your brand in a crowded marketplace, they’re more inclined to gravitate toward your products and services, driving increased loyalty and sales.
  • Deepen customer loyalty and advocacy. Expressing your brand’s values consistently attracts consumers and establishes trust by signaling authenticity. When a brand’s values resonate with customers, they often become its advocates, enhancing its reach and reputation.
  • Offer a competitive advantage. In saturated markets, many brands claim unique value propositions, but those that communicate with authenticity and clarity truly stand out. Effective brand communication actively captures consumer attention and builds trust. This positions your brand as the preferred choice, compelling customers to choose it over competitors.

5 enterprise brand communication strategies

Here are five impactful strategies to enhance your brand communication plan and improve its outreach and audience resonance.

1. Tailor your communication efforts to a broader market

Embracing a wider market scope often improves the efficacy of enterprise brand communication strategies. Instead of zeroing in on niche demographics, casting a wide net can yield more robust results. Key aspects of this broad communication strategy include:

  • Audience segmentation. Tailoring your communications to a broader market doesn’t mean diluting your brand’s message — it’s about finding ways to make that core message resonate with various audiences. By segmenting and aligning all communications with your brand’s core values, you appeal to a broader audience without sacrificing what makes your brand unique.
  • Simplified messaging. Clear, concise messages resonate more deeply with diverse audiences. When you steer clear of technical lingo or segment-exclusive language, you prevent potential alienation and foster increased inclusivity for more customers.
  • Omnichannel engagement. Leveraging a diverse mix of marketing channels — from traditional ad spaces like billboards to dynamic platforms like social media or content marketing — ensures your brand voice enjoys widespread reach and engagement across multiple demographics.

Coca-Cola stands out as a stellar example of a brand that embraces a wider market. They use slogans that are inclusive and appeal to universal feelings like “Open happiness” and “Taste the feeling” to connect with a diverse audience.

2. Foster brand advocates and loyalists

Cultivating brand advocates and loyalists drives sustainable brand growth. When consumers believe in your product or service, they naturally recommend it to others, increasing your customer base.

Beyond satisfying your audience with your offerings, aim to resonate with your audience’s values and aspirations. This isn’t about mimicking their beliefs, but understanding what matters to them and reflecting that understanding in how your brand communicates and behaves. It’s more than a superficial connection — it taps into deeper emotions and leads to trust and loyalty.

By establishing this rapport, along with incentives like loyalty programs and exclusive promotions, you encourage repeat brand interactions, which fosters appreciation and creates a deeper bond between your brand and its followers. As these satisfied customers evolve into brand advocates, their organic, authentic advocacy often outshines conventional advertising, amplifying your brand’s presence and trustworthiness.

Apple excels in this area by ensuring product excellence and fostering a sense of community through initiatives like the Genius Bar, the Apple Support Community, and warranty programs like AppleCare. Their approach to engaging customers through product launch events and encouraging user-generated content exemplifies how to deepen customer relationships and transform customers into brand advocates.

3. Study your competitive landscape

Diving deep into your competitive landscape unlocks a wealth of insights about customer preferences and behaviors. By closely observing what your competition is doing right (and wrong), you can identify market gaps or areas of unmet needs. This understanding lets you shape strategies that position your brand more effectively, ensuring relevance.

For example, if you discover that a competitor’s product lacks a feature that customers frequently request through market research, introducing that feature into your offering can capture that market share. Monitoring competitors’ customer reviews and feedback also gives you a direct line to what the market values most, enabling you to tweak your marketing messages, product development, or customer service approaches to better cater to those preferences.

Amazon embodies this approach by continuously monitoring their competition in ecommerce, cloud computing, and streaming. They use diverse customer engagement and marketing channels to reach a wide customer base and directly compete with other tech giants through advertising and promotions. This competitor awareness helps Amazon remain on top across multiple sectors, demonstrating how to keep abreast of the competitive landscape to stay relevant and effectively meet market demands.

4. Create as much valuable content as possible

Consistently producing high-quality and valuable content strengthens your brand presence and solidifies your credibility among your target audience. By addressing their needs and providing solutions to their pain points, you deepen their engagement with your brand and encourage them to return for more. This positive feedback loop is vital — engaged customers are more likely to remain loyal and even refer new customers through positive word-of-mouth.

Valuable content also boosts your online visibility. Search engines prioritize and reward websites that offer relevant, beneficial content. You naturally boost your site’s search engine rankings when you consistently offer valuable information. This higher visibility translates to increased organic traffic, which leads to better customer acquisition and retention when paired with engaging content.

Take Home Depot, a leading home improvement retailer, as an example. By creating engaging content like how-to guides, articles, and video tutorials that cater to DIY enthusiasts, the brand not only establishes itself as an industry authority but also drives organic website traffic and brand awareness.

5. Optimize your site with engaging messaging and visuals

Impactful images, videos, and other rich content articulate your brand’s narrative in ways that words alone can’t. They don’t just elevate your site’s aesthetics — they convey your brand’s story and offerings more effectively, guiding visitors to understand and connect with what you’re presenting. 

