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Three ways to build a stand-out customer experience

Software Stack Editor · November 29, 2024 ·

Our view at Stack - Xero is a cloud-based accounting platform that offers numerous benefits. It simplifies financial management with automated bank feeds, allowing you to save time on data entry. Create, email, and print professional invoices effortlessly. Access your finances in real time via the cloud from any device. Retain records of income, expenses, assets, and liabilities securely online. Whether you’re a small business owner or an accountant, Xero streamlines your financial processes and provides a clear view of your financial health.

Customer experience (CX) is more than a buzzword – it’s pivotal to building solid relationships with your customers and gaining a competitive edge. It’s often discussed in the context of large businesses like airlines or banks, but CX is equally important for small businesses, where things like recommendations and positive reviews can make a huge difference. 

Here, we’ll explain why building a positive, memorable experience for your customers can boost your success. We’ll also break down three core components of stand-out CX.

Why does customer experience matter for small businesses?

When consumers have seemingly infinite choices, two key factors can set you apart from the competition: 

  • your product or service  
  • the experience customers have with your business 

Unlike larger corporations, small businesses often cultivate a more personal, one-to-one relationship with customers. This can be an asset in creating unique and memorable experiences. 

When you focus on creating positive interactions, these experiences can turn satisfied customers into advocates who can help attract new clients – often at a much lower cost than traditional advertising.

What does customer experience look like in a small business?

CX looks different for every small business, but there are three things that  will set you up for success, no matter what industry you’re in. 

1. Understanding your customers, their needs and wants

The foundation of a great customer experience starts with understanding who your customers are and what they truly need and want. Get to the heart of what motivates your customers, their pain points and their goals. 

Start by gathering insights through surveys, feedback forms, and data analytics. Regularly analysing this data helps uncover trends in behaviour and preferences. This allows you to make informed improvements that genuinely meet customers’ expectations, ease friction, or solve a problem they may be facing. 

Ask yourself: 

  • What problems do our customers face in their lives?
  • How does our product or service help solve them?

2. Meeting customers where they are

Today’s customers expect a certain level of personalisation and convenience, and they’re more likely to stay loyal to brands that meet their expectations. So consider whether you’re delivering service in a way that aligns with your customers’ preferences and habits, and making life easier for them. 

Ask yourself: 

  • What problems do our customers face when finding, using or buying our product or service? How can we make it easier?
  • Where are our customers? How can we bring our product, service or process to them, rather than making them come to us?

How can you deliver this kind of experience with limited time and resources? Automation can power timely and personalised communication at scale. Whether it’s scheduling invoice reminders, letting customers choose their preferred way to pay, or reaching out to customers on their favourite social media platform, these simple yet impactful touches show customers that you value their business. 

Tips: 

  • Set up automatic invoice reminders in Xero to give your customers a friendly nudge when payments are due or overdue. Try the Paidnice app  to send SMS reminders, apply prompt payment discounts and more. 
  • Payment apps like Stripe, Square and Airwallex give customers more ways to pay, allowing them to choose the method most convenient to them. 
  • Connect a job management or customer relationship management (CRM) app to Xero. This kind of software makes it easy to deliver highly personalised communication in a streamlined way. 

3. Measuring success and improving

No customer experience strategy is complete without regular evaluation. Metrics such as customer satisfaction scores, net promoter scores (NPS), and retention rates offer insight into how well you’re meeting customer needs and what might need adjustment.

But feedback isn’t limited to numbers. Qualitative insights can be just as powerful, especially public ratings and reviews that can drive word-of-mouth referrals. 

Tip: Try the NiceJob app to gather reviews and referrals directly from customers and turn your reputation into a growth engine. You can create automatic, set-and-forget campaigns to collect a steady stream of reviews. At the same time, you’re meeting the customer where they are and making the process easy for them. 

Once you have this information, it’s time to make some improvements. Customer preferences and market trends are always shifting, so it’s crucial to stay adaptable. By consistently refining your tactics, you can keep the customer experience fresh, relevant, and responsive to changing needs.

Ready to build a stand-out customer experience?

Mastering these three pillars – understanding needs, meeting customers on their terms, and continuously measuring success – can create a customer experience that not only attracts new clients but helps build long-term loyalty, driving growth for your business.

The post Three ways to build a stand-out customer experience appeared first on Xero Blog.

If Xero is of interest and you'd like more information, please do make contact or take a look in more detail here.

Credit: Original article published here.

How Xero is supporting digital transformation at Xeinadin Sittingbourne

Software Stack Editor · November 28, 2024 ·

Our view at Stack - Xero is a cloud-based accounting platform that offers numerous benefits. It simplifies financial management with automated bank feeds, allowing you to save time on data entry. Create, email, and print professional invoices effortlessly. Access your finances in real time via the cloud from any device. Retain records of income, expenses, assets, and liabilities securely online. Whether you’re a small business owner or an accountant, Xero streamlines your financial processes and provides a clear view of your financial health.

We recently announced a strategic partnership with Xeinadin that builds upon years of working together. Ellie Redfern, Enterprise Account Manager at Xero, recently spoke with Symon Barkway, a partner at the Xeinadin Sittingbourne office and the area managing partner of the North Kent region, on his journey with Xero and why he’s passionate about helping other accounting firms embrace change. 

Tell us about your firm? 

At Xeinadin Sittingbourne, our team of 30, mostly Xero-certified advisors, supports small and medium businesses across various industries, including construction, healthcare, and non-profits. We were an early adopter of Xero, and over the years we’ve helped many clients transition from manual bookkeeping to digital solutions like Xero, especially with Making Tax Digital. Our healthcare clients, in particular, benefit from Xero’s features like tracking categories, and we also serve foster carers, schools, and non-profits.

What’s your role at Xeinadin? 

I’ve been with Xeinadin Sittingbourne (as it’s now called) for 12 of its 30 years. I’ve spent most of that time working with small business owners getting them onto Xero. Now, as the area manager for North Kent, my focus is on growth, learning from other firms’ use of technology and sharing that knowledge to help others.

What’s the most rewarding thing about the work you do? 

Helping people interpret their financial data and reach their goals is the most rewarding part of our work. Many new clients are surprised when we ask about their aspirations, but our team is really there to support them in achieving their goals. Ultimately, our success is tied to theirs, and it’s fulfilling to be part of their journey and see them and the people around them grow. 

How long have you been using Xero?

When I joined the firm, they had started using Xero as early adopters. I was amazed at how much it could do compared to other accounting software. Xero does everything well. Over the years I’ve seen core accounting continually improve, and I can see that Xero listens to feedback and makes meaningful changes. We’ve gone from a very small number of clients using Xero to nearly all of our bookkeeping clients on the platform. 

What have been the biggest benefits of using cloud technology in your firm? 

Cloud technology has transformed the way we work, especially since the pandemic, offering greater flexibility and saving time.

With cloud accounting, we can access client data at the same time as them, allowing us to work more efficiently, and guide them on how to understand their numbers. Many of them have become more engaged with their data through learning how to use cloud accounting software, quickly seeing the benefits. For example, builders who learn to invoice customers directly from their phones while on-site, realise how much time it saves, how quickly they get paid, and how it helps them stay on top of their finances.

What do you see as the biggest trends happening in the accounting industry right now?

Number one is the shift from compliance to advisory, largely driven by advancements in technology, particularly AI. As automation takes over many data processing tasks, especially as MTD comes into force, we need to focus more on interpreting financial data as opposed to inputting. This change is exciting as it allows accountants to provide deeper insights and more value to clients.

Secondly, as accountancy is an ageing profession, attracting talent is becoming more important.  We need to understand and appeal to younger generations to make accounting an industry they want to work in, for instance things like offering flexible working and using the latest technology. There’s some great opportunities to attract engaged young people that think differently and are future-focused.

What does the strategic partnership between Xero and Xeinadin mean to you? 

We believe in strength in numbers. Xeinadin is a fast-paced environment with lots of change, and with that comes some fear and uncertainty. Our partnership with Xero is about working together to alleviate some of the fear around change and supporting firms with digital transformation. It’s about providing a strong support network, showcasing Xero’s capabilities that enable them to give the best experience to their clients, and connecting firms with a community for shared learning.

What’s your advice for other firms who are on their own digital transformation journey? 

Don’t let the scale of change discourage you. The process will be challenging and there will be setbacks, but staying focused on overcoming these hurdles will ultimately result in a solution that’s fit for purpose for years to come. Investing time now will make things easier for you and your clients, and it will absolutely be worth it in terms of the service you can offer and the engagement you get from your clients. 

The post How Xero is supporting digital transformation at Xeinadin Sittingbourne appeared first on Xero Blog.

If Xero is of interest and you'd like more information, please do make contact or take a look in more detail here.

Credit: Original article published here.

We’ve updated our responsible data use commitments

Software Stack Editor · November 25, 2024 ·

Our view at Stack - Xero is a cloud-based accounting platform that offers numerous benefits. It simplifies financial management with automated bank feeds, allowing you to save time on data entry. Create, email, and print professional invoices effortlessly. Access your finances in real time via the cloud from any device. Retain records of income, expenses, assets, and liabilities securely online. Whether you’re a small business owner or an accountant, Xero streamlines your financial processes and provides a clear view of your financial health.

We use data to create innovative products and features for our customers. These help small businesses save time and make better decisions, and give advisors the information they need to help their clients thrive. Data is critical to innovation, and the opportunities to put it to work for the benefit of our customers are exciting.

With these opportunities, comes an obligation to use data responsibly, which we take very seriously. In 2020, we made a company-wide pledge to responsible data use and introduced a set of commitments into our business. These were updated in 2024, to ensure that as technologies continue to evolve, we keep pace with how we manage and use data.

Our latest responsible data use commitments ensure we continue to meet the expectations of our community, and remain a trusted and insightful small business platform.

What’s changed?

Our responsible data use commitments remain substantially the same. We’ve streamlined our commitments, grouping similar ones together. We’ve also clearly outlined how we meet each commitment, so we continue to be transparent about how we use and store your data.

Our updated commitments bring together the strong practices we’ve put in place over the years, and help address what we know our customers care about. This includes how we’re using technology like artificial intelligence in a responsible way to make customers’ lives easier.

What hasn’t changed are the values that underpin our approach to data use. We believe the updated commitments allow us to continue to innovate safely, and provide our customers and partners with assurances about how we keep their data safe and secure.

Our updated commitments

Here’s what our updated responsible data use commitments look like, at a high level.

You can find more information about how Xero uses and stores data responsibly, by visiting the responsible data use commitments page on our website. You can also see our terms of use, privacy notice and data processing terms.

The post We’ve updated our responsible data use commitments appeared first on Xero Blog.