For example, in an ecommerce marketing strategy, clear and appealing product images play a crucial role. They give visitors a tangible sense of your products, their details, and their quality, instilling confidence and influencing their purchase decisions.

The key lies in synergy. When designers and copywriters work closely together, they create a marriage of visuals and messaging that sparks genuine emotion — a powerful driver for audience engagement and interaction. Customers who form an emotional bond with your brand transform from passive consumers into enthusiastic advocates and champion your brand to others.

Nike is a household brand that demonstrates the power of combining impactful visuals with meaningful messaging. Their marketing strategy communicates their mission of empowering athletes and features high-quality images and videos that showcase their products and inspire their target audience. By combining captivating content with striking visuals, Nike simultaneously drives sales and cultivates a strong community of brand advocates.

3 expert tips to improve your communication strategy

Improving your brand communication strategy drives better engagement and business outcomes. Here are three expert tips to guide you.

Ensure visual consistency across platforms

Ensuring visual consistency fosters brand recognition, helping customers identify and recall your brand. This cements your brand’s identity in customers’ minds and instills a sense of reliability and professionalism.

Streamline visual consistency by developing detailed brand guidelines or a website style guide. These roadmaps guide your team on how best to consistently use visuals like logos, colors, and typography, regardless of the platform or channel. Then, strategically plan out your content design. This ensures that your communications visually captivate audiences and resonate with their needs and expectations.

Beyond developing these guidelines, it’s vital to centralize your asset management and ensure every team member accesses the correct, up-to-date resources to preserve your brand’s integrity. Investing in regular training sessions and audits of your brand’s visual assets across platforms also helps ensure alignment by identifying discrepancies.

Leverage automation and personalization

Automation streamlines communication processes and enables efficient and consistent messaging across various channels to ensure customers receive relevant and timely information. Personalization empowers you to customize these messages to reflect each customer’s unique needs and behaviors.

For example, using customer behavior analytics from platforms like Google Analytics can help you identify audience segments that frequently visit a specific product but abandon the purchase at the final step. Leveraging this insight, you can then create personalized email campaigns using marketing automation tools like Mailchimp or Constant Contact to target those users with incentives and information addressing their potential concerns. You can also analyze purchase history to encourage further purchases by recommending related products or offering bundles to customer groups consistently buying a particular product type.

Choose the right media channels

To elevate your enterprise’s brand communication, pinpoint the media channels that resonate most with your audience. For example, if you run a high-end skin care brand, platforms like Instagram that heavily emphasize visuals and YouTube, ideal for showcasing in-depth tutorials, might become essential components of your strategy. However, you shouldn’t rely solely on industry norms — dive deep into understanding the habits of your target audience to know where to reach them.

Use audience analytics tools like Google Analytics to reveal metrics such as engagement rates, peak activity times, and content preferences. Implement surveys to gather direct feedback about what your customers want and how they feel about your current offerings. Lastly, use social listening tools like Brandwatch to monitor real-time conversations, sentiments, and emerging trends. This comprehensive approach ensures that you’re not only understanding your audience’s current state but also anticipating their evolving needs — and that sets your brand up for sustained engagement and growth.

Communicate your brand with Webflow

Your website serves as the home base for your communication strategy — it’s where your audience will always return to connect with your brand. To create stunning, easy-to-navigate websites that resonate with audiences, check out Webflow Enterprise and see how companies build with Webflow. We have the tools and resources you need to create a website that reinforces your brand identity and supports your communication strategy.

Use the ultimate local SEO checklist to climb search rankings

Software Stack Editor · January 1, 2024 ·

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Ensuring local customers find your business requires a unique set of SEO practices.

Consumers rely heavily on internet searches to discover nearby businesses and services, so local search engine optimization (SEO) has become essential for companies aiming to enhance their visibility, especially brick-and-mortar stores. To rank high in search results and be discoverable to local customers, you need a comprehensive local SEO checklist to ensure your website’s keyword usage covers all bases. 

Read on to explore why local SEO is important, discover the ultimate local SEO checklist for better rankings, and learn to implement optimization strategies today.

What’s local SEO?

Local SEO is a specialized approach to search engine optimization that focuses on improving a business’s online visibility for location-based search queries. Many consumers research online to find and compare stores, restaurants, and services in a specific geographical range, which means your organization’s website must not only appear in these rankings but also stand out among the competition. 

Here are some key benefits of maintaining top local rankings.

Targeted traffic

The fundamentals of SEO help you attract highly relevant and targeted traffic, and local SEO narrows this focus even further. By optimizing your online presence for local search, you can home in on your target audience, reaching potential customers in your immediate geographical area who input keywords directly related to your service. These users are more likely to convert into paying customers seeking real-time solutions to their queries. 

Increased visibility

Strong local SEO enhances your visibility on search engine results pages (SERPs), making your business more discoverable to users looking for products or services in your area. This increased web presence can significantly boost your online and offline sales by bolstering your business’s credibility and relevance to users’ needs.

Better conversions

When your business appears prominently in local search results, you’re not just attracting any traffic — you’re attracting the right traffic. People searching for local businesses are often further along the buying journey and more prepared to convert into customers as they enter the consideration stage of the marketing funnel.

Competitive edge

Effective local SEO strategies provide a competitive edge in your immediate market. By appearing at the top of these searches, you stand out from competitors that have yet to leverage their SEO for local visibility. You need to ensure potential customers find your business — ideally before finding others — and that your place in the rankings outperforms competitors.

Cost-effective marketing

Compared to traditional advertising methods like complex marketing campaigns and paid advertisements, implementing local SEO is a cost-effective way to promote your business. It lets you target a specific demographic without wasting resources on efforts to reach a broader, less relevant audience. Tailoring your website to local SEO requires less time and resources than complex marketing initiatives that involve wireframing, UX testing, and design components.

Mobile-friendliness

Users frequently search for local services using their smartphones or other mobile devices. Consider the scenarios when you’d seek a nearby restaurant or shop — you’re often on the go, away from your desktop, and looking for immediate answers. Effective local SEO ensures your business is readily discoverable via mobile searches, online maps, and mobile review apps like Yelp and TripAdvisor to serve customers in real time.

Trust and credibility 

Prominent placement in local search results enhances your business’s credibility by verifying its relevance and showcasing the value of your service. Users tend to trust and engage with companies that appear on the first page of search results, so ranking high ensures they find your site and encourages them to convert.

Ultimate SEO checklist to rank locally

To learn how to rank locally, you must follow a well-structured local SEO strategy. Here are some tips for local SEO:

Claim and optimize Google My Business listing

Google My Business (GMB) is a free tool that allows you to manage your business’s online presence across Google, including in Google search results and Google Maps. If you haven’t already, register your business with GMB and claim your listing. This step ensures your Google business profile is visible to locals who might need your services. Once you’ve claimed your listing, follow these steps:

  • Complete your profile — Provide all the necessary details, including your business name, address, phone number, website, hours of operation, and relevant service categories. Keep these details accurate and up to date.
  • Add high-quality photos — Upload high-resolution images of your business, products, and services. Enhance your listing by giving potential customers a captivating visual representation of your offerings.
  • Collect and manage reviews — Encourage customers to leave reviews on your GMB profile, and respond to reviews promptly — positive or negative. Managing your reputation is essential for local SEO, as potential customers will compare your services and public image to competitors in the area.
  • Use Google Posts — Share updates, promotions, and news about your business using Google Posts. These posts appear in your GMB listing and can engage potential customers directly in the search results.‍
  • Monitor insights — Regularly run a local SEO audit in Google Analytics. This process evaluates your SEO performance, providing reports on user interactions and conversions on your site. Use these insights to guide your next steps in your local SEO strategy.

Keyword research and optimization

Using a keyword research tool like Moz or Semrush, identify common search terms relevant to your business and relative to your city or region. To maximize the impact of terms on your site, follow these steps:

  • Prioritize on-page optimization — Incorporate these local keywords naturally into your website’s content, meta description, headings, and image alt text. This strategy helps both search engines and the right viewers find your website. Ensure your content is informative and relevant to users’ immediate needs. Information gaps may prompt users to seek other services whose websites provide more useful details.
  • Implement local schema markup — Local schema is a type of structured code that provides search engines with additional information about your business, such as location, operating hours, and contact details. Including this data in your content and metadata ensures both search engines and users can find and view crucial information at a glance.

Local content creation

A hallmark of a strong local online presence is engaging your nearby community. Here are some ways to connect with customers in your area and draw them to your business: 

  • Create location-specific content — Develop content that caters directly to your local audience, such as blog posts or guides that address local news and topics of interest. This strategy positions you as a community leader, increasing trust and engagement among local users.
  • Use local landing pages — If your business serves multiple locations, create dedicated landing pages for each to ensure nearby customers find the correct details. These pages should feature location-specific content like hours of operation, contact information, and particular offerings.
  • Optimize images for local search — When uploading images to your website, use filenames and alt text that include local keywords and location information. These tags help search engines discover and rank your page.
  • Promote local events — If your business hosts or participates in local events like community fairs or fundraisers, promote them on your website and social media channels. This strategy generates buzz in your area and can draw in both new and repeat customers.
  • Local backlinks — Quality link building from reputable businesses in the area boosts your local SEO ranking. When users see endorsements and referrals from other trusted local companies, they’re more likely to visit your website and give you their business. Build ties with well-known services in your community through positive vendor relationships, marketing partnerships, and mutual endorsements. These community connections can lead to valuable backlinks on their web pages, bolstering your reputation and your local SEO rankings.

Capitalize on customer reviews

Consumer endorsements go a long way in converting new customers. They vouch for your services and allow you to interact directly with your audience. Follow these tips to maximize reviews:

  • Request reviews — Encourage customers in your target audience to leave reviews on platforms like Google, Yelp, and Facebook. These reviews give potential consumers a sense of what to expect from your services and inform their decision to convert. Make providing feedback simple by linking directly to review platforms.
  • Respond to reviews — Respond to both positive and negative reviews so customers feel valued. Resolve reported issues by providing explanations, solutions for improved satisfaction, or special offers to compensate for subpar experiences. Thank customers for positive feedback to show you’re grateful for their support.
  • Leverage reviews on your website — Showcase positive reviews on your site to highlight your good reputation and build trust with existing and potential customers. Create dedicated testimonial pages or display select reviews on relevant pages like specific product listings.
  • Implement a review management strategy — Create and apply an actionable strategy for ongoing review management. This process involves consistently monitoring and responding to customer evaluations and applying feedback to future operations. An airtight system keeps critical feedback from falling through the cracks and saves you from losing customers and missing opportunities for improvement.