If Xero is of interest and you'd like more information, please do make contact or take a look in more detail here.

Credit: Original article published here.

Now You Can Pay Your Entire Team, Including Contractors, Using FreshBooks Payroll

Software Stack Editor · November 25, 2024 ·

Our view at Stack - Freshbooks simplifies accounting for solo business owners, freelancers, and small companies. Intuitive, easy-to-use, and affordable. Manage payments, expenses, invoices, and accept payments seamlessly.

Say hello to an easier payroll day when you pay your employees and contractors right from FreshBooks.

Paying your contractors can be slow, expensive, and clunky. Not only do you have to verify the information, but you have to manage payments—sometimes from multiple contractors, each using different banks.

What if, instead, you had a way to pay your contractors as easily as you pay your employees? And what if that payment came through your FreshBooks account and was automatically entered as an expense?

Well, now you can pay both your employees and your contractors using FreshBooks Payroll.

What Is FreshBooks Payroll for Contractors?

FreshBooks Payroll is powered by Gusto, a full-service payroll provider. Because it’s an embedded add-on to your FreshBooks account, you can pay your employees (W-2s) and contractors (1099s) right from your invoicing and accounting platform.

With FreshBooks Payroll, payroll takes minutes (instead of hours!). So you can spend your time on what matters most to you and your business.

Why Should You Use FreshBooks Payroll to Pay Your Contractors?

With FreshBooks Payroll, onboarding and paying your contractors takes just a few clicks. Plus you can:

  • pay your team quickly and efficiently, with fewer manual processes and delays
  • automatically file your payroll taxes every time you run payroll
  • stay up-to-date with payroll compliance, as FreshBooks Payroll monitors changes in laws and regulations
  • ensure compliance when federal, state, and local taxes are taken care of.
  • automatically track transactions for every pay run so your reports and books stay accurate and organized

What’s the Difference Between Paying Employees and Paying Contractors?

With your W-2 employees, you have to withhold and remit state and federal income taxes and manage benefits, including overtime and vacation pay. With contractors, they are their own employers, so they are responsible for managing those items on their own.

Get Started With FreshBooks Payroll

Learn how easy it is to pay your entire team, including contractors, with this .

If you have any questions about how to use FreshBooks Payroll, don’t hesitate to .

If you have questions about adding FreshBooks Payroll to your account, please .

If Freshbooks is of interest and you'd like more information, please do make contact or take a look in more detail here.

Credit: Original article published here.

How Mackenzie and Natasha Bring Order to Chaos With FreshBooks, One Client at a Time

Software Stack Editor · November 21, 2024 ·

Our view at Stack - Freshbooks simplifies accounting for solo business owners, freelancers, and small companies. Intuitive, easy-to-use, and affordable. Manage payments, expenses, invoices, and accept payments seamlessly.

In two years, the Fluharty Group has built a successful business by bridging the gap between small business owners and their accountants.

“Most tax accountants don’t want to do bookkeeping. And most small businesses with 10 or fewer employees can’t afford a full-time accountant or administrative assistant to help them do things like keep track of income, expenses, and revenue, run payroll, and get tax reports done,” she said.

“That’s where we come in.”

Mackenzie Fluharty Stephens and her sister, Natasha Fluharty Bledsoe, support a diverse range of business clients who need administrative and bookkeeping support. And from the very beginning, FreshBooks has been a critical component of the business.

“Some of my first clients when I was still doing this as a side hustle were business owners who hired me to do a FreshBooks or QuickBooks data cleanup.”

As time continued, Mackenzie began to switch her clients from QuickBooks to FreshBooks, drawn by its user-friendly interface. This was especially the case after she became a FreshBooks-certified Accounting Partner. Now, Mackenzie looks for ways technology can improve clients’ processes. Here’s what she says about bringing fresh solutions to life using a .


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Why did you decide to start your own firm?

Mackenzie: I did bookkeeping and accounting work in my job as a manager of operations for many years before I decided to start a bookkeeping side hustle. It became a full-time business for me when I realized that there was a gap in the market I could fill.

Natasha: Mackenzie had been doing it for a few years before I joined her. I have a background in finance and worked in commercial banking for 10 years. So, I focus on bookkeeping and finances, while she tackles more client-facing roles to meet with them and answer their questions.

Mackenzie: We work well together because we have similar knowledge capacities but with different experience in different industries.

Who and where are your clients?

Mackenzie: We work with a wide range of clients, including event planners, engineers, social sports associations, retailers, and non-profit organizations. No two clients are alike, but they all have fewer than 10 employees.

For some, we provide overall bookkeeping, accounting, and administrative support. For others we help on specific projects during busy times.

We work with more than 10 clients on a monthly basis, and have a few clients who have switched to FreshBooks for a new start.

What’s your typical client workflow?

Mackenzie: When we work with a client, we typically send out all customer invoices for them if they don’t use an automated system or sell their product instantly at a brick-and-mortar store. We manage bill paying, help set up automated payments, help them with payroll, and do monthly bank- and credit card reconciliations.

We’ll also work with their tax advisor on filing quarterly payroll or sales or business taxes, depending on the city and state they live in. We take bookkeeping tasks off their plate—and the plate of their accountant—while deferring to the accountant for tax strategy. At the end of the year, all the accountant has to do is reconcile what we gave them, send over things like depreciation, and the reports are ready to go. It really takes the year-end manual labor off the client and the accountant.

How did you get started with FreshBooks?

Mackenzie: Online recommendations from other bookkeepers turned us on to FreshBooks as a great solution. I looked into it and got certified as a FreshBooks Accounting Partner immediately. Plus, Natasha is certified as well.

Why do you recommend FreshBooks to your clients?

Natasha: One thing I’ve enjoyed about FreshBooks is that it’s the opposite of intimidating for folks who don’t do what we do. For folks who are in a totally different type of work. FreshBooks is more approachable, and it’s been easier for us to get the information that we need to do our job and keep things moving efficiently.

Mackenzie: It’s a much easier interface for them. FreshBooks uses words that everybody understands. It has all the same features as other accounting software but removes the behind-the-scenes layers, so clients only have to work on income, expenses, matching transactions, and reporting. They’re still doing everything a CPA needs without seeing that extra layer of complexity.

It’s a much easier interface for our clients. FreshBooks uses words that everybody understands.

Have you migrated any clients to FreshBooks from a previous system?

Mackenzie: Two of our clients switched from QuickBooks to FreshBooks because it was a better fit for their needs and a bit more affordable. FreshBooks has all the financial tools they rely on, plus a more user-friendly interface.

Both migrations went great. We had a few tickets to FreshBooks Support and found them to be incredibly helpful and responsive. They answered our questions in a way we could easily relay back to our client.

Natasha: For one client, the switch helped us detect some bad data. FreshBooks doesn’t want you matching things that aren’t right, and it was helpful in identifying what needed to be fixed.

Do you use a Collaborative Accounting™ workflow with any of your clients?

Mackenzie: Yes, we have a healthcare consultant client that manages 90% of their bookkeeping in FreshBooks. We really just do the final checks for them, verify that reconciliations are done, skim through financial reports, and go over anything that stands out to us.

What impact has the Collaborative Accounting™ model had on you and your clients?

Mackenzie: The year-end process is more straightforward with clients who regularly schedule calls with us. We’re not looking at a year’s worth of data.

Before, they were using so many different pieces: QuickBooks for their finances, payroll software for paychecks, and a completely separate time tracking system. That was a lot to keep track of every month.

Now that they use FreshBooks time tracking, they can invoice easily. Their financial accounts are linked, so expenses are simple. They use the , which automatically integrates into FreshBooks, and their HR consultant and accountant both have access. Syncing things together has reduced manual data entry and improved accuracy. It was a huge relief and a burden off their shoulders.

Being more collaborative also helps us identify process improvements for our clients. We’re able to say things like, “All your staff is using a spreadsheet to track time? Let’s look at a timekeeping system.” “You’re wiring the same check every week? Let’s set up a recurring expense.” “You have all these bills paying from your credit card? Let’s set up autopay.”

How does the FreshBooks certification compare to other certifications you’ve done?

Mackenzie: So much better. It’s more user-friendly and way easier to stop and start. The videos have a lot of information and no fluff.

I liked that the content in the videos includes things you’re going to use, with real-life applications. It made it much easier to use the information with clients right away.

We also got a complimentary FreshBooks subscription, so while we watched the videos, we could log in to the software, poke around, and make fake invoices to see how it worked. It was great to have access to practice with it.

How has FreshBooks Support kept you from exploring other software options?

Natasha: Here’s the thing: FreshBooks is on it when we need help. You can always get in touch with a person or get a support ticket right away. Different software might take a good chunk of time to resolve the problem, but not with FreshBooks. Overall, the value of our customers’ time is tremendous, and that’s what’s important.

If Freshbooks is of interest and you'd like more information, please do make contact or take a look in more detail here.

Credit: Original article published here.

The truth about bank feeds: Busting the top three myths

Software Stack Editor · November 19, 2024 ·

Our view at Stack - Xero is a cloud-based accounting platform that offers numerous benefits. It simplifies financial management with automated bank feeds, allowing you to save time on data entry. Create, email, and print professional invoices effortlessly. Access your finances in real time via the cloud from any device. Retain records of income, expenses, assets, and liabilities securely online. Whether you’re a small business owner or an accountant, Xero streamlines your financial processes and provides a clear view of your financial health.

Bank feeds have transformed how small businesses manage their bookkeeping. Gone are the days of manually comparing bank statements with accounting records. Today, with cloud accounting, you can securely and automatically import bank transaction data and easily reconcile it, so you have a single, up-to-date view of your transactions and cash flow.

Bank feeds reduce manual admin and automate data entry. They make reconciling easy which enables you to use up-to-date information when making business decisions. Bank feeds truly unlock the power of Xero for a small business.

But misconceptions about bank feeds are still holding some people back from experiencing the benefits. Here, we set the record straight and bust the top three myths about bank feeds.

Myth #1: Bank feeds are unreliable

The UK has some of the best bank feeds in the world, thanks to UK Open Banking and the continuous enhancements being made.   

Thanks to UK Open Banking, bank feeds today are more stable than ever. At Xero, we’ve been embracing open banking concepts for over 10 years, but the launch of UK Open Banking in 2018 accelerated the coverage and quality of direct bank feeds. Among the raft of new benefits it has brought, open banking has made it easier for business owners to connect their bank feeds in Xero through a completely digital process. 

Yes, there were some teething issues with bank feeds when UK Open Banking was first introduced, but as an industry we worked closely with banks to develop a seamless experience over time. Xero now monitors performance through metrics like set-up consent success rates and connectivity rates on a bank-by-bank basis, and works with financial institutions to address the rare performance issues that arise. 

In April 2023, the Joint Regulatory Oversight Committee (JROC) was formed to help improve the availability and performance of bank feeds across all service providers. JROC has set up a new data collection framework to track and analyse API performance from both banks and third-party providers like Xero. While this reporting is optional for now, it aims to boost API performance by enhancing transparency and accountability in the UK’s open banking system.

Henk Van Hulle, CEO of Open Banking UK said: “Open banking’s success is testament to the collaboration with the fintech industry and sectors such as accounting. One in five small to medium-sized enterprises (SMEs) in the UK now benefit from open banking, and our research has shown that firms are increasingly utilising open banking-driven cloud accounting services to understand and manage their cash flow in near real-time, speed up settlement times, and to help avoid late payment fees. 

Myth #2: Bank feeds aren’t secure

Xero is regulated by the Financial Conduct Authority, and we use bank-level encryption and rigorously tested software and systems to keep your data secure.

Worried about security? You’re not alone! Many people think automated bank feeds mean opening up your bank data to everyone on the internet. But in reality, Xero bank feeds are protected by multiple levels of security. Xero is regulated by the Financial Conduct Authority (FCA), and we use high-level encryption and rigorously tested software and systems to keep your data secure. Xero provides security assurance for every method used to import your bank transactions, so you can have peace of mind that your financial data is in safe hands.

What’s more, the days of entering your bank details every 90 days are behind us. Re-authentication is now quick and hassle-free, with the option to ‘renew’ the bank feed in Xero. Accountants with standard or adviser permissions can also do this on behalf of their clients.

Myth #3: Digital bank feeds won’t save me any time

Xero users report saving up to 5.5 hours per week with bank feeds and automated bank reconciliation matches.*

We get it, setting up and finding your way around another feature can seem complex and time-consuming. The truth is, setting up a bank feed is a simple and intuitive process that can be done in a few clicks. In fact, the majority of Xero customers have already done so, which is well above industry norms.

By linking your bank directly to your accounting software, you avoid manual data entry, reduce human error and save yourself hours every week. Xero users report saving up to 5.5 hours per week with bank feeds and automated reconciliation matches.* Less time on bookkeeping means more time growing your business – or maybe just having a coffee in peace!

So, there you have it. Bank feeds aren’t just reliable and incredibly secure, they can save you precious time too. Ready to ditch those myths and embrace the future of hassle-free accounting? Why not get started connecting your business banking account to Xero. You can see all the bank feeds that are available in Xero Central. 

*August 2023 survey average across 180 customers globally

The post The truth about bank feeds: Busting the top three myths appeared first on Xero Blog.

If Xero is of interest and you'd like more information, please do make contact or take a look in more detail here.

Credit: Original article published here.

Streamline tax time: Xero now supports partnership tax in the UK

Software Stack Editor · November 18, 2024 ·

Our view at Stack - Xero is a cloud-based accounting platform that offers numerous benefits. It simplifies financial management with automated bank feeds, allowing you to save time on data entry. Create, email, and print professional invoices effortlessly. Access your finances in real time via the cloud from any device. Retain records of income, expenses, assets, and liabilities securely online. Whether you’re a small business owner or an accountant, Xero streamlines your financial processes and provides a clear view of your financial health.

We’re excited to announce that partnership tax has arrived in Xero Tax. You can now manage most of your clients’ tax needs – corporate, personal, and ordinary partnerships – in one simple, secure platform. No more juggling multiple tools or battling complicated software. By managing partnership tax in Xero, you can remove some of the stress around tax time for your practice and your clients.

Unlocking the benefits of Xero Tax 

Partnership tax can be quite complex, with various rules and regulations regarding profit-sharing, individual partner tax liabilities, and filing requirements. This can be a headache for businesses, and a very manual process for you as their advisor. For example, partnership tax often involves manual data entry, calculations, and reconciliation across different platforms. This takes valuable time away from core business activities and using multiple tools or relying on spreadsheets creates inefficiencies and potential for data discrepancies.

Your practice can now gain all the benefits of Xero Tax across your ordinary partnership clients. The benefits of this addition include:

  • Saving time: reduces manual data entry by pulling directly from your client’s bookkeeping data in Xero.
  • Simple and efficient: Xero streamlines partnership tax management by bringing everything into one platform, making it easy for the whole team to use and collaborate on tax returns together.
  • Use Xero Tax for more of your clients: Xero Tax is designed to make it easy to prepare accounts and tax where your clients are using Xero. However, if a client is not using Xero, you can still prepare company accounts and tax and partnership tax by adding their data to a Xero ledger and connecting to Xero Tax.
  • Better job planning and timely submissions: You can now more holistically view and manage tax obligations across your client base, giving you a quick snapshot of when your client obligations are due or yet to be filed.
  • Enhance your client reporting: You can add more value by creating professional, customised annual accounts at both client and practice level with flexible formatting options to match your service offering.

Don’t just take our word for it

Accountants and bookkeepers have been benefiting from using Xero Tax for some time. And practices that will also use it for partnership tax will now be able to reap these benefits. 

Emma Reid, Partner at Cottons Group implemented Xero Tax in their practice earlier this year, and has already seen the impact of increased efficiency. 

“Since rolling out Xero Tax and reviewing our systems and processes, we are now at least one month ahead in tax return preparation compared to last year. Our improvements have not only enhanced efficiency but also positioned us to meet deadlines while fully addressing client needs. As we approach January 31st, our workload feels manageable, last-minute pressures seem avoidable, and our staff can focus on our growth initiatives.” 

Andy Housley, owner of Square 1 Accounting, has always harnessed the power of digital tools in his practice to help make life easier for him and his clients. He explains how with Xero Tax, he already had a one-stop solution for company and personal tax, but now he no longer has to flip between different tools or spend money on extra software to serve partnership clients.

“The thing I’ve always liked about Xero is that it’s simple and it works. Everything is very user-friendly. Before I used Xero Tax, it could take an hour just to get to the point where I could start producing the tax return. Now I can do the whole thing in 20-30 minutes.” he says.

He found filing his first partnership tax return a breeze, too. “The way Xero has structured it is brilliant. It’s clean, it’s simple, it works.”

The first partnership tax returns he completed using Xero Tax were so straightforward he initially thought he must have missed something. “It was that fast, I had to go back to make sure I’d done it right.”

How to get started using partnership tax 

Partnership tax is available to all Xero partners at no additional cost to you or your clients. If you haven’t yet tried Xero Tax, with the addition of partnership tax now is a great time to give it a go and avoid juggling multiple systems – and reduce the urge to tear your hair out this  tax season. 

To find out more about becoming a Xero partner, visit our partner programme page, or to access partnership tax see our help article about how to get started. 

 Visit the Xero Tax page for partners to find more resources, like our case studies and downloadable all-in-one tax guide, to see how everything works together in Xero.

The post Streamline tax time: Xero now supports partnership tax in the UK appeared first on Xero Blog.

If Xero is of interest and you'd like more information, please do make contact or take a look in more detail here.

Credit: Original article published here.

What’s new in Xero – November 2024

Software Stack Editor · November 11, 2024 ·

Our view at Stack - Xero is a cloud-based accounting platform that offers numerous benefits. It simplifies financial management with automated bank feeds, allowing you to save time on data entry. Create, email, and print professional invoices effortlessly. Access your finances in real time via the cloud from any device. Retain records of income, expenses, assets, and liabilities securely online. Whether you’re a small business owner or an accountant, Xero streamlines your financial processes and provides a clear view of your financial health.

Welcome to our monthly roundup of what’s new in Xero. This month, we’re excited to share updates designed to save you time, reduce errors, and give you greater flexibility. From duplicate bill detection to streamlined GST reporting, we’ve been busy making Xero even better. So sit back, and read on to learn how these enhancements can benefit you and your business. 

Global: Avoid duplicate bill payments and streamline bill reviews [Product Idea💡] 

Exciting news! You asked, and we listened. We’ve rolled out not one, but two, highly requested updates to Xero that answer eleven of your most requested product ideas. 

Firstly, duplicate bills are a thing of the past! The new duplicate detection feature proactively alerts you when potential duplicate bills are detected, regardless of how the bill was created in Xero, reducing the risk of overpaying suppliers and the time-consuming task of rectifying errors. 

Secondly, say goodbye to clicking through individual bills or juggling multiple tabs: a new quick view of bills lets you view and approve bills directly from a single screen, streamlining your workflow and saving precious time. 

Australia: Easier GST reporting

We’ve streamlined the GST transactions reports to be more user-friendly. You’ll enjoy a more intuitive layout with combined tax rate and BAS field tabs, and customisable filters to find the exact information you need. No more endless scrolling; the wider view and sticky header make navigating the reports a breeze.

UK: New reporting fields added to the annual accounts template

Improvements to the annual accounts template have made it simpler to create reports. This pack of necessary reports for end-of-year accounts provides a more intuitive and consistently formatted solution to streamline your workflows and save you time. 

Now, you also have access to new system fields that auto-populate key information like fixed asset schedules, net profit before tax, and net profit after tax. This means less manual entry and more accurate, up-to-date reporting. We’ve also tackled a pesky bug that affected report fields during editing, so your reports will stay intact and dynamic. 

These are just some of the updates that have rolled out in Xero this month. You can check out the October edition here, and for a full list of what’s new this November read the release notes in Xero Central. 

The post What’s new in Xero – November 2024 appeared first on Xero Blog.

If Xero is of interest and you'd like more information, please do make contact or take a look in more detail here.

Credit: Original article published here.

How to tackle the top four challenges of running an agency or firm

Software Stack Editor · November 11, 2024 ·

Our view at Stack - Xero is a cloud-based accounting platform that offers numerous benefits. It simplifies financial management with automated bank feeds, allowing you to save time on data entry. Create, email, and print professional invoices effortlessly. Access your finances in real time via the cloud from any device. Retain records of income, expenses, assets, and liabilities securely online. Whether you’re a small business owner or an accountant, Xero streamlines your financial processes and provides a clear view of your financial health.

When building a professional services business such as an accounting firm, creative agency, architecture firm or consultancy, there are four common challenges you’ll likely face: managing your ever-growing list of projects, tracking billable hours, getting paid on time and keeping a handle on your cash flow and revenue forecast. 

Fortunately, if you’re aware of these challenges, you can put processes and technology in place to help you manage all the moving parts as you grow and stay in control of your business.

Apps available in the Xero App Store can help streamline and automate some of these processes, giving you more visibility over the metrics that matter so you can drive profitability while keeping your clients and staff happy. 