Along with fundamental basics of SEO and a content strategy, these tips can improve your visibility in local SEO results.

Optimize local SEO with Webflow

Empower your in-house team to develop websites and landing pages optimized for local SEO with Webflow, a visual web development platform made for teams of all sizes. Webflow offers user-friendly web design and development tools that help create and launch professional sites without needing coding expertise. 

Using localization features, you can produce engaging landing pages and compelling content that resonates with your local audience, all within a visually intuitive interface. Watch your local SEO efforts drive your business’s traffic, conversions, and growth with Webflow.

What is a content management system?

Software Stack Editor · January 1, 2024 ·

image

A content management system is a software application that reduces tedious manual tasks and lets you focus on what really matters — delivering high-value web content.

A content management system (CMS) helps you build web content without requiring specialized knowledge or technical skills. It usually consists of two parts:

  • Content management application (CMA): an interface to build your site
  • Content delivery application (CDA): an app that updates your site’s content

Without a CMS, you’d need to code each web page manually, a resource-intensive process for recurring, templated content like blog posts, case studies, and release notes. Robust management software empowers you to standardize templated pages in one place. 

There are many different kinds of CMS platforms to serve everything from massive multi-site enterprises to website builders for small businesses.

Why you need a CMS

While CMSs may differ in their interfaces, database structure, and development features, they all organize content and help build your website. The best CMS platforms also manage content creation with seamless collaboration. You need a CMS for three primary reasons. A CMS:

  • Houses all your content
  • Streamlines website-building efforts
  • Implements customizable user roles and permissions

It houses all your content

Websites use an immense amount of text and data, including large media files like graphics, photos, videos, and audio. To help organize these files, a CMS provides a few key solutions for digital asset management.

First, a CMS stores your digital content in content collections — databases that automatically organize your content types — ​​so you can easily insert it into your website design. You might have collections based on the categories of posts, authors, projects, or clients. For larger sites, some CMSs also offer storage for product information and images. A CMS provides indexing, which allows you to label files (with names, dates, and file types) so you can search and access content across multiple websites and mobile apps. This feature gives you more flexibility in how, where, and when you work with your content files.

It streamlines team website-building efforts

A CMS streamlines the web-building workflow by standardizing and managing templated pages in one place. As a result, teams using a CMS can build quickly and efficiently. In fact, visual-first systems make it possible for non-technical users to design for sites, reducing the reliance on developers and saving on labor costs.

The user interface functions differently for every platform. Some are based on themes, templates, or extensions that let you change settings and enter content into forms to customize your site’s appearance. Other CMSs feature drag-and-drop page builders to design and structure web pages visually. Systems often incorporate reusable elements, allowing you to construct similar pages quickly and apply broad design modifications without adjusting each page. 

It allows you to set user roles and permissions

Platforms like Webflow allow for multiple workspaces or different types of logins, each with specific permissions. Different user roles, like editor, author, or administrator, let you introduce collaborators to your website-building process while keeping them from seeing sensitive information. Sharing login access lets copywriters or editors change the text on the website directly, but by limiting permissions and capabilities, you can also prevent team members from inadvertently corrupting your page design.

Clients can have a login that allows them to upload new assets directly to the CMS for developers and designers to edit and incorporate. Some CMS platforms offer features like version control or design-locking mechanisms, allowing designers to seamlessly transition projects without overlapping or disrupting each other’s contributions as they work concurrently. 

Types of websites that use CMS

Some platforms specialize in specific types of websites. For instance, Adobe Commerce and Shopify specialize in producing ecommerce platforms. However, most CMSs can create any type of website your business needs. Some types of websites developers build with CMSs include:

Four types of CMSs

There are many popular CMSs, and they all shine in different areas. While some of these examples are website generators with CMS capabilities rather than fully functional CMS platforms, they all allow you to build and manage your website much more efficiently than if you were coding it from scratch.

The first major distinction between CMSs is whether they’re cloud-based or on-premise. A cloud-based CMS (like Webflow) relies on vendors hosting the software, which is accessible via the web. The advantage of a cloud-based CMS is that it automatically updates and eliminates the need for manual maintenance. If you opt to use an on-premise system, you may need to regularly migrate your sites to updated versions of the software due to security enhancements, feature improvements, and compatibility requirements. This process is a large and expensive undertaking, which is why automated systems appeal to many organizations.

Below, we’ll dive into the four main types of CMSs, including on-premise and cloud-based platforms.

1. Visual-first CMS

A visual-first CMS, sometimes called an agile CMS, is a visual interface that lets non-technical marketing and design teams create a site’s front-end views and customize content management without technical support from software developers. 