1. Forecasting your revenue

The challenge: One of the biggest hurdles for professional services businesses is predicting revenue – important for reporting to stakeholders, making hiring decisions and forecasting overall growth. Shifting market dynamics and fluctuating client demands can make it tricky, and relying on historical data alone can lead to inaccuracies.

How to address it: Start by analysing your target market. Look at similar businesses to get a sense of pricing and demand, and then use conservative estimates to create your own revenue forecast. As you gain experience, refine your projections based on actual data and consider creating multiple forecasting scenarios—best case, worst case, and most likely. When you’re ready to go beyond spreadsheets, reporting software and apps with revenue forecasting capabilities can help you visualise trends and adjust as needed.

Apps can help: Syft can help you create beautiful, interactive reports, forecasts and dashboards that sync with your Xero data and give you a full picture of your business. ProjectWorks can give you smart revenue projections based on financial and resourcing data, all of which you can see and control from within the app. 

2. Timesheeting and tracking hours

The challenge: Keeping track of hours worked can be tedious, but it’s crucial for billing clients accurately and managing resources effectively. Inaccuracies in time tracking can quickly eat away at your profitability, and inconsistencies can throw off timelines and budgets for projects, burning out employees and losing the trust of your customers. 

How to address it: Implement user-friendly time-tracking software that encourages your team to log hours consistently. Look for apps that allow for real-time tracking and integrate with other systems your team uses, like Xero. This type of technology can give you more visibility over who’s working on what, and for how long. The result? You get tighter control over project budgets and hours to maximise profitability of jobs, and can more accurately quote in the future. 

Apps can help: MinuteDock makes logging hours efficiently easier for employees, with the ability to easily switch between clients and projects and track time via their smartphones, while giving you centralised timesheets. It connects timesheets with Xero to automatically generate invoices with the right details. 

3. Project management and resourcing

The challenge: Managing multiple projects can quickly become chaotic, especially if you’re juggling deadlines, client expectations, and limited or changing team resource.

How to address it: Choose a project management tool like Trello or Asana to organise jobs and keep an eye on project progress, and consider an app to manage employee resource, showing you who is available or over-capacity. Clearly define project scopes, deadlines and responsibilities from the start. Check in regularly with your team to identify roadblocks early and keep everyone on track. All of this can help you deliver projects to a high standard, on time and within budget. 

Apps can help: Projectworks shows you your current employee capacity at a glance, so you can more easily plan successful jobs without impacting timelines or burning employees out. 

4. Getting paid

The challenge: Late payments – or what we call ‘unapproved debt’ – can cause financial, emotional and physical stress on small businesses, and make it hard to manage healthy cash flow. 

How to address it: Establish clear payment terms upfront – make sure clients understand your billing process and deadlines. You might decide to set up invoice reminders, offer incentives for early payments or apply fees to late payments.

Apps can help: Digital invoicing options in Xero make it easy for clients to pay you promptly. Our global data shows that invoices with an online payment service attached get paid up to twice as fast as customers who don’t use online payments. Plus, apps can help automatically apply late fees and customise invoices with accurate timesheet data. For example, payment apps like GoCardless automate payment collection from regular customers so you’re no longer chasing unpaid bills. MinuteDock allows you to set details like hourly rates and tracking categories, making invoices more accurate and therefore more likely to be paid on time. 

Final thoughts

Starting a professional services business comes with challenges. However, when you focus on establishing solid processes for revenue forecasting, timesheeting, project management, and invoicing, you’ll build a more resilient business that’s prepared for growth.


See all apps for professional services businesses in the Xero App Store.

The post How to tackle the top four challenges of running an agency or firm appeared first on Xero Blog.

If Xero is of interest and you'd like more information, please do make contact or take a look in more detail here.

Credit: Original article published here.

We’re extending the availability of classic invoicing to 27 February 2025

Software Stack Editor · November 10, 2024 ·

Our view at Stack - Xero is a cloud-based accounting platform that offers numerous benefits. It simplifies financial management with automated bank feeds, allowing you to save time on data entry. Create, email, and print professional invoices effortlessly. Access your finances in real time via the cloud from any device. Retain records of income, expenses, assets, and liabilities securely online. Whether you’re a small business owner or an accountant, Xero streamlines your financial processes and provides a clear view of your financial health.

Earlier this year we announced the farewell of our classic invoicing product to pave the way for something new, and to allow us to build more of the invoicing features you have been asking for, on a single platform going forward. We’re confident that this change is the right move longer term for you and your business to gain more invoicing features faster. 

That said, we’re approaching a busy time of the year and want to make this transition to new invoicing as smooth as possible. That’s why we’re extending the availability of classic invoicing to 27 February 2025. 

New invoicing updates

We’ve delivered over 30 product updates to the new invoicing product. Check out what’s changed and stay up to date with the new invoicing hub on Xero Central. 

Learn new ways of working 

We’ve integrated many of the features you love from classic invoicing and have been taking the feedback you’ve provided into the development of new invoicing, and we will continue to add more features to our new platform, before the end of February.  However, there will be new workflows to familiarise yourself with so if you need help along the way, our new invoicing education hub is the best place to get started. 

As always, your feedback is essential, so please share your thoughts on Xero Product Ideas. Your input ensures new invoicing can continue to meet and we hope, exceed your expectations as we evolve it. Please check out Xero Central for the latest updates and helpful resources. 

We’re with you every step of the way

Our new and improved invoicing has been designed to bring you more flexibility and customization options – and help you get paid on time. We’re committed to evolving every product we offer, to create the best experience for our customers now, and into the future.

The post We’re extending the availability of classic invoicing to 27 February 2025 appeared first on Xero Blog.

If Xero is of interest and you'd like more information, please do make contact or take a look in more detail here.

Credit: Original article published here.

XSBI: Are interest rate or income tax cuts benefiting small businesses yet?

Software Stack Editor · October 30, 2024 ·

Our view at Stack - Xero is a cloud-based accounting platform that offers numerous benefits. It simplifies financial management with automated bank feeds, allowing you to save time on data entry. Create, email, and print professional invoices effortlessly. Access your finances in real time via the cloud from any device. Retain records of income, expenses, assets, and liabilities securely online. Whether you’re a small business owner or an accountant, Xero streamlines your financial processes and provides a clear view of your financial health.

Cuts to official interest rates and income taxes have begun in some countries, with some hoping the changes would help boost consumer spending. Unfortunately, this doesn’t seem to be the case yet for small businesses, according to the latest Xero Small Business Insights (XSBI) data. 

What cuts have happened?

Central banks have been busy in the past few months, switching their focus from raising interest rates in an attempt to fight inflation, to cutting interest rates to boost growth. The Australian and New Zealand governments also introduced income tax cuts. Here’s how it’s played out over the last few months:

  • June: The Bank of Canada kicked things off with interest rate cuts
  • 1 July: Australian income tax cuts started
  • 31 July: New Zealand income tax cuts started
  • August: The Reserve Bank of New Zealand and the Bank of England started cutting their interest rates
  • September: The US Federal Reserve started to cut its main interest rate

Notably, the Reserve Bank of Australia is yet to start cutting interest rates as it remains concerned about inflation. 

How has this impacted small business (so far)?

At this stage, there are no clear signs of an uptick in spending in response to either income tax or interest rate cuts. The latest XSBI data (and small business confidence surveys) show that consumers are yet to spend any extra in small businesses. In fact, in Canada, New Zealand and the US, small business sales are lower than they were in the same month a year ago. In Australia and the UK, sales are higher than they were last year, but only just.

Xero small business customers are experiencing this on the ground too. Renae Kund is the Managing Director at Cape York Motorcycles in Cairns, Queensland, Australia. She says a boost from Australian income tax cuts was short-lived: “While the initial tax cuts did result in a brief surge of interest and inquiries, we’ve noticed that this momentum did not sustain itself. Our customers, although appreciative of the additional disposable income, seem to be approaching their spending with caution. The economic uncertainty continues to influence their spending habits, leading to a more conservative approach overall.”

To navigate this uncertainty, fluctuating consumer confidence and other challenges, Cape York Motorcycles decided to take a multifaceted approach through:

  • Optimising tour packages
  • Partnering with other small businesses
  • Increased marketing efforts to reach wider audiences
  • Enhanced customer engagement through social media
  • Offering informative and useful information for riders

“Recently, we’ve invested in technology to streamline our booking process and improve customer service. This includes an upgraded website with user-friendly booking features and automated communication tools to keep customers informed and engaged,” adds Renae. “Despite the current challenges, we remain optimistic about the future. The demand for our unique and adventurous travel experiences is resilient, and we believe that with the right strategies, we can navigate through the uncertainties.”

two people standing in front a fleet of motorbikes with three trucks in the background
Roy and Renae Kunda with their fleet of vehicles

Why are benefits not yet flowing?

While it’s frustrating there hasn’t yet been a sales boost, it’s important to recognise that consumers don’t yet seem confident enough to start spending more in small businesses. This highlights that the effects of interest rate and income tax cuts on consumer spending can take time. Other economic factors, like unemployment and the structure of financial systems, can also impact how long an upturn in consumer spending takes. 

For example, the Bank of Canada has cut its interest rate multiple times in recent months, but the unemployment rate in Canada is higher than other countries. This might encourage people to hang on to any extra cash rather than spend it. Similarly, mortgages in the US tend to have longer fixed terms than in New Zealand. This might mean that, despite a cut to the Federal Funds rate, repayments in the US are no lower for many people who have a home loan.

When will the benefits start to appear?

With so many factors at play, it’s unclear when benefits will start to appear for small businesses. There’s speculation that central banks will continue to cut interest rates in the coming months, which may spur a lift in economic activity. As we head into the traditionally busy end-of-year holiday season, many small businesses will be hoping to see things improve.

Renae thinks that consumers are looking for more certainty in the economic outlook: “For a more pronounced and sustained improvement in business turnover, a combination of factors will likely need to come into play. Continued economic stability, further interest rate cuts, and increased consumer confidence are crucial.”

What can small business owners and their advisors do right now?

It’s unfortunate that many small businesses are yet to benefit from these policy changes, but there are steps they can take to get prepared for when customers return. In addition to the steps outlined by Cape York Motorcycles above, small businesses can also try the following:

Boost productivity: It’s always a great time to think about productivity boosting changes in your business. Earlier this year, Xero put together this handy guide, Increasing productivity in small businesses, to help small business owners and their advisers think about how to lift productivity.   

Get paid faster: You can also make sure that you are being paid on time for the sales that you are making. XSBI data shows that, on average, small businesses are paid at least a working week late which can have a big impact on cash flow management.

Check out Xero Small Business Insights to see how your country is doing, read analysis from Xero’s economist, and even download and explore all the data yourself.

The post XSBI: Are interest rate or income tax cuts benefiting small businesses yet? appeared first on Xero Blog.

If Xero is of interest and you'd like more information, please do make contact or take a look in more detail here.

Credit: Original article published here.

Introducing Xero Mentor Match: A mentoring program for industry partners

Software Stack Editor · October 30, 2024 ·

Our view at Stack - Xero is a cloud-based accounting platform that offers numerous benefits. It simplifies financial management with automated bank feeds, allowing you to save time on data entry. Create, email, and print professional invoices effortlessly. Access your finances in real time via the cloud from any device. Retain records of income, expenses, assets, and liabilities securely online. Whether you’re a small business owner or an accountant, Xero streamlines your financial processes and provides a clear view of your financial health.

There is a growing movement in the accounting industry towards new services and cloud-based tools, in large part due to the talent shortage crisis being felt across the US and Canada.

The number of US accountants decreased by around 17% in the last couple of years, and this talent shortage crisis is causing pressure to evolve the role of the modern accountant. For firms to stay competitive to prospective employees, they need to go beyond adopting cloud technology and offer meaningful roles and career growth using a mix of innovative tools.

As this is an industry-wide challenge, we believe the greatest impact in solving it will come from collaboration. So we’re launching Xero Mentor Match, a peer-to-peer mentoring initiative for Xero’s US and Canadian accounting and bookkeeping partners. 

The program offers a platform for accountants and bookkeepers to connect to others, whether it’s to educate and inspire their peers, or to learn from industry-leading role models who represent what it means to be an advisor today.

How Mentor Match works

Xero has partnered with Mentorloop – which provides mentoring software to organizations worldwide – to bring the Mentor Match program to life. It uses a unique algorithm to analyze cohorts and create equitable, peer-to-peer connections. This means mentors and mentees are matched according to their complementary interests, skills and goals. 

Who Mentor Match is for

Mentor Match is for all Xero partners (anyone who works in an accounting or bookkeeping firm that is part of the Xero partner program), from practice owners and decision-makers through to undergraduates and interns. Regardless of your age, experience or skill level, you’ll have the opportunity to learn from the industry’s brightest minds, or inspire – and be inspired by – the next generation of talent.

Match with the industry’s best

Mentor Match has launched with some of the industry’s best already on board. Anyone who joins the program has a chance to be matched with mentors from the Xero Partner Advisory Council, Xero ambassadors and some influential names in the accounting and bookkeeping community.

“Being a part of the Xero partner program transformed my solo venture into a thriving business fueled by a community that supports growth and innovation. As a firm believer that we all have something to teach and to learn, I am excited to be a part of Xero’s Mentor Match program. Sharing experiences, exchanging knowledge, and embracing fresh perspectives builds a stronger community that enriches us all.”

– Dawn Hatch
Founding Partner, Matax

Are you ready to meet your match?

If you’re looking to shape your career or help others shape what it means to be an accountant or bookkeeper today, Mentor Match is the program for you. Head to Xero Mentor Match for US and Canada partners to learn more, and sign up to become a mentor, mentee, or both in just a few minutes. 

Let the matchmaking begin!

The post Introducing Xero Mentor Match: A mentoring program for industry partners appeared first on Xero Blog.

If Xero is of interest and you'd like more information, please do make contact or take a look in more detail here.

Credit: Original article published here.

We’re ready to support you with Making Tax Digital for Income Tax

Software Stack Editor · October 30, 2024 ·

Our view at Stack - Xero is a cloud-based accounting platform that offers numerous benefits. It simplifies financial management with automated bank feeds, allowing you to save time on data entry. Create, email, and print professional invoices effortlessly. Access your finances in real time via the cloud from any device. Retain records of income, expenses, assets, and liabilities securely online. Whether you’re a small business owner or an accountant, Xero streamlines your financial processes and provides a clear view of your financial health.

As outlined in the autumn Budget, the UK government is committed to delivering Making Tax Digital (MTD) for income tax Self Assessment, which will be mandated in April 2026. We’re pleased that this gives accountants and bookkeepers more certainty on timings as they prepare for this deadline.

At Xero, we’re ready for MTD for IT and will be participating in HMRC’s public testing phase from April 2025. To do this, we’re enhancing our UK plan offerings to ensure we meet clients’ future filing requirements.  

Introducing the enhanced Xero Cashbook plan for MTD for Income Tax 

We’re adding enhancements to our existing Xero Cashbook plan, so you’re able to support small business clients at all stages and needs of MTD for IT. 

Xero Cashbook is an existing partner plan which provides bookkeeping essentials for non-VAT registered clients. It’s available to buy now so you can get businesses ready for the change. It will include everything that’s in the current Xero Cashbook plan (including automated bank feeds, cash coding and reporting), plus these new features:

  • MTD for IT filing functionality 
  • Easy data capture with Hubdoc to pull key documents such as receipts into Xero automatically
  • The ability to send up to 10 invoices and quotes per month 
  • Improved client access options

We plan to add the Hubdoc, invoicing and client access features to existing Xero Cashbook plans from April 2025.

Now is a great time to consider moving clients onto a Xero Cashbook plan ahead of April. This will help your practice get a head start on moving clients onto a digital platform and using bank feeds, so they’re ready for MTD. Plus, Xero Tax can support your clients with their current self-assessment needs, and is available to Xero partners at no additional cost. 

When will Xero’s MTD for IT functionality be available?

Xero plans to launch an MTD for IT beta from April 2025 so that accountants and bookkeepers can take part in HMRC’s public testing phase. Xero is HMRC-recognised as ready for MTD for IT.

MTD for IT functionality will be available in the enhanced Xero Cashbook plan in addition to being included in our line-up of current UK business plans. A version of the enhanced Xero Cashbook plan will also be available for small businesses to purchase directly later in 2025. This means we’ll have plans that support businesses at all stages and complexities, and the opportunity to move plans as their needs change.  

What happens next?

As we get closer to HMRC’s public testing phase for MTD for IT in April 2025, we’ll be in touch with more details on eligibility and how you can sign up for Xero’s beta.  

MTD for IT is a big push to support small businesses through this significant change and offers a real opportunity for you to build even closer relationships with your clients by helping to get them into good digital habits. But it’s not just on you; we’re here to listen and work with you. We’ll be rolling out webinars and other supporting content in the coming months to help you and your clients prepare for MTD for IT. Please keep an eye on the MTD resource hub.

We know this will mean initial work for you and your clients, but when regulation impacts accountants and bookkeepers, the industry always adapts, finding ways to create new opportunities from the changes. MTD for IT will be no different, and we hope it will make the accountant and small business relationship even stronger.

The post We’re ready to support you with Making Tax Digital for Income Tax appeared first on Xero Blog.

If Xero is of interest and you'd like more information, please do make contact or take a look in more detail here.

Credit: Original article published here.

Celebrating the UK winners of the Xero Beautiful Business Fund 2024

Software Stack Editor · October 30, 2024 ·

Our view at Stack - Xero is a cloud-based accounting platform that offers numerous benefits. It simplifies financial management with automated bank feeds, allowing you to save time on data entry. Create, email, and print professional invoices effortlessly. Access your finances in real time via the cloud from any device. Retain records of income, expenses, assets, and liabilities securely online. Whether you’re a small business owner or an accountant, Xero streamlines your financial processes and provides a clear view of your financial health.

Supporting and championing small businesses is at the core of our purpose, which is why we launched the Xero Beautiful Business Fund last year. This initiative provides more than £350,000 in funding globally to our small business customers in the UK, South Africa, Australia, New Zealand, Singapore, Canada and the US. 

There were 28 winners overall, four in each country, who were awarded based on their 90 second video entry about how they would use the funding to support their future business goals. There were four categories – Innovating for environmental sustainability, Strengthening community connection, Trailblazing with technology and Upskilling for the future. 

As a judge, it’s been a privilege to see some of the amazing things that British small businesses are doing, whether evolving their business models with technology or incredible initiatives that benefit broader society. The passion and innovation on show is an extraordinary showcase of the power of UK small businesses, and what the Xero Beautiful Business Fund is all about. On behalf of the Xero team and my fellow judges, we’re incredibly excited to support the growth of these businesses and help them invest in their future.

Alongside myself, this year’s local UK judging panel included Vangelis Kyriazis, Co-founder and CEO, Syft Analytics; Ravi Shah, Partner, Vinod Shah & Co; Michelle Ovens CBE, Founder, Small Business Britain; Nabeel Nauzer, Commercial Operations Analyst, Xero. 

The lucky UK winners will each receive £10,000 in funding. I’m proud to say the winner of the Upskilling for the Future category – The Code Zone – was also awarded one of four global prizes, worth an additional £25,000. 

Here are the UK winners:

Upskilling for the future: The Code Zone

The Code Zone focuses on teaching valuable coding and computing skills to children aged six and upwards, through online and in-person coding clubs. Its platform of interactive games and tailored, ‘spiral curriculum’ help members gain confidence and develop key digital skills. With a growing range of local and online clubs, the organisation teaches children and young adults core coding capabilities and educates them about the possibilities of careers in tech.

Ashley Payne, CEO of The Code Zone and global winner in the Upskilling for the Future category shared: “Winning the Xero Beautiful Business Fund means the world to us at The Code Zone. This incredible support from Xero empowers us to expand our mission of making coding education accessible and fun for even more children across the UK and beyond. With this funding, we can reach new heights in upskilling the next generation, bridging the digital skills gap, and inspiring young minds to shape the future with technology. Thank you, Xero, for believing in our vision and helping us create lasting change.”

Innovating for environmental sustainability: Kapdaa 

Founded by a mother-son duo, Kapdaa is dedicated to transforming material waste into new opportunities. The business collects offcuts—leftover pieces from fashion and interior designers, textile weavers, and mills—and repurposes them into new products like notebooks, bags, and sleep masks. With these efforts, Kapdaa has prevented more than 10,000 meters of fabric from entering landfills and has collaborated with renowned names such as Raeburn, Emma Shipley, the National Portrait Gallery, and Selfridges.

Now, Kapdaa is tackling an even bigger challenge: post-consumer waste. The company is developing a groundbreaking AI system that can automatically detect garment compositions, enabling effective recycling in the UK. This innovation aims to significantly reduce the number of unwanted garments ending up in landfills, promoting a more sustainable and circular future for the fashion industry.

Nish Parekh, Co-founder of Kapdaa shared: “We’re really excited to have won the Xero Beautiful Business Fund. This support comes at a crucial time as we work on creating a plug-and-play sorting system here in the UK. It will help us tackle some immediate challenges and continue our journey towards a more sustainable future in textile recycling.”