Examples of visual-first CMS platforms are:

  • Webflow
  • Squarespace
  • Wix
  • Bubble

Some platforms, like Wix, are simple and more consumer-focused. Others, like Webflow, can generate enterprise-level websites.

2. Open-source CMS

An open-source CMS is software whose source code is open for any developer to edit and add to. These platforms offer a lot of freedom and flexibility since you can use code to make your own changes, choose from an extensive range of themes and templates, and add plug-ins or add-ons for relatively unlimited functionality. 

However, reliance on plug-ins and development resources can present security risks and inefficiencies. For instance, you’ll need to know coding languages and how to style content with HTML and CSS. In addition, plug-ins often come from unvetted third-party companies. Open source frameworks become outdated and vulnerable to cyberattacks, requiring ongoing maintenance and updates simply to stay online.

Popular open-source CMSs include:

  • WordPress (WordPress.org, not WordPress.com)
  • Drupal 
  • Joomla

3. Headless CMS

A headless CMS separates the back end of your website from the front end. The back end is the site infrastructure that delivers content to the “head” or front end of your website using an Application Programming Interface (API). Separating the front and back ends allows developers to build multiple heads for your CMS, dividing management from delivery and enabling different teams to work on the site simultaneously without disruption.

For instance, a headless CMS helps ecommerce businesses manage all their product listings in one centralized place before distributing them to your audience on social media, your website, and mobile apps.

You can also build websites that work for different countries, subsidiaries, or retail locations. However, this approach requires ongoing engineering resources to develop and update custom front ends, making headless CMSs better suited for larger businesses with available technical resources. 

Examples of headless CMSs are:

  • Contentful
  • Jamstack
  • Adobe Commerce (formerly called Magento)
  • Strapi (also an open-source platform)

4. Digital experience platforms

A digital experience platform (DXP) is an integrated software framework with a suite of tools for managing content across your digital presence. In addition to acting as a content manager, it usually includes specific tools for ecommerce, customer personalization, and analytics on reviews and listings. Consider using a DXP if you need a powerful enterprise content management system that handles vast quantities of content across many platforms.

Examples of digital experience platforms include:

  • Adobe Experience Manager
  • Sitecore
  • Acquia
  • HubSpot

Key factors to consider when choosing a CMS platform

The best CMS for you usually depends on its functionality and features. You can select a platform within your budget that’s simple to use to build specific features your website will need.

Pricing

The cost of CMSs ranges from free to thousands of dollars a year. 

Open-source CMSs are free by nature. Some platforms offer free trials, so you can experiment with their interfaces and learn how they work. Others have subscription tiers based on your specific needs or company size. 

Remember that the sticker price isn’t always the final cost of using a particular CMS. WordPress.org, for example, is free to start, but you’ll have to pay for some additional themes and plug-ins if your business needs to expand; these costs quickly add up. You may also need to pay for a web hosting provider if the platform doesn’t offer hosting.

We recommend comparing tool prices, using free trials, and calculating ongoing costs before committing to a system.

Ease of use and design flexibility

A CMS should make it easier to build for the web, but some tools still have a steep learning curve or require technical expertise. While open-source CMS tools are the cheapest, they also require the most technical knowledge. However, these platforms usually give you the most control over your design and the ability to add complex functionality. 

Some CMS platforms, like Squarespace and Wix, are user-friendly and simple to learn, but limit how much control you have over your design. Other systems’ workflows have a steeper learning curve but offer fairly unlimited customization. Tools like Webflow use visual development features that empower both technical and non-technical users to build complex functionality like animations and interactions.

Determine the in-house teams working on your website design to assess their technical skills. Then, select a tool that empowers them to do their best work. For example, marketing teams might benefit most from a visual-first CMS that supports designing front-end displays. Large retailers may choose a headless CMS to manage vast back-end data.

Security

The security of your sensitive information and protection against cyber attacks are essential for any commercial website, especially if you have an online store or collect customers’ private information on your site. 

You can evaluate security features when choosing a CMS to suit your privacy needs. Functions like two-factor authentication (2FA), SSL certificates, and SOC 2 certification create multi-step sign-on processes to make hacking more difficult. Be cautious when using a CMS that relies heavily on plug-ins; they are often created by unvetted third-party vendors and can introduce security risks. Some platforms vet all integrations and work with trusted developers.

Integrations

Integrations streamline and expand digital platforms’ functionalities. By connecting your CMS to other tools, you can automate workflows to reduce manual tasks and potential errors. For example, link your CMS to ecommerce platforms to simplify inventory management and order processing. 

Integrating your CMS with Customer Relationship Management (CRM) software centralizes your customer data, enabling more targeted marketing and responsive customer service. Adding Software as a Service (SaaS) solutions like membership systems, payment gateways, and analytic tools enhances user experience, secures transactions, and provides insights into your website’s performance.

Search engine optimization (SEO)

Your CMS can optimize your site visibility through SEO controls that allow you to customize alt text, meta descriptions, URL slugs, and page titles. Incorporating highly searched words and phrases in this metadata boosts your search rankings and helps your audience find your website. It also directs them to specific pages that answer their questions or provide products they’re seeking. Some CMS platforms have innate SEO features, while others offer additional plug-ins.