Trailblazing with technology: Primary Care International

Primary Care International (PCI) is a social enterprise on a mission to enable person-centered, integrated primary healthcare. This not only means supporting and equipping healthcare workers with skills and resources, but creating learning opportunities to bridge the healthcare gap between low-resource and high-income settings. PCI has already delivered training and consultancy to organisations like the WHO and UNHCR and by 2025, aims to reach 25,000 healthcare workers globally, caring for 7 million people. 

Mamsallah Faal Omisore, Strategy and Clinical Director of Primary Care International shared: “PCI is absolutely delighted to have won the Xero Beautiful Business Fund for UK in the trailblazing for technology track. For a small organisation like ours, getting funds to do the amazing work we do can be a struggle. We are so thrilled that the judges found us worthy! We hope to use the funds to apply AI capabilities to our products and make learning more accessible and relatable for our healthcare heroes around the world.”

Strengthening community connection: Art Works South Yorkshire

Art Works South Yorkshire is a not for profit creative arts organisation, inspiring and helping adults with learning disabilities to reach their potential. By providing opportunities to participate in workshops run by professional creatives, Art Works hopes to challenge people’s perceptions of learning disabilities and autism through celebrating creativity. The organisation has supported artists showcase work in a range of galleries and public spaces across the UK.

Miss Kayleigh Cruickshank, Director/Founder of ArtWorks South Yorkshire shared: “ArtWorks is thrilled to have been awarded this incredible funding, which will allow us to strengthen our work within the community and continue making a meaningful difference.  This funding is a huge step forward in empowering us to create more opportunities and ensure that our disabled artist’s talents are celebrated within the community. We are so grateful to Xero for supporting our vision to transform lives and build a more inclusive community through the power of art.”

Huge congratulations to all the winners, and thank you to everyone who took the time to enter the fund and share your stories.

The post Celebrating the UK winners of the Xero Beautiful Business Fund 2024 appeared first on Xero Blog.

If Xero is of interest and you'd like more information, please do make contact or take a look in more detail here.

Credit: Original article published here.

Celebrating the South African winners of the Xero Beautiful Business Fund 2024

Software Stack Editor · October 30, 2024 ·

Our view at Stack - Xero is a cloud-based accounting platform that offers numerous benefits. It simplifies financial management with automated bank feeds, allowing you to save time on data entry. Create, email, and print professional invoices effortlessly. Access your finances in real time via the cloud from any device. Retain records of income, expenses, assets, and liabilities securely online. Whether you’re a small business owner or an accountant, Xero streamlines your financial processes and provides a clear view of your financial health.

South African small businesses pack a big punch, and despite facing ongoing challenges, they are resilient, ambitious and optimistic. Supporting and celebrating these businesses is at the heart of why Xero exists, so I’m very happy to announce the South African winners of the 2024 Xero Beautiful Business Fund. Launched last year, this fund provides more than R8,000,000 in funding globally to our small business customers in South Africa, Australia, New Zealand, Singapore, the UK, Canada and the US. 

There were 28 winners overall, four in each country, who were awarded based on their 90 second video entry about how they would use the funding to support their future business goals. There were four categories – Innovating for environmental sustainability, Strengthening community connection, Trailblazing with technology and Upskilling for the future. Each winner will receive R250,000 in funding.

As a judge, I was once again so impressed and inspired by the stories of these self-made businesses. They embody the resilience and optimism that’s at the heart of South African small businesses. This year’s winners are doing incredible work, using technology to innovate and make a positive impact on their communities. 

Alongside myself, this year’s local South African judging panel included Susan van der Valk, Partner at MGI Bass Gordon; Rushaan Toefy, Owner of Rushaan Toefy Financial Services; Bulelani Balabala, Founder of the Township Entrepreneurs Alliance; and Sarah Minns, National Account Manager, Xero.

Innovating for environmental sustainability: House Harvest

House Harvest’s female-run, climate smart aquaponics farm produces fish and quality produce for their local community. Their low-carbon operation reuses 90% of their water while using fly larvae for sustainable fish feed. The funding will help build new storage areas, a mobile packhouse and more.

Gugulethu Mahlangu, Managing Director at House Harvest said: “This support is not only a recognition of our hard work but a stepping stone toward making an even greater impact. With this funding, we will build a packhouse and integrate solar energy, reinforcing our commitment to sustainability and nourishing our community with pesticide free foods! I sincerely thank Xero for believing in our vision and helping us take significant strides in our business to grow bigger and better”.

Strengthening community connection: The Underdog Project

The Underdog Project is a non-profit that connects underprivileged youth and shelter dogs to inspire collective healing. They work with local youth to build life skills and teach humane education in conjunction with force-free dog training with shelter dogs. They’ll use the funding to establish a permanent peer-leader programme for previous graduates.

Emily Smith, Head of Communications and Fundraising at The Underdog Project said: “Winning this funding is indescribable—it’s a dream come true for The Underdog Project. This funding is essential for our non-profit as we work to establish our Peer Leader Programme, which is crucial in enhancing our impact and moving us closer to our long-term goal of a community-run organisation. We are honoured to direct these funds towards establishing this initiative, which will benefit not only peer leaders but so many more youth and dogs in need of our support.”

Trailblazing with technology: Atomedge

Atomedge creates some of the most advanced and medically accurate 3D anatomy models of the human body, for use in education, medical research, interactive applications such as gaming, as well as animation, and illustration. The funding will help them purchase new computers, VR headsets and more.

Guy van der Walt, Founder and Director at Atomedge said: “Being selected as the Trailblazing with technology winner will not only give our business the financial boost we need to move to the next level, but it also affirms the widespread value of our work in advancing the field of medically accurate, ethically created 3D anatomy models for medical education, research and app development. The funds will allow us to invest in new computing hardware and promotional material so that our anatomy 3D models can ultimately add value to a much wider audience.”

Upskilling for the future: ABEOD

ABEOD, an aviation advisory company and certified drone operator, uses innovative drone solutions for safer, streamlined operations that are accessible to diverse communities and industries. They’ll use the funding to help launch their drone school, expanding their reach to areas that need it most.

Hermanus Gerber, Director and co-founder at ABEOD said: “Winning this funding enables us to take a significant step forward in expanding our impact through the launch of our drone school, bringing accessible drone training to communities that need it most. We’re excited to use this opportunity to create a platform that empowers underserved communities across South Africa with valuable skills in UAS operations”.

Congratulations to all the winners, and thank you to everyone who took the time to enter the fund and share your stories.

The post Celebrating the South African winners of the Xero Beautiful Business Fund 2024 appeared first on Xero Blog.

If Xero is of interest and you'd like more information, please do make contact or take a look in more detail here.

Credit: Original article published here.

Announcing the 2024 winners of the Xero Beautiful Business Fund

Software Stack Editor · October 29, 2024 ·

Our view at Stack - Xero is a cloud-based accounting platform that offers numerous benefits. It simplifies financial management with automated bank feeds, allowing you to save time on data entry. Create, email, and print professional invoices effortlessly. Access your finances in real time via the cloud from any device. Retain records of income, expenses, assets, and liabilities securely online. Whether you’re a small business owner or an accountant, Xero streamlines your financial processes and provides a clear view of your financial health.

We’re thrilled to announce the global and country winners of the 2024 Xero Beautiful Business Fund, who each share in the NZ$750,000 total prize pool. We were blown away by the entries from passionate small businesses and non-profits across seven countries. Our judging panels were both inspired and challenged by the task of selecting 28 exceptional winners. A special thanks to our judges, and a huge thank you to all who entered and shared their wonderful stories.

Small businesses from Australia, the UK, the US, Canada, New Zealand, Singapore, and South Africa shared 90-second videos explaining how they would use the funds in one of the four categories: innovating for environmental sustainability, strengthening community connection, trailblazing with technology and upskilling for the future. The fantastic entries reiterated what we know about our customers – they’re passionate individuals dedicated to making a difference in their communities. 

The four global winners each receive NZ$70,000 (or the local currency equivalent) and the other 24 winners each receive NZ$20,000 (or the local currency equivalent). Check out the winners in our announcement video below:

Strengthening community connection

Congratulations to the global winner in this category, The Bowling Club. It’s a community eatery in New Zealand offering $4 meals, or free meals, to those in need. Originally a food truck, it now serves an average of 900 meals per night with a team of 23 staff members. The funding will go towards a new blast chiller and storage to help meet growing community needs.  We can’t wait to see the impact it makes.

Congratulations to the other country winners too:

  • Zenly (Australia)
  • Well Suited Kingston (Canada)
  • Foreword Coffee (Singapore)
  • The Underdog Project (South Africa)
  • Art Works South Yorkshire (UK)
  • The Chicago Tool Library (US)

Innovating for environmental sustainability

Congratulations to Australian small business, Other Matter®, the global winner in this category. They offer an innovative and environmentally responsible alternative to traditional vinyl decals. Crafted from a sustainable, algae-based polymer, the decals are fully recyclable and enable a circular lifecycle. Funding will help Other Matter® move production from being handmade to using automated systems. We’re excited to see this unique approach to decals grow.

Congratulations to the other country winners too: 

  • Glory Allan (Canada)
  • Confidential Document Destruction (New Zealand)
  • Seven Clean Seas (Singapore)
  • House Harvest (South Africa)
  • Kapdaa (UK)
  • Sea Quester Farms (US)

Trailblazing with technology

Congratulations to Prosthetic Art Technology, an Australian company using technology and sculpture to empower and support people by creating life-changing silicone prosthetics, and the global winner in this category. They’ll use the funding to upgrade key modelling software, purchase a new 3D printer, and research new 3D scanning technology. We look forward to seeing the impact of this new technology on their business.

Congratulations to the other country winners too: 

  • Flourishing Postpartum (Canada)
  • Cusp Studio (New Zealand)
  • Tack One (Singapore)
  • Atomedge (South Africa)
  • Primary Care International (UK)
  • Ocean Conservation Research (US)

Upskilling for the future

Congratulations to the global winner, UK-based The Code Zone, who offer online and local coding clubs for kids aged six and upwards. Through the clubs, kids can learn to code in a fun and inclusive way while getting equipped with critical thinking and problem-solving skills. We’re delighted that the funding will help The Code Zone recruit and train more mentors and open more clubs to reach more children.

Congratulations to the other country winners too: 

  • Anika Legal (Australia)
  • Flourish Kitchen (Canada)
  • Christchurch Riding for the Disabled Association (New Zealand)
  • Two Men Bagel House (Singapore)
  • ABEOD (South Africa)
  • Kendra Baker Veterinary Relief Services (US)

Again, congratulations to all of our winners and a heartfelt thank you to everyone who participated.

Learn more about the 2024 winners and their incredible stories on our website. Or follow Xero on LinkedIn, Facebook and Instagram for more updates and opportunities like this.

First launched in 2023, the Xero Beautiful Business Fund aims to empower Xero’s small business customers to achieve their growth plans and drive future success.

The post Announcing the 2024 winners of the Xero Beautiful Business Fund appeared first on Xero Blog.

If Xero is of interest and you'd like more information, please do make contact or take a look in more detail here.

Credit: Original article published here.

Accounting Professionals: Here’s What to Look for in General Ledger Software

Software Stack Editor · October 28, 2024 ·

Our view at Stack - Freshbooks simplifies accounting for solo business owners, freelancers, and small companies. Intuitive, easy-to-use, and affordable. Manage payments, expenses, invoices, and accept payments seamlessly.

As an accounting professional, your most important modern tool is general ledger software. The right one can mean the difference between capably running an efficient, rewarding advisory firm or stressfully trying to keep up with repetitive, manual tasks.

The ideal general ledger solution will empower you to be a valued strategic advisor and provide an exceptional customer experience for your clients.

What should you look for when seeking general ledger software solutions that work best for your business? We’ll break down the most important features to consider.

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    Related Articles


    What Is General Ledger Accounting Software?

    General ledger accounting software is a cornerstone of any robust accounting system and the central hub for managing all financial data and transactions. This type of software automates essential financial processes, such as invoice capture, reporting, and workflow management, significantly enhancing the efficiency, accuracy, and security of financial accounts.

    By providing real-time reporting and automated workflows, general ledger accounting software enables businesses to maintain accurate financial records and make informed financial decisions. This centralization of financial data not only streamlines operations but also ensures that businesses have a comprehensive view of their financial performance at all times.

    Ensure Your General Ledger Has the Features You Need to Stay Compliant

    It’s always important to cover your bases and . So, when it comes to a general ledger software, the first thing to look for is functionality. Does it have all the features you need to serve your clients? Are there automations and integrations that will help you save time? Is there a full suite of financial reports that you can customize and draw insights from? Can you get everything you need in one subscription and on one platform?

    In asking those questions during your research, you will likely come across various tools to help with your accounting needs. To help you get started, you’ll want to look at:

    Bookkeeping Automation

    • bank import and bank transaction matching
    • receipt scanning and AI-powered expense categorization
    • recurring billing and payment reminders
    • embedded payroll

    Advanced Reporting

    • chart of accounts
    • profit and loss
    • balance sheet
    • project profitability tools

    Compliance Tools

    • invoice audit log
    • journal entry editing and reports
    • tax filing reports and integrations

    Key Considerations When Selecting General Ledger Software

    Choosing the right general ledger software is crucial for maintaining accurate financial reporting and ensuring compliance with financial regulations. Here are some key considerations to keep in mind:

    • Scalability: Ensure the software can grow with your business, accommodating increased data and more complex financial transactions as your company expands.
    • Real-time reporting: Look for software that offers real-time financial reporting, allowing you to monitor financial performance and make timely, informed decisions.
    • Automated workflows: Automated workflows can streamline financial processes, reducing manual entry and minimizing errors.
    • Customization and flexibility: The software should offer a high level of customization to meet your specific business needs, from tailored financial reports to unique workflow configurations.
    • Customer support and training: Robust customer support and comprehensive training resources are essential for getting the most out of your general ledger software. Ensure the vendor provides adequate support to help you navigate any challenges and maximize the software’s potential.

    Feature Fatigue Is Real

    When a technology solution has too many features, it can be overwhelming for users. This is a common issue with general ledger software. Many products offer capabilities that are not necessary for most accounting firms, especially those that serve small, service-based businesses. The trade-off can be found in steeper prices and more complex interfaces that slow you down instead of saving you time.

    You can prevent feature fatigue by identifying the functions you need to serve your current and prospective clients. This list will be your north star as you assess general ledger software. If a particular product offers additional capabilities that intrigue you, be wary of what that might cost you in terms of price, time, and usability.

    It Offers Collaborative Workflows

    Collaborative Accounting will empower me to scale my firm because I don’t have to worry about going back, cleaning up books. The client and I can work together from the start…..It allows me to do more of the advisory type services versus the compliance or the data entry

    Nicole Davis

    CPA, Butler-Davis Tax & Accounting

    Historically, accountants and their clients have operated in two different worlds. Clients run their businesses and touch base with you a few times a year so you can make sure their financials are in order and they’re in compliance. This process requires time-consuming back-and-forth phone calls or emails and a significant amount of data entry for you.

    A general ledger solution that offers can change that dynamic for the better. In a Collaborative Accounting model, your business-owner clients manage some or all of their day-to-day operations, like invoicing, expenses, and payments. This frees up your time to provide high-value services, including strategy, analysis, and coaching. Plus, working more collaboratively is the key to growth for smaller accounting practices. You can move faster, do higher value work, without adding staff or working overtime to do all that compliance work for your clients.

    You and your clients work together in the software, each handling part of the workflow. That way, you both have visibility into the business and a deeper understanding of it. The goal is a seamless experience where the accounting professional becomes a true partner in their client’s business.

    More and more advisory firms are seeking general ledger software that frees them from repetitive data entry tasks and helps them develop deeper relationships with their clients.

    It’s Easy to Use

    Having an easy-to-use platform to support your collaboration is the secret sauce for success. That’s why your general ledger software should be simple and intuitive to use so you can get up and running quickly, begin streamlining workflows, and take advantage of automation features that will save you time and improve accuracy.

    To ensure that you, your team, and your clients can get up to speed fast, take advantage of demos, watch videos, read case studies (particularly from advisory firms like yours), , and speak with sales representatives to understand precisely how the solution works. This will offer insights into how easily it will integrate into your business.

    The heart of advisory really is collaboration. That’s just understanding what the business owner is going through, where they’re trying to go, and being able to just tell them…….this is what we think you should do, and here is why

    Chris Hervochon

    CPA, CVA

    It Provides Great Support

    Everybody can use a little help from time to time. Before you invest, you want to make sure that your general ledger solution will be there for you when you need a hand.

    Many software companies claim to offer robust support, but, in practice, it comes in the form of automated replies, labyrinthine FAQs, and self-serve chatbots that don’t address the specific issue you’re having. Some solutions offer live support but limit the number of incidents users can report each year.

    These are red flags worth investigating before you commit. Find out if the general ledger solution you’re considering has:

    • award-winning support
    • accounting specialists who can work with you 1:1
    • certification training to get you up to speed, fast
    • assistance with migrating data when switching software

    Is Freshbooks General Ledger the Best Solution for You?

    You’ve been thoughtful about the functionalities your advisory firm needs and the kind of workflows you want to implement. FreshBooks is a popular choice for many accounting professionals who serve service-based businesses. A robust general ledger system is crucial for improving efficiency, accuracy, and visibility of financial records.

    You know FreshBooks is right for you if…

    You Want a Complete General Ledger Solution

    FreshBooks supports complete accounting workflows, so you have everything you need to provide accurate, clear financial record-keeping for your clients that is compliant with financial regulations. It also helps in generating comprehensive financial statements like the Income Statement and Balance Sheet. With customizable reports that have enhanced drill-down functionality and a compact view for efficient data analysis, it’s possible to provide deeper financial insights and business planning guidance to your business clients. Automations and integrations allow for more efficient workflows, less manual entry, and increased accuracy.

    You Want a Tool That Empowers You to Be a Strategic Advisor

    FreshBooks is the only software that offers Collaborative Accounting, which frees accountants from manual data entry, allowing you to offer more astute analysis of your clients’ business financials. The Collaborative Accounting model paves the way for you to offer higher-value services, deliver advisory value at scale, and improve your book of business.

    You Want an Easy-to-Use Accounting Solution for You and Your Clients

    It’s not enough for your general ledger solution to be intuitive for you to use—you want your clients to be able to effortlessly navigate it, too. When you use the Collaborative Accounting model, your clients will be managing their own invoices, expenses, and payments. FreshBooks rates higher than other platforms for ease of use, according to G2 data gathered in 2020.* Plus, they get the same award-winning support you do.

    You Want to Provide a Better Experience for Your Clients

    For many accountants, connecting with clients once or twice a year is not a satisfying way to do business. You don’t want client interactions to mainly be about following up on missing information and managing day-to-day bookkeeping tasks. FreshBooks’ Collaborative Accounting framework removes those types of back-and-forth demands and makes it easy for accountants and clients to work together in a single system. The ability to provide data-based business growth strategies and financial planning advice deepens the relationship and offers an enhanced client experience.

    You Want Dedicated, Best-in-Class Support

    FreshBooks’ award-winning Support team boasts 4.8/5 stars out of 120,000+ reviews. You can count on getting a live human on the phone every time you call. When you become an Accounting Partner, you’ll have access to Collaborative Accounting Certification where you can learn a revolutionary new way to work with your clients in under 4 hours. Plus, you’ll get ongoing education and your own Partner Consultant to help you from start to finish, including migrating your data to FreshBooks. You’ll also have access to a library of resources, including coaching on how to onboard your clients and have collaborative conversations with them.

    The Choice Is Yours

    Whether it’s FreshBooks or another platform, finding the general ledger software that’s the right fit for you will empower you to become a trusted advisor and scale your business. Take the time to consider what you need to reach your goals.

    *Based on Customer Benefits Survey 2020, conducted among 10,000 FreshBooks users.

    If Freshbooks is of interest and you'd like more information, please do make contact or take a look in more detail here.

    Credit: Original article published here.

    Free guide: The Business Owner’s Guide to Collaborative Accounting™

    Software Stack Editor · October 28, 2024 ·

    Our view at Stack - Freshbooks simplifies accounting for solo business owners, freelancers, and small companies. Intuitive, easy-to-use, and affordable. Manage payments, expenses, invoices, and accept payments seamlessly.

    image

    Accountants: Introduce your clients to Collaborative Accounting™ and give them the resources they need to manage their day-to-day financial tasks.

    Show your clients you’re more than an accountant. As their strategic partner, you can guide them to financial success.

    But do they know that? This new guide helps clients understand the value you bring, setting them up for success and positioning you as a trusted advisor.

    Share this helpful resource with your clients to:

    • equip them with the skills and confidence to manage their day-to-day financial tasks
    • help them embrace Collaborative Accounting
    • grow long-lasting client relationships

    and share it with your clients to transform your client relationships for the better!

    Level up your client game

    Share this guide with your clients to improve collaboration and keep them engaged—so you can focus on high-value advisory services.

    Make client check-ins a breeze. Forget lengthy emails and time-consuming updates. Smarter client education and automated follow-ups mean less energy on your end and more engagement on theirs.