A CMS is where content meets design

A fast, secure, and organized CMS like Webflow helps you build websites with customized content structures, linked dynamic visuals, and filtered displays. This scalable system expands your creative possibilities and empowers you to design the website of your dreams. When choosing a CMS, think of it as a tool that frees you to focus on creative design instead of laboring over technical management details. By taking tedious manual work off your plate, these systems offer the freedom to invest in your site’s content value, aesthetic design, and contribution to your bottom line.

26 best color combinations for your next design

Software Stack Editor · January 1, 2024 ·

Whether you’re a beginner designer or a seasoned professional, you know firsthand the incredible impact of color.

Color is perhaps the most powerful tool at your disposal as a designer because of its influential and communicative nature. It evokes emotion, influences our perception, inspires responses — conscious or subconscious — and even impacts generational appeal.

With 16.8 million colors to choose from, color combinations for your next logo design, web design, or brand identity design are just about infinite. Luckily for you, we got you covered.

First, let’s look at color theory and the color wheel

To understand why certain color combinations work so well, we first have to consider color theory and the color wheel. Color theory feeds into color psychology, which digs into how our brains perceive color. The color wheel helps you visualize relationships between colors, putting color theory into practice.

Let’s break it down below.

Color theory

Color theory is the art and science of using color. Research has shown that color has a psychological impact on human emotions, perceptions, and behaviors. For artists and designers, color theory unlocks color mixing and color schemes, serving as a collection of rules and guidelines that designers use to communicate with and appeal to an audience.

Pro Tip: Check out our beginner’s guide on color theory or color in design guide for a deeper dive into the study.

Color wheel

Part of these rules and guidelines make up the color wheel — designed by Sir Isaac Newton in 1666. Sir Isaac intimately understood how color was defined by human perception and how it came together to create eye-catching combinations.

The color wheel is a powerful tool for visualizing the relationships between colors, thus putting color theory into practice. Sir Isaac’s experiments with prisms led to his eventual discovery of the primary, secondary, and tertiary color categorizations:

  • Primary colors: red, yellow, blue
  • Secondary colors (created by mixing primary colors): orange, green, violet
  • Tertiary colors (created by mixing both primary and secondary colors): red-orange, yellow-orange, yellow-green, blue-green, blue-violet, red-violet

Human perception defines color. Our relationship with colors, psychologically and collectively, is what gives meaning to color; that meaning creates iconic and successful branding (think red and white for Coca-Cola). By understanding the color wheel and categories, you can better create color combos that look good together.

An image of a color wheel.

‍

To familiarize yourself with the color wheel, imagine a vertical line through the center of the wheel. Notice the distinction between warm colors (reds, oranges, and yellows) and cool colors (blues, greens, and violets). Warm colors embody a brightness or warmth, whereas cool colors convey a calmness or, well, cool effect. 

  • Complementary color combinations are the pair of colors positioned opposite to each other on the color wheel. These contrasting colors catch the eye and leave quite an impact — examples: red and green, yellow and purple, orange and blue.
  • Analogous color combinations refer to any two to five colors adjacent to each other on the color wheel. These combinations create a sense of balance and harmony. Typically, one of these colors will be more dominant and sit in the foreground, while the other color will sit in the background — examples: yellow, yellow-green, and green; violet, red-violet, and red; red, red-orange, and orange; blue, blue-violet, and violet.
  • Triadic color combinations select three evenly spaced colors throughout the color wheel. These combinations tend to be vibrant, creating a dynamic and harmonious visual contrast when combined. You can find your three triadic colors by creating a triangle on the color wheel — examples: red, yellow, and blue; green, orange, and blue-violet; red-orange, yellow-green, and blue-violet.
  • Tetradic color combinations use four colors spaced evenly on the color wheel to form a square or rectangle — examples: Red, yellow-green, light blue, purple; magenta, green-yellow, blue-green, and indigo.

Understanding universal perceptions and color’s relationship with us is essential to becoming a great artist or designer. Its communicative nuances, subtle and near-innate, are a language of its own, vibrant and elusive.

Further research the color wheel to cement your understanding of the art and science of color, and consider playing around with color palette generators.

26 beautiful color combinations that’ll inspire your next design

From contrasting colors to colors that match, here are 26 of the best color combinations to inspire your next design, including classic and trending color combos.

Classic color combinations:

1. Blue & pastel pink

An image of blue and pastel pink color combination.

Combining blue and pastel pink creates a nice balance. Pink’s softer, spring-like pastel aesthetic alongside blue’s hints of sophistication creates a serene-like duality of balance and harmony. These contrasting colors evoke refined, feminine tranquility, ideal for beauty, health, and wellness brands.

Hex codes: #2F3C7E, #FBEAEB

2. Dark charcoal & bright yellow

An image of dark charcoal and bright yellow color combination.

Dark charcoal and bright yellow form a visually striking, high contrasting color combination. Paired together, these colors feel energetic and contemporary, making the ideal color palette for cutting-edge design agencies, dynamic athletic and sportswear, and urban lifestyle brands.   

Hex codes: #101820, #FEE715

3. Light red & yellow

An image of red and yellow color combination.

The bold and vibrant color combination of light red and yellow is the embodiment of cheer. Reimagine this classic ketchup and mustard color pairing with a modern, pastel take by changing the tints from red to coral for children’s logos and branding and youth-focused food and beverage packaging.   

Hex codes: #F96167, #F9E795

4. Cherry red & off-white

An image of cherry red and off-white color combination.

Cherry red and off-white are truly versatile classics. Defined by its duality, classic and timeless, elegant and inviting, this color combination is ideal for luxury fashion and accessories brands, fine dining and hospitality industries, and romantic and bridal branding. 

Hex codes: #990011, #FCF6F5

5. Baby blue & white

An image of baby blue and white color combination.

Another classic color combo is baby blue and white. This serene combo communicates ease and trustworthiness, invoking the feeling of looking up at the sky on a sunny morning. Baby blue and white is the perfect color combo for brand colors in the healthcare, childcare, or non-profit industries.

Hex codes: #8AAAE5, #FFFFFF

6. Dark blue & light blue

An image of dark blue and light blue color combination.

Don’t overlook different shades of color in this the light and dark blue combo. Authoritative and cultivated, this monochrome color combination inspires professionalism and trust — making it an excellent color palette for insurance agencies or financial services firms.

Hex codes: #00246B, #CADCFC

7. Sky blue & bubblegum pink

An image of sky blue and bubblegum pink color combination.

A popular classic color combination, sky blue and bubblegum pink is a playful and bright combo that communicates adolescent joy. These bright colors are ideal for parenting brands, childcare logos, children’s apparel, products, and toys.

Hex codes: #89ABE3, #EA738D

8. Cherry red & bubblegum pink

An image of cherry red and bubblegum pink color combination.

Cherry red and bubblegum pink come together to form a fun analogous color combination. Paired, these colors create quite a gorgeous visual contrast, making an ideal color palette for bold and expressive beauty and lifestyle brands and products.

Hex codes: #CC313D, #F7C5CC

9. Forest green & moss green

An image of forest green and moss green color combination.

Forest and moss green form a monochromatic color scheme, embodying the outdoors and nature sentiments ideal for eco-friendly and sustainable products or brands, outdoor apparel and gear brands, nonprofits, and cooperatives.

Hex codes: #2C5F2D, #97BC62

10. Midnight blue, royal blue, & burgundy red

An image of midnight blue, royal blue, and burgundy red color combination.

Midnight blue, royal blue, and burgundy red combine to create a visually commanding color scheme. Mysterious, intriguing, bold, and luxurious, this combination evokes a passion and authority ideal for high-end fashion and jewelry, luxury cars and spirits, fine dining, boutique hotels, perfume, and cosmetics.

Hex codes: #1E2761, #408EC6, #7A2048 

11. Terracotta red, light beige, & muted teal

An image of terracotta red, light beige, and muted teal color combination.

Terracotta red, light beige, and muted teal combine to create a mesmerizing and mysterious color combination. This earthy and neutral color palette draws great appeal to the eye. This beautiful, timeless color palette is fantastic for farm-to-market brands and restaurants, home decor and interior design agencies, outdoor apparel and gear brands, and botanical wellness brands or products.

Hex codes: #B85042, #E7E8D1, #A7BEAE

Trending color combinations

12. Pastel olive green & salmon pink 

An image of pastel olive green and salmon pink color combination.

Earthy, vibrant, and harmonious, the combination of salmon pink and pastel olive green color evokes warmth and nostalgia often associated with nature, peace, happiness, and balance. This fresh and playful color combination is ideal for eco-friendly and sustainable brands, wellness or mindfulness products, children’s products, and toys.

Hex codes: #A1BE95, #F98866

13. Deep periwinkle & soft lilac 

An image of deep periwinkle and soft lilac color combination.

Dreamy and ever so whimsical, deep periwinkle and soft lilac come together to create a color combination that is both ethereal and grounded, exuding sensations of refined tranquility, gentle magic, or delicate serenity. These different shades of purple are ideal for beauty, wellness, spiritual or mindfulness brands and products. 

Hex codes: #735DA5, #D3C5E5

14. Salmon pink & soft peach 

An image of salmon pink and soft peach color combination.

Soft, subtly elegant salmon pink and soft peach are trendy colors that look good together. Inviting, with a touch of cheerfulness and sophistication, this color combination is excellent for children’s products, toys, beauty and wellness products, and even food and beverage packaging.   

Hex codes: #F98866, #FFF2D7

15. Seafoam green & light blue

An image of seafoam green and light blue color combination.

Seafoam green and light blue offer a refreshing, harmonious balance. These cool undertones evoke a natural airiness or serene tranquility reminiscent of the sea, sky, and nature. The calming, balanced blue and renewing green combine ideally for spa and wellness brands and travel, education, and water-based brands. 

Hex codes: #C4DFE6, #66A5AD

16. Teal & light green

An image of teal and light green color combination.

Like seafoam green and light blue, teal and light green come together to create a fresh, serene color combination reminiscent of lagoons or lush natural springs and pools. This harmonious color palette works for health and wellness brands as well as outdoor and nature-inspired brands.   