    Empower clients to own their finances. Your clients should be in the driver’s seat. Easy-to-use tools and easy-to-follow steps make their responsibilities clear, so they’re more likely to stay on top of things—no nagging required.

    Deliver insights that matter. Good data helps your job, but data entry doesn’t have to be your job alone. With clients taking care of pre-accounting tasks, you can dive into high-value insights like optimizing cash flow and planning for growth.

    If Freshbooks is of interest and you'd like more information, please do make contact or take a look in more detail here.

    Credit: Original article published here.

    Free guide: The Business Owner’s Guide to Collaborative Accounting™

    Software Stack Editor · October 28, 2024 ·

    Our view at Stack - Freshbooks simplifies accounting for solo business owners, freelancers, and small companies. Intuitive, easy-to-use, and affordable. Manage payments, expenses, invoices, and accept payments seamlessly.

    image
    Show your clients you’re more than an accountant. As their strategic partner, you can guide them to financial success. But do they know that?

    This new guide helps clients understand the value you bring, setting them up for success and positioning you as a trusted advisor.

    Share this helpful resource with your clients to:

    • equip them with the skills and confidence to manage their day-to-day financial tasks
    • help them embrace Collaborative Accounting
    • grow long-lasting client relationships

    Grab the guide today and share it with your clients to transform your client relationships for the better!

    If Freshbooks is of interest and you'd like more information, please do make contact or take a look in more detail here.

    Credit: Original article published here.

    The Future of Accounting: 8 Game-Changing Trends to Watch for in 2025

    Software Stack Editor · October 22, 2024 ·

    Our view at Stack - Freshbooks simplifies accounting for solo business owners, freelancers, and small companies. Intuitive, easy-to-use, and affordable. Manage payments, expenses, invoices, and accept payments seamlessly.

    The accounting industry is constantly shifting—and it’s all for the better! As the new year approaches, accounting and finance professionals like you will be considering new technology, innovative practices, and a fresh look at collaborating with clients. Regulatory updates, regulatory compliance, and shifting business dynamics are also accelerating, so it’s smart to stay on top of what’s coming down the pipe.

    Here’s an in-depth look at some game-changing trends that will shape the accounting industry in 2025—and how you might integrate them into your business.

    Table of contents icon

    Table of contents iconTable of Contents


      Related Articles


      But First: The Evolution of the Accounting Profession

      The accounting profession is undergoing significant changes, driven by technological advancements, shifting business landscapes, and evolving regulatory requirements. As the industry continues to transform, accounting professionals must adapt and develop new skills to remain relevant.

      Understanding the Shifts in the Industry

      The accounting industry is experiencing a major shift, with a growing emphasis on technology, data analytics, and advisory services. Accounting professionals prepare to navigate this changing landscape, leveraging their expertise to provide strategic guidance and support to clients. This shift means that traditional accounting functions are evolving, and professionals need to pivot towards advanced data analytics tools to analyze financial data and offer actionable insights. By staying ahead of these changes, you can position yourself as a valuable asset to your clients and your firm.

      1. Increased Automation and AI Integration in the Accounting Industry

      Automation will continue to transform the accounting profession by eliminating repetitive, time-consuming tasks. And AI-powered tools will streamline data entry, financial reporting, and other bookkeeping tasks. Accounting automation transforms financial processes and enhances efficiency, addressing industry challenges such as talent retention and regulatory compliance.

      When AI and automation reduce some of the tedious work, accounting professionals can focus on higher-value activities, such as advisory services, financial analysis, and strategic decision-making. The impact of technology and AI on traditional accounting tasks is reshaping accounting processes, requiring accountants to develop technical proficiency to manage these digital tools effectively.

      Takeaway for 2025

      Embrace AI and automation tools to make data analysis increase efficiency and accuracy. Accounting automation is streamlining financial processes and addressing industry challenges such as talent retention and regulatory compliance.

      2. More Demand for Client Advisory Services

      The popularity of client advisory services (CAS)—becoming a trusted advisor to clients by providing deeper business insights—has surged in recent years. According to the 2022 CPA.com and AICPA PCPS , CAS practices reported a median growth rate of 16%—continuing a double-digit growth trend over the previous 5 years. And here’s the best news: accounting firms that provide more advisory services see rising revenue and higher margins than other accounting services. In 2025, more accounting firms are expected to embrace CAS.

      FreshBooks’ framework makes it easier for both accounting professionals and their clients. By providing a shared workflow, business owners can take charge of managing some of their finances. With the obligation of low-level admin tasks lifted, accounting and finance professionals have more capacity to deliver data-driven business growth strategies and financial planning advice to their clients.

      Takeaway for 2025

      Roll out so you can offer more strategic advisory services and strengthen your client relationships.

      3. Rise of Data Analytics to Make Strategic Decisions with Financial Data

      Data is a powerful asset for businesses, and as an accounting professional, you’re in a prime position to harness it. Advanced data analytics tools allow accounting teams like yours to dive deeper into financial data, identifying trends and patterns that can drive strategic decision-making for your business clients. You can leverage these insights to give your clients a clearer picture of their financial health, optimize costs, and identify new growth opportunities.

      For example, by analyzing cash flow trends in financial statements, you can help a small business client improve their liquidity management. Or, you could analyze their profitability across different products or services and advise them on which areas to focus their efforts.

      Takeaway for 2025

      By 2025, data-driven insights will be crucial for any forward-thinking accountant’s toolkit. Investing in data analytics will enable you to help clients make informed decisions based on data. Your skill in interpreting big data trends will set you apart as a valuable strategic partner.

      4. Cybersecurity and Data Protection

      Cyber threats are expected to grow in sophistication and frequency in 2025 so it will be important to demonstrate to your clients that you actively work to mitigate these risks. The cost of a breach can be devastating for your clients, not only in financial terms but also in loss of trust and business reputation.

      Fortunately, many cloud-based accounting platforms, such as FreshBooks, come with like automatic updates, data encryption, and secure user authentication. reports that cloud accounting solutions often provide more security and reliability compared to on-premises software for small firms. Leveraging these tools can help reduce the risk of cyberattacks while ensuring compliance with data privacy regulations.

      Statutory and regulatory compliance is also crucial in ensuring data privacy and security, as it helps accommodate shifting requirements in taxes and financial reporting. Keep your clients up to date on how you’re protecting their sensitive information.

      Takeaway for 2025

      Be proactive about cybersecurity by using high-quality, cloud-based accounting software. Consider installing firewalls and antivirus software to protect your cybersecurity and data privacy against cyber threats.

      5. Remote Work and Virtual Collaboration

      Although the Covid-19 pandemic is behind us, its effects on the workplace will continue into 2025 as virtual collaboration remains the norm. While you are probably well-versed in tools like video conferencing, project management software, and cloud-based accounting platforms, it’s worth the effort to take stock of the tools you’re using. Not all are created equal, and some have features that could make working with your clients more efficient. So maybe it’s time to and change the software you’re using.

      As you level up your virtual collaboration tools, also consider growing your business by expanding to serve clients across different regions. With the right virtual tools in place, you could market your services to a variety of potential customers.

      Takeaway for 2025

      Use collaboration tools to expand your client base geographically to grow your business.

      6. Specialization in Niche Markets

      As the accounting profession becomes more competitive, specialization is a way to stand out in 2025. You can develop a reputation as an expert in a specific sector by focusing on , such as healthcare, technology, or real estate. This can allow you to provide tailored insights and solutions that address the unique challenges of each industry.

      The move towards specialization could also enhance your operational efficiency. When you set your sets on particular sectors, you can streamline your processes and marketing by drilling down on one or two industries.

      Takeaway for 2025

      Consider developing expertise in a niche market to stand out. Industry-specific knowledge can help you offer more targeted solutions and build a loyal client base.

      7. Emphasis on Financial Wellness Programs

      In the wake of sky-high inflation, a focus on financial wellness is an emerging trend—and not just for individuals. Whether it’s simple bookkeeping practices or business budgeting tactics, you can empower your clients to be more astute about their finances by offering financial literacy programs. Regular webinars or 1:1 meetings can empower your clients to make better day-to-day and long-term strategic business decisions.

      Adding financial wellness to your advisory services can also strengthen your relationships with your clients and set you apart from other accounting firms that stick to the basics. Small business owners, in particular, would benefit from improved financial literacy since many entrepreneurs don’t have an accounting background.

      Takeaway for 2025

      Incorporate financial literacy services into your offerings. Empowering clients with financial knowledge can strengthen relationships and support their long-term success.

      8. Regulatory Compliance Changes and Tax Reform

      Accounting professionals in the U.S. can expect legislative changes and tax reform in 2025. It’s important to monitor the more than 30 provisions in the 2017 Tax Cuts and Jobs Act (TCJA), which will expire at the end of 2025, along with several other tax provisions that may be in flux.

      Other areas to watch for potential changes in taxation are those related to digital transactions, carbon taxes, and other environmental levies.

      Takeaway for 2025

      Maintain a close watch on legislative changes and implement tax strategies that meet new legal and accounting standards.

      How to Prep Your Practice for the Future of Accounting

      The future of the accounting workforce is constantly evolving, with technological advancements and shifting business landscapes creating new challenges and opportunities. To remain competitive, accounting firms must attract and retain top talent, while also developing the skills required for the future.

      Attracting and Retaining Talent

      Attracting and retaining talent is a critical challenge for accounting firms, particularly in a competitive job market. To succeed, firms must offer competitive salaries, benefits, and career growth and development opportunities. Additionally, prioritizing diversity, equity, and inclusion creates a workplace culture that values and supports all employees. Accounting firms can build a loyal and motivated workforce by creating an inclusive environment and providing clear career progression paths.

      Skills Required for the Future

      With a growing emphasis on technology, data analytics, and advisory services, accounting professionals must develop expertise in areas such as:

      • artificial intelligence and machine learning
      • data analytics and visualization
      • cloud-based accounting software
      • regulatory compliance and statutory requirements
      • financial planning and advisory services
      • communication and collaboration

      That way, accounting professionals can position themselves for success in a rapidly changing industry, providing strategic guidance and support to clients while driving business growth and innovation. Embracing these new competencies will not only enhance your value to your firm but also ensure you remain at the forefront of the accounting profession.

      Planning for a Successful 2025

      It’s important to be attentive to industry trends and proactive in adopting new technologies, ensuring cybersecurity, considering new business models, and staying ahead of regulatory changes. These advancements create new challenges and opportunities for accounting and finance professionals, transforming their roles from reactive tasks to proactive analysis.

      By staying informed, you can work to future-proof your firm, better serve your clients, and maintain a competitive edge in the evolving industry.

      If Freshbooks is of interest and you'd like more information, please do make contact or take a look in more detail here.

      Credit: Original article published here.

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