Hex codes: #20948B, #6AB187

17. Dark green & light gray

An image of dark green and light gray color combination.

Color trends may come and go, but this classic and refined color palette is sure to stand the test of time. Dark green and light gray create a color combination that feels utterly serene and timeless. Green’s earthy and organic tones combined with gray’s calmness and neutrality create a color palette ideal for mindfulness and wellness brands, organic products, and brands offering high-quality craftsmanship, natural materials, and understated luxury.

Hex codes: #31473A, #EDF4F2

18. Cranberry red & bubblegum

An image of cranberry red and bubblegum color combination.

Stylish and playful, cranberry red and bubblegum combine to create an eye-catching, contemporary color palette. The bold and exciting red, matched with the almost mischievous, optimistic pink, makes the ideal color combination for more creative or expressive fashion and cosmetics brands, sportswear, beverages, or candy packaging. 

Hex codes: #F52549, #FA6775

19. Deep blue, orange-red, & yellow-orange

An image of deep blue, orange-red, and yellow-orange color combination.

Dynamic and playful, this deep blue, orange-red, and yellow-orange color combination is bold, vibrant, and energetic. Contrasting deep blue with warm oranges evokes a sense of movement and enthusiasm, that’s great for accent colors or logo colors. This color palette is ideal for adventure and outdoor brands, adventure travel, amusement parks, and food and beverage packaging.

Hex codes: #375E97, #FB6542, #FFBB00

20. Mauve, dusty rose, & soft blue-gray

An image of mauve, dusty rose, & soft blue-gray color combination.

Mauve, dusty rose, and soft blue-gray go together beautifully. The combination of soft blue and dusty pinks creates a refined, feminine palette with subtle charm and maturity, ideal for wedding and event planning, beauty fashion, home decor, and the wellness industries. 

Hex codes: #962E2A, #E3867D, #CEE6F2

21. Dark reddish brown, taupe, & light peachy brown

An image of dark reddish brown, taupe, and light peachy brown color combination.

Rustic, warm, and oh-so-cozy, dark reddish brown, taupe, and light peachy brown create an earthy and inviting color combination. This timeless and sophisticated color palette is ideal for heritage and craftsmanship brands, interior design and real estate agencies, outdoor apparel and gear brands, artisanal brands, coffee shops, and bakeries. 

Hex codes: #330000, #73605B, #D09683

22. Dark navy blue, bright scarlet red, & light lemon yellow

An image of dark navy blue, bright scarlet red, and light lemon yellow color combination.

Dark blue, bright scarlet red, and light lemon yellow create a striking visual impact, evoking feelings of excitement and bold appeal. This contrasting color combination works in various styles and themes, from retro to modern — ideal for sports and fitness brands, fast food and casual dining, amusement parks, children’s products, toys, and retro-inspired ‘Americana’ designs. 

Hex codes: #5031F, #CB0000, #E4EA8C

23. Teal blue, light blue, & light gray

An image of teal blue, light blue, and light gray color combination.

Refreshing and modern, teal blue, light blue, and light gray combine to create a serene atmosphere reminiscent of clear skies and glacier waters. The blues of this cool and clean color combination evoke strong sentiments of trust, dependability, and stability, making it an ideal palette for hospitals, clinics, financial services, insurance, law firms, and cloud-based security brands.

Hex codes: #1995AD, #A1D6E2, #F1F1F2

24. Deep navy blue, bright red, & pale pink

An image of deep navy blue, bright red, and pale pink color combination.

Ever bold and contrasting, the playfully sophisticated combination of deep navy blue, bright red, and pale pink is striking and versatile. Navy and red create a strong visual impact, evoking a sense of movement or vitality, while the pale pink adds a touch of youthful, whimsical energy. These colors look good together, specifically for luxury brands in the automobile, fashion, or jewelry industries, sportswear, or design agencies. 

Hex codes: #002C54, #C5001A, #FDF6F6

25. Dark chestnut brown, burnt sienna, & soft cream

An image of dark chestnut brown, burnt sienna, and soft cream color combination.

Warm and earthy, this combination of dark chestnut brown, burnt sienna, and soft cream draws inspiration from nature, evoking a rich autumn rustic theme. The balance of colors feels welcoming, traditional, and authentic, ideal for organic and farm-to-table products, heritage and craftsmanship brands, home outdoor brands, coffee shops, and bakeries. 

Hex codes: #46211A, #A43820, #F1D3B2

26. Dark charcoal, deep rust, & sky blue

An image of dark charcoal, deep rust, and sky blue color combination.

Bold and contrasting, this sophisticated and modern color combination of dark charcoal, deep rust, and sky blue evokes a sense of power, comfort, and richness ideal for luxury brands in the fashion and automobile industries, as well as design agencies or architecture firms.   

Hex codes: #2A3132, #763626, #90AFC5

Get started with design resources on Webflow

So there you have it; the 26 best color combinations to inspire your next design. Check out Webflow’s Color Essentials to find the right color combo to help bring new life to your creative projects, or use a color picker tool to find new color ideas. And if you’re already feeling the inspiration, why not give these color combinations a go by getting started in Webflow.

